Spencer Bennett Email and Phone Number

Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops.Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards. Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices.Performs restaurant opening and/or closing duties. Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control.Completes weekly inventory as needed. Assists in administrative duties including maintaining files, records and all required documentation.Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

Performs all duties in the Basic Stations (Fountain & Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, and if applicable, Drive-Thru) as needed and depending on store volume, during a shift to ensure that preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards. Operates switchboard and records customer order. Operates Drive-Thru window and sales register and makes accurate change quickly and efficiently. Prepares food orders efficiently within 2-3 minute time frame. Serves food to customers in an efficient manner in the Drive-Thru and as necessary when working in other Basic Stations. Cleans all areas of drive-in, including mopping, sweeping, washing dishes, wiping counter-tops and emptying used grease. Performs frequent washing and sanitizing of: food areas, food preparation tools, and hands.