• Consistently won new business in the competitive Uniform and Facility Services Rental Industry• Penetrated new accounts by various outbound strategies; cold-calling, in-person prospecting, and targeted industry specific value-added messaging• Gathered relevant evidence on prospects to support sales calls and became an industry expert by staying up to date on new products and services to grow existing accounts in the fields of Hospitality, Healthcare, and Protective Apparel• 2x Outstanding Achievement Award (OAA) contributor

Completed a Fortune 500 multi-function management training program designed to provide a strong knowledge of all aspects of the business by building a foundation of Cintas fundamentals and leadership skills in the following areas: Production:• Managed teams of 40+ partners per shift ensuring adherence to productivity standards, protocols, and company needs while maintaining OSHA safety compliance and policy awareness• Enhanced current workflow to increase efficiency in maintaining commitment needs of San Francisco branch ensuring delivery times were met including precise inventory controlService:• Negotiated service agreement renewals by pro-actively solving customer needs and concerns, ensuring quality standards were met, and providing professional customer service• Grew existing accounts by upselling and cross-selling additional products and servicesHR Manager:• Solely in charge of creating job requisitions, recruiting, interviewing, hiring, onboarding, and disciplinary action within all departments (production, service, office, & sales)• Ensured compliance amongst employees enforcing company policies and practices through positive and professional mediation • Coordinated necessary administrative duties and conducted performance and wage reviewsSales Consultant:• Responsible for on-site visits, scheduling new presentations, and ensuring customer expectations were met with a service professional once installed• Attended various sales-specific trainings to effectively initiate sales and overcome customer objections either over the phone or in person

• Balanced a university job as a full-time student with extracurricular commitments• Monitored guest activities; enforced all rules, regulations, and proper distribution of equipment

• Met customer needs while providing professional and friendly customer service