Spencer Goodwin Email & Phone Number

Boston, Ma, Us

• Led and managed the inbound and outbound operation• Oversaw a team of 60 associates, and 4 supervisors focusing on hiring, training, development,and performance management to foster a high-performing team.• Developed and implemented operational strategies that streamlined workflows, improvedquality, and reduced cost• Responsible for the leadership & development, coaching, and performance management ofsupervisors• Managed staffing schedules, ensuring optimal coverage and resource allocation during peakand off-peak periods.• Develop and communicate shift hand-offs to ensure continuity of maintenance efforts withinthe building• Collaborated within the team and cross-functional teams including HR, maintenance, andsafety to promote safe working habits and ensure seamless execution of operations• Increased team productivity by 47% through effective coaching, performance management,and employee engagement.• Streamlined supply chain processes, reducing lead times and assuring on-time delivery met-rics remained above 98.5%

Minneapolis, Mn, Us

Launched and scaled new business vertical for inventory management which resulted in a 15% increased in inventory accuracy and improved performance of the supply chain facilityDeveloped and executed strategic plans to optimize use of material handling equipmentHandled multiple projects and daily activities simultaneously while meeting tough timelinesResponsible for the leadership & development, coaching, and performance management of team Oversee all onboarding and completion of required training for new hires and support overallDevelop and communicate shift hand-offs to ensure continuity of maintenance efforts within the buildingCollaborated within the team and cross-functional teams including contractors, asset protection, and HR to promote safe working habits and ensure seamless execution of operationsManage the overall health and reliability for all of the site commodities. Managed and tracked project progress using agile methodology and lean six sigma principlesConducted data analysis to optimize operational processes and response times which resulted in a 5% increase in productivity on shift.

Seattle, Wa, Us

AMAZON (SHIP DOCK) | DALLAS, TX | MARCH 2020 – JUNE 2021AMAZON (PICKING) JUNE 2021 – MARCH 2022AMAZON (STOW) MARCH 2022 - OCTOBER 2022*Launched DAL3 in May 2020*Started the DAL3 ship dock from the ground up to operate in the most efficient manner, 5s’d the entire ship dock, formatted staging lanes, and partnered with RME and IT for all debugging and maintenance issues.*Instrumental in helping DAL3 dock consistently finish in the top 10 sites in the network for DEA performance.*Lead, manage, engage, and develop a team of 50-150 Amazon associates on the ship dock.*Communicate policies to associates and act as the primary source of information for the team, maintaining compliance, consistency, and taking corrective when needed.*Manage and support recognition program for high performing associates.*Support and implement all safety guidelines and OSHA compliance to ensure a safe work environment.*Ensure all procedures are followed for building security and product loss prevention.*Partner with upper level management to establish and maintain quality control standards.*Develop programs and goal for associates in an effort to influence the highest level of performance in order to meet customer demand and ensure accuracy and quality.*Partner with learning to ensure all associates are properly trained on each new process when rolled out.*Successfully managed the ship dock and CAP team simultaneously during multiple shifts.*Consistently finished as the number 1 pick team every night on the RT shift.*Led the building as the number one pick team for a month straight.*Instrumental in managing and leading the Stow department to top 3 in the entire company

Munich, De

Made recommendations for repair and replacement of equipment, to increase yield to 100% while saving labor by 40%. Analyzed product failure data and laboratory test results to determine the causes of problems and developed solutions that minimized errors resulting in productivity improvement to 91%. Wrote standard operating procedures for recently commissioned/long-established processes, and improved as well as optimized operations to guarantee product/process consistency.Investigated and evaluated long-term compatibility of emerging technologies in the manufacturing industry, and simplified new product development and manufacture by designing, developing, and implementing product and tooling standardization.Supervised and investigated controlled processes and significant losses and consequently introduced new robust methods and long-term solutions resulting in improved yield from 50% to 90%. Steered assigned projects and interfaced with 100+ customers in developing a capital justification for complex unit operations and propelled breakthrough process improvement and bottom-line gains.

Atlanta, Ga, Us

Operate computer-assisted engineering or design software to perform the task while guaranteeing proper training to production associates resulting in increased outgoing quality level by 15%.Partner with Test, Development, and Process Engineers during start-up and production release to drive debug activities and reliability qualification, resulting in improved quality metrics.Confer with engineers, customers, or department leads to discuss existing or potential projects and products and consistently achieve annual cost reductions of 15-30%.Actively contribute to engineering efficiency improvements throughout the organization in areas such as quality systems, training, safety.Perform detailed calculations to compute and establish manufacturing, construction, or installation standards or specifications while mitigating manufacturing challenges, thus exceeding on-time delivery 98% of the time.Inspect project production efforts to identify potential product failure modes and recommend actions to mitigate risk during product design & launch, thus guaranteeing completion of projects on time and within budget.Compile data and write reports regarding assigned projects and make multiple improvements to product approval processes to reduce process time.Plan and prepare semi-complex prototypes for testing and offer technical assistance on design feasibility to establish standardization of validation processes, capturing $100K+ in savings.Steer multidiscipline teams in resolving product design, material selection, customer scheduling, and quality-related issues, thus enhancing total processes by 22%.

Dublin, Ireland, Ie

Sales of UPS(uninterruptible power supply)Provide customers with detailed descriptions of the functionalities of every product that interest them in order to gain more sales and build relationships with other companiesDisplay knowledge of single phase and three phase electricity Act as a technical bridge between the clients and distibutors to come up with technical, complex elctrical solution Configure complex porducts to the exact needs of a client's electrical application

Deerfield, Il, Us

Instrumental in saving the company $10,000 on inventory Strategically place merchandise around the store with the purpose of gaining a high profit margin.Conducted daily inventory inspections by properly receiving all product shipments. Developed problem solving skills by resolving customer conflict.Kept record of all money that entered and exited the safe.Ensured that all work assignments were complete before the end of each shift.

San Francisco, Ca, Us

Instrumental in saving my particular store $10,000 in inventory lossConducted a configuration management training records auditDeveloped a sampling plan based on American National Standard, ANSI/ASQC Z1.4.Performed QA receiving inspections for caustic chemicals and gas shipments made to the facilityValidate seal numbers to associated deliveries and verify paperwork reflects acceptable limits per SOPVendor surveillanceCollaborated with waste management to observe the destruction of charcoal filters by process of incineration