Spencer Morgans Email & Phone Number

Belmont, Nc, Us

Charlotte, North Carolina, United States

LO NMLS ID 1947431 | Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID 643114 | Branch NMLS ID 2373955 (www.nmlsconsumeraccess.org)

Charlotte, North Carolina, United States

LO NMLS ID 1947431 | Atlantic Coast Mortgage, LLC is an Equal Housing Lender | Company NMLS ID 643114 | Branch NMLS ID 2373955 (www.nmlsconsumeraccess.org)

Charlotte, North Carolina, United States

NMLS ID #1947431 (www.nmlsconsumeraccess.org)Equal Housing OpportunityBranch ID #: 907365 Company ID #: 99665

Charlotte, North Carolina Area

Meets with sales and operation team members, educating them on best practices within the company's tech platforms. Promotes company platforms and coaches team members how to better utilize the software including but not limited to: BlendSimpleNexusEncompassMMC Resource CenterDOMODuo Access Gateway (web and mobile)Zoom (web and mobile)Monitors the progress of team members to ensure they have correctly implemented the company's procedures. Provides written feedback of sessions and any suggestions from the end users on struggles they are experiencing to SVP and VP of Tech Team. Manages projects using a PM platform such as Trello and shares with SVP and VP. Has strong communication and a positive attitude.

Fairfax, Virginia

- Troubleshoot software issues and answer support tickets as assigned- Configure and enhance workflows, input forms, pipeline views, dashboards, reports, custom forms, business rules, field triggers, persona-level access to fields and loans, milestone completion, and field data entry- Identify potential inefficiencies or gaps within current processes and develop alternatives for improving effectiveness of the LOS- Collaborate with Ellie Mae and software administrators from other companies to trouble shoot problems and to bring new innovations to the department

Fairfax

-Maintain quality control over all residential mortgage transactions. Assist staff with lending-related compliance issues.-Often assists in the conduction of internal investigations of compliance guidelines to prevent illegal, unethical, or improper conduct.-Ensure that all loans are in compliance with company policies/procedures and state/federal regulatory guidelines.-Accurately facilitating regulatory audits.-Establishing and maintaining the compliance/audit checklist-Identifying potential areas of compliance vulnerability and risk.-Maintaining the performance of the Compliance Program and relates activities on a continuing basis, taking appropriate steps to improve its effectiveness.-Resolve issues that arise during the interpretation of loan policies in the reviewing process.-Analyze all loans to verify the existence and accuracy of information relevant to the loan.-Timely responding to rules, regulations, policies and procedures by maintaining a system for uniform handling of compliance violation-Providing guidance to colleagues of matters relating to compliance.-Complete mortgage loan cancellations/denials in compliance with Equal Credit Opportunity Act

Associate Of Science (A.S.), Electrical Engineering Technologies/Technicians

High School Diploma

Activities and Societies: Varsity Basketball, Varsity Baseball, Chorus, Jazz Band

Education record