Spencer Payer Email & Phone Number

Ottawa, On, Ca

Ottawa, Ontario, Canada

- Leading a team of highly skilled technical consultants, providing them learning and development plans, performance monitoring/reviews and supporting their career aspirations. - Direct line manager of a geographically dispersed team. - Working closely with the sales organization, leading the sales cycles for Professional Services into some of the most strategic customers. - Continuously met or exceeded quarterly revenue and profit margin targets for the multiple territories under my leadership across the US and Canada. - Leading the end-to-end sales and delivery cycle for services: qualify opportunity, scope, proposal, negotiation, SOW execution, monitor delivery, project closeout, identify new opportunities.- Responsible for the services revenue, bookings forecast and performance targets across multiple industry verticals and geographical territories. - Working closely with my peers and cross functional teams at Cloudera to develop go-to-market strategies for new services offerings.- Attract, hire, and retain talent to build out the Professional Services practice at Cloudera.- Customer relationship management including managing escalations and participating in executive steering meetings.- Working within the data domain, distributed computing, hybrid cloud operations and IT strategy

- Led, motivated, inspired and mentored a team of direct reports to excel in their career aspirations as Solution Architects and IT Consultants. - Engaged closely with the sales organization to develop strong customer relationships and grow the Cloudera Professional Services business.- Defined, scoped, sold, and took an active role in the delivery of strategic customer engagements.- Responsible for the services revenue, bookings forecast and performance of multiple geographical territories across Canada and the US. - Continuously met or exceeded quarterly revenue and profit margin targets within my territories.- Built effective partnerships and collaborated with my peer group to streamline Cloudera Professional Services go to market strategy.- Direct line manager of a geographically dispersed team.- Managed project escalations and participated in executive steering meetings.- Worked within the data domain, distributed computing, hybrid cloud operations and IT strategy

Ontario, Canada

- Functioned as Lead, SME, Mentor, and Trusted Advisor to customer business and management teams.- Led multiple technical resources spanning multiple concurrent projects.- Identified and orchestrated customer and engagement lifecycles from discovery and contracting through project close out.- Functioned as a facilitator across business and technical discussions and use case workshops. - Ensured engagement scope, delivery, and outcomes were aligned with customer expectations.- Supported customer teams in developing and implementing short- and long-term platform roadmaps- Collaborated with customers on ROI/Business Case Development- Helped customers conduct Gap Analysis (skills, tech, and process)- Provided consulting services as part of active engagements, focused on best practices in developing and deploying Cloudera solutions.- Contributed to the development of repeatable methodologies and tools designed to scale Cloudera's services capabilities, promote repeatable customer engagements, and lower delivery risk.

Ottawa, Canada Area

- Led and managed the Project Management Office (PMO) Team to deliver the strategic goals of multiple projects.- Provided coaching and mentoring for the PMO Team. - Championed new business practices including automation within the organization to enhance efficiencies. - Applied the Agile Project Management framework to drive business performance.- Financial modeling, trend analysis and customized management reporting for executive leadership. - Served as the point of contact during the execution of the SOW.- Measured and evaluated progress against IBM project plans with the Client Service Delivery Manager.- Established documentation and procedural standards for deliverable materials.- Administered the Project Change Control Procedures in conjunction with the Client Service Delivery Manager.

Ottawa, Canada Area

- Led business planning activities and the creation of financial and project controls.- Initiated variance analyses and presented operational and financial performance data to executive management.- Interacted with customer executives regarding project status and forecasting- Provided project leadership to reduce costs and expedite project timelines.- Developed, reviewed, analyzed, and maintained cost and schedule performance measurement baselines.- Developed resource forecasts and Estimates at Completion (EACs) for multiple projects. - Performed Earned Value Management (EVM) on multiple concurrent projects.- Maintained SOX EAC & Govt. EVM compliance

45 O'Connor St Ottawa, Ontario

- Developed strategic plans and business cases using appropriate financial indices. - Interfaced with internal and external customers, along with industry and government representatives.- Led Team Schedulers and assisted them in developing and coordinating integrated schedules, networks, resource plans and forecasts. - Leveraged Earned Value Management Systems (EVMS) to develop Estimates at Completion (EACs) along with financial and resource forecasts.- Trend analysis, variance analysis, risk assessments and business modeling to identify issues and provide guidance and recommendations to customers and program management.

Master Of Business Administration (M.B.A.)

Commerce, Accounting, Graduated December 2012

Activities and Societies: Member of the Accounting Club