Spencer Berg Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Greater Seattle Area

Greater Boston

• Automated the Microsoft Teams wrap-up process using MS Power Automate, leading the project from a concept to development, testing and production, saving our team thousands of hours in manual work• Created a searchable team knowledge base on Confluence to create a single source of truth for our processes and knowledge and enable us to share work more easily• Wrote over 100 pages of resources and documentation for our knowledge base, and trained a team member in Power Automate so our… Show more • Automated the Microsoft Teams wrap-up process using MS Power Automate, leading the project from a concept to development, testing and production, saving our team thousands of hours in manual work• Created a searchable team knowledge base on Confluence to create a single source of truth for our processes and knowledge and enable us to share work more easily• Wrote over 100 pages of resources and documentation for our knowledge base, and trained a team member in Power Automate so our team can automate more manual processes in the future• Supported and administered Microsoft (MS Teams, SP Online) and Atlassian (JIRA, Confluence, and Trello) software tools by solving 1500+ support tickets from Bain users in ServiceNow• Led support during our Microsoft Teams rollout by communicating with our international Help Desk staff to ensure alignment on our processes; determining and documenting the solutions to 20+ common Teams support tickets; and capturing relevant metrics in a self-developed Excel report Show less

Greater Philadelphia

• Developed an app using Microsoft PowerApps to enable disaster relief workers from different organizations to share observations with each other.• Wrote the initial Privacy Policy for an upcoming product release, in order to clearly state our Data Collection policies, the reasonable purpose for this collection, and users’ rights to their data• Wrote the Installation Guide and the User Guide for an AppExchange product for Microsoft Dynamics• Analyzed the competitive landscape for… Show more • Developed an app using Microsoft PowerApps to enable disaster relief workers from different organizations to share observations with each other.• Wrote the initial Privacy Policy for an upcoming product release, in order to clearly state our Data Collection policies, the reasonable purpose for this collection, and users’ rights to their data• Wrote the Installation Guide and the User Guide for an AppExchange product for Microsoft Dynamics• Analyzed the competitive landscape for nonprofit Monitoring and Evaluation software. Show less

Villanova, Pennsylvania

• Transferred critical client information to an Information Management system, a password protection program, and a File Management system for proper information security and organization• Reconciled a client’s daily billing reports with their revenue accounts on QuickBooks by making journal entries, in order to accurately reflect the income produced by various business activities• Organized Charts of Accounts in QuickBooks for use in Financial Statements by more than 20 companies

I am a Grade 8 United States Soccer Federation-certified referee, with experience leading local and travel soccer games for 6- through 14-year-old players. My role included the following:• Developed mutual respect with coaches, players, and parents through effective verbal communication over the course of games and many seasons, earning their cooperation as a result.• Instructed younger players on the rules of the game mid-match, going above and beyond my duties to simply “call… Show more I am a Grade 8 United States Soccer Federation-certified referee, with experience leading local and travel soccer games for 6- through 14-year-old players. My role included the following:• Developed mutual respect with coaches, players, and parents through effective verbal communication over the course of games and many seasons, earning their cooperation as a result.• Instructed younger players on the rules of the game mid-match, going above and beyond my duties to simply “call the game” by leaving a lasting impression on kids, parents, and coaches alike Show less

Bachelor Of Business Administration - Bba, Management Information Systems, General

Activities and Societies: HEIST Presenter (How to Solve a Rubik’s Cube), Jewish Learning Fellowship

Education record

Activities and Societies: Mini-THON, DECA, School Newspaper, Varsity Soccer