Spencer Shully Email & Phone Number

Chicago, Il, Us

Greater Chicago Area

Maintained oversight of 4 direct reports overseeing multifaceted carrier operations including carrier engagement by successfully signing, qualifying, and negotiating with them to ensure optimal rates and capacity for various projects. Addressed and resolved a wide array of carrier-specific issues and AP/AR issues and secured new opportunities for driving operational efficiency. Led custom training programs for new hires across departments, focusing on system operations and sales techniques to… Show more Maintained oversight of 4 direct reports overseeing multifaceted carrier operations including carrier engagement by successfully signing, qualifying, and negotiating with them to ensure optimal rates and capacity for various projects. Addressed and resolved a wide array of carrier-specific issues and AP/AR issues and secured new opportunities for driving operational efficiency. Led custom training programs for new hires across departments, focusing on system operations and sales techniques to foster organizational coherence and performance. Handled the entire RFQ process in close coordination with the sales team.Recognized as one of the high-performing team members and key contributors in driving unprecedented growth of 400%.Established Liquid Bulk Transportation Brokerage from scratch and rapidly scaled to $2.5M revenue at 17% profit in Year 1, $16M at 20% in Year 2, and $7.5M at 25% in Year 3.Analyzed and revised operational processes to enhance efficiency across all levels from shipment tracking to payment procedures while maintaining minimal financial leakage and maximum profitability despite market downturns. Communicated the importance of adherence to applicable standards to mitigate operational risks to teams, resulting in an accident-free environment and elimination of settlement and claim payouts.Spearheaded revenue growth initiatives through strategic planning and execution; contributed to enhancing operational efficiency by implementing robust load-tracking practices. Drove cost, time, and resource efficiency by building effective sales and operational tools to eliminate inefficiencies and streamline key processes. Increased brand engagement and carrier acquisition rates by working closely with the marketing team to develop carrier-focused marketing collaterals. Show less

Managed a comprehensive nationwide network of specialized equipment carriers, both dedicated and non-dedicated, and nurtured strategic relationships with prospective carriers for Heniff, leading to reliable and efficient bulk liquid transport services. Boosted service reliability and customer satisfaction by developing and optimizing a scalable process from pickup to delivery. Managed carrier functions from qualification to load tracking, negotiations, project oversight, safety record… Show more Managed a comprehensive nationwide network of specialized equipment carriers, both dedicated and non-dedicated, and nurtured strategic relationships with prospective carriers for Heniff, leading to reliable and efficient bulk liquid transport services. Boosted service reliability and customer satisfaction by developing and optimizing a scalable process from pickup to delivery. Managed carrier functions from qualification to load tracking, negotiations, project oversight, safety record management, rate agreement acquisition, and spot request review and approval.Consistently overdelivered carrier management and sales performance, leading to being recognized as top-earning representative for three consecutive years and attaining highest profit margin percentage in the company.Significantly increased logistical capacity and flexibility, as well as grew the carrier network by 300% through effective relationship building and tool creation using Excel.Gained insights into emerging logistical needs and ensured effective demand management by actively participating in sales calls and recommending strategic solutions.Enhanced team capabilities and service quality by training all new employees and maintaining high level of operational knowledge and customer service skills across the organization.Served in a hybrid carrier sales and customer sales role; directly managed and grew key accounts, resulting in substantially increasing customer loyalty and revenue.Collaborated with internal logistics teams and parent company (Superior Carrier) assets, responsible for seamless operational integration and maximizing asset utilization. Show less

Led and developed a dedicated team of 3 professionals to steer supplier freight integration initiatives within the supply chain and consistently drive revenue growth. Streamlined logistics and transportation operations and boosted productivity by developing scalable processes tailored to specific modes, regions, and departments. Spearheaded efficient and timely transportation of over 500 bulk liquid truckload deliveries of Diesel Emissions Fluid monthly.Drove significant cost reduction… Show more Led and developed a dedicated team of 3 professionals to steer supplier freight integration initiatives within the supply chain and consistently drive revenue growth. Streamlined logistics and transportation operations and boosted productivity by developing scalable processes tailored to specific modes, regions, and departments. Spearheaded efficient and timely transportation of over 500 bulk liquid truckload deliveries of Diesel Emissions Fluid monthly.Drove significant cost reduction and achieved excellence by identifying and deploying cost-saving initiatives that optimized payload maximization, improved customer inventory control, and leveraged third-party dedicated carriers. Maximized business growth and penetrated untapped North American markets by collaboratively developing and implementing strategic initiatives with sales and purchasing departments.Optimized distribution network support through detailed analysis of capacity needs and engagement with service providers, resulting in sustained service quality and heightened customer satisfaction.Met dynamic customer demands and maintained delivery schedules by strategically managing a complex network of several hundred railcars and ensuring operational efficiency and reliability.Achieved operational cost reductions without impacting service quality by researching and implementing strategies for transporting larger product volumes.Enabled informed decision-making and financial oversight by creating and maintaining advanced data-driven reports for analyzing capacity utilization and profit margins. Show less

Achieved notable success in cultivating trust-based relationships with potential carriers and customers, resolving complex customer issues and building loyalty, and growing carrier portfolio by 50%+. Consistent top revenue-generating broker; attained significant business growth by overseeing lead management from cold calling and prospecting to qualification and conversion

Oversaw the backhaul department, with key responsibility to coordinate shipments in the U.S., Canada, and Mexico for 250+ drivers and 7 different terminals hauling Chemical Liquid classified as Hazardous, Food Grade, or Kosher material.Increased tractor utilization from 5% to 30%.Actively sought out new customers and business opportunities throughout the country to utilize company fleet.Implemented driver and operations procedures that effectively increased… Show more Oversaw the backhaul department, with key responsibility to coordinate shipments in the U.S., Canada, and Mexico for 250+ drivers and 7 different terminals hauling Chemical Liquid classified as Hazardous, Food Grade, or Kosher material.Increased tractor utilization from 5% to 30%.Actively sought out new customers and business opportunities throughout the country to utilize company fleet.Implemented driver and operations procedures that effectively increased efficiency.Negotiated rates and contracts with Customers and Brokers.Created marketing material for brokers to send out on a daily basis. Show less