Spencer Smith Email & Phone Number

Sutton Hoo, Woodbridge, Suffolk

Saxon Royal Burial Ground Tour Guide with the Sutton Hoo SocietyGuiding Secretary of The Sutton Hoo Society

- Planning and Strategy in the Travel Partners ( Airline, Hotel & Car ) Commercial Leadership Team- Managing Sales, Commercial and Product Development cycle- Key member of the team involved in the private investment acquisition- Closely involved with Investor Relations team; presentations at NYSE and on Wall Street- Member of the IPO team

Langley

- Launched, sold and implemented the industry leading Merchandising Suite to facilitate the sale of airline branded fares and ancillaries creating new $multi-million revenue stream and unique competitive advantage- Responsible for design, delivery and execution of global consultative sales strategy to 300+ airlines; built and led a high performing international sales and implementation team- Driven revenue growth and customer satisfaction through integration and adoption by TMCs, OTAs and CBTs- 'Chief of Staff' to the SVP & Managing Director- Managed and communicated the Five Year and Annual strategic planning cycle- Financial and audit responsibility for product development budget of $20m p.a. managing the interface between commercial, product, technology, finance and marketing- Lead on the development of the whole company Enterprise Operating Model

Eastern Counties ( Cambridgeshire, Norfolk And Suffolk )

Director, School Of Rugby Team Manager for Representative Teams; U15, U16, U18 and U20 age gradesCoach Development Co-Ordinator

Northampton, England, United Kingdom

Coach - Community, Schools and Colleges

* Created and led the worldwide Corporate Travel Management Consulting business for BTI / Hogg Robinson / HRG* Led the global consultative sales strategy and operations across TMC, Consulting, MICE, Data and Expense Management * Pioneered the use of scenario modelling data analytical software for global corporate airline and hotel programme* Developed the use of data-based online RFP technology to analyse data for global corporate hotel * Managed the international relationships with airlines, hotels and car rental companies* Created innovative new technology programmes including Total Trip Cost modelling* Client project and change management* Won global procurement outsourcing contracts to manage Fortune 500 clients expenditure in excess of US$2bn* Media spokesperson, industry representative at ACTE, GBTA and ITM and event speaker* Full commercial, operational and executive responsibility including budgeting and forecasting

* Board Director* Won outsourced managed contracts with FTSE 100 clients* Developed the eCommerce strategy including a successful and innovative partnership with global airlines for their SME online booking tools* Project managed corporate client’s integration of travel management processes with ERPs and OBTs* Managed all supplier and technology relationships * Sales, Account Management, eCommerce and Operations* Team management, training and development

* Achieved successful competitive tender wins for outsourced managed service contracts worth +$20m pa* Designed, implemented and project managed innovative service and operational solutions for government organisations and national institutions* Managed national call center of 100+ colleagues providing customer service support

Http://Www.Poferries.Com/

* Strategic and Operational management of five European ports responsible for 500 staff* B2B Sales

* Strategic management of ship operations and shore staff for two North Sea routes and one Irish Sea route

* Full breadth of sales and marketing responsibility for three passenger and freight routes

Mba - Masters In Business Administration, Business

Diploma in Management Studies Diploma in Psychology

Strategic Management, Templeton College