Spencer S.

Spencer S. Email and Phone Number

Technical Account Manager @ Qualtrics | Data Management & Customer Experience Strategy @ Qualtrics
seattle, washington, united states
Spencer S.'s Location
Lehi, Utah, United States, United States
About Spencer S.

As a Technical Account Manager at Qualtrics, I partner with some of the largest and most innovative companies in the Financial Services and Insurance industries, helping them optimize their customer and employee experience programs. I have a strong background in API/Integrations, SSO, Dashboards, and data analysis, and I deliver solutions that meet the needs and expectations of my clients.I graduated from Utah State University with a BS in Economics, and I have a keen interest in technology and innovation-related issues. I'm working towards a career in Product Development and Management, and I'm always eager to learn new things and challenge myself. I'm also an avid reader, ask me what I’m reading!

Spencer S.'s Current Company Details
Qualtrics

Qualtrics

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Technical Account Manager @ Qualtrics | Data Management & Customer Experience Strategy
seattle, washington, united states
Website:
qualtrics.com
Employees:
3509
Spencer S. Work Experience Details
  • Qualtrics
    Technical Account Manager
    Qualtrics Aug 2023 - Present
    Provo, Utah, United States
    I've completed projects for some of our largest customers in diverse areas such as Directory audits & organization, employee engagement dashboards, Mobile App SDK, and SFDC integrations.
    View
  • Qualtrics
    Product Specialist
    Qualtrics Jun 2022 - Aug 2023
    Provo, Ut
    -Led a team of 7 that moves data across data centers, working to improve efficiency by cutting out redundancy in the current process. - Specialize in API, SSO, and Integration related requests, especially Salesforce. - Assist an average of 15.6 customers daily, with a 4.82 CSAT out of 5- STEPtember department winner
    View
  • The Center For Growth And Opportunity At Utah State University
    Research Fellow
    The Center For Growth And Opportunity At Utah State University Aug 2021 - May 2022
    Logan, Utah, United States
    -Supported 3 experts in economics and public policy in technology and innovation-related issues-Engaged in weekly training on data science, writing, public speaking, and research skills-Wrote pieces on research findings, published on the CGO website.
    View
  • Bright Planet Solar
    Proposal Review Agent
    Bright Planet Solar Mar 2020 - Aug 2021
    Provo, Utah, United States
    -Liaison between sales partners, engineers, and operations about contracts, permits, and policies-Managed 5 project queues; increased email response efficiency by 12%-Resolved escalations with partners and clients, trainied 6 new employees
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  • Fragomen
    Team Support Specialist
    Fragomen Jun 2019 - Aug 2019
    Santa Clara, California
    -Advanced legal petitions including H1-B, L1-A, and I-140-Notified 30+ visa holders daily upon application adjudication
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Spencer S. Education Details

Frequently Asked Questions about Spencer S.

What company does Spencer S. work for?

Spencer S. works for Qualtrics

What is Spencer S.'s role at the current company?

Spencer S.'s current role is Technical Account Manager @ Qualtrics | Data Management & Customer Experience Strategy.

What schools did Spencer S. attend?

Spencer S. attended Utah State University - Jon M. Huntsman School Of Business, Snow College.

Who are Spencer S.'s colleagues?

Spencer S.'s colleagues are Omar Velez, Darragh Reale, Rachael Campo, Pedro Guerra Ribeiro, Cordnei Gibson, Mizelle Mulder, Mba, Daniel Osorio Guadarrama.

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