While retaining the type of flexibility afforded to me in my current freelance work, I’d like to embark on a career as an IT professional. To achieve this goal, I’ve completed a 4 month long, high intensity IT Support course, for which I received a certificate in November, 2023.Customer service experience is transferable in any profession where you’re actively dealing with people. I’ve become an expert in social relations over the last 15 years, whether it be serving multiple tables at a time at Ruby’s Diner, or depositing a giant stack of checks for a landlord at Bank of the West. I don’t miss the bow ties that were a part of a server’s outfit at Ruby’s, but I’ve learned how to read people in these settings and am confident in my ability to handle unfortunate situations with grace and the ability to find a satisfactory resolution.A few passions of mine are acting, performing and writing creatively. I spent over two yearsin the offices of Talltanic LLC, a YouTube platform, where I would create educational scripts and orate them in a voice over booth. As the company grew I also performed on screen for several videos. This experience was incredibly rewarding and invaluable.In the short term I’m looking to utilize my newly acquired technical knowledge in conjunction with my past experience to embark on a career, giving me the flexibility and stability to fulfill my desire to start a family. Please feel free to reach out if you’re looking for an IT Support specialist or are in need of experienced freelance writers or voice over artists. Thank you for your time and consideration.