Spencer Suarez Email and Phone Number

Manage all aspects of engagements globally with internal cross SBG/SBU customers for the Honeywell Process Solutions (HPS) organization, including manufacturing facilities within ESS and Aerospace. Responsible for a large installed base within Honeywell’s own factories globally in a hybrid Sales / Program Management role focused on those Internal Installed Base customers. Focus is building relationships and understanding complex customer business to provide appropriate products or solutions.

Drive operational excellence within the East Texas/Caribbean territory, ensuring customer engagement for Lifecycle Solutions Services (LSS) business and ensuring all contracts are renewed on time while driving growth in contracts and LSS. Simultaneously, use workforce planning and delivery coordination to ensure technical delivery teams execute committed deliveries to the customer in compliance with Honeywell LSS Global Service Methodologies.

Key support figure for the LSS (Lifecycle Support Services) line of business supporting 4 branches in the largest revenue generating region in the North America pole. Worked very closely with 35+ Account Managers, 40+ Field Service Engineers, on site support staff and hundreds of customers to meet and exceed LSS Annual Operating Plan.• Use Salesforce (SFDC) daily to create opportunities and quotes based on customer parts, labor and licensing needed to maintain their critical equipment at site, solely driving the process from customer request to purchase order booking and continued through order support and shipping.• Created over $7M in quoting with high volume (20 quotes/week) helping the South Region overdrive annual quota by 26% in FY 2021 and 9% heading into a strong Q4 of FY 2022.• Review technical data and input on parts and systems from customers and Honeywell personnel to work cross-functionally with technical consultants, field service managers, process and estimating, global customer care, channel partners and other lines of business to provide solutions back to customers.• Spearheaded training of 2 Associate Account Managers to fulfill inside sales duties in their branches as well as facilitated multiple trainings to the regional sellers on sales tools, new products, etc.• Trained and skilled in essential Honeywell technical tools – CPQ (Configure Price Quote), Siebel, R2Q (Rapid Request to Quote), HPS e-Commerce, SFDC Create Quote tool, TPC (Total Plant Configurator), MDM (Master Data Management) and LEAP contracting system.• Acquire and disseminate all policy changes affecting the selling team such as PO acceptance policy, manual order fees, minimum order value changes, etc.• Oversee incoming purchase orders for Phillips 66 via their Actian portal for the region, acknowledging and ensuring booking of each order.

Grow transactional and lower value customer orders in a dual Inside/Outside sales role while improving customer satisfaction, qualifying new leads, working with Senior Account Managers and Lines of Business to generate proposals and meeting assigned sales targets. • Use Salesforce (SFDC) CRM to create and maintain a pipeline of 3X yearly quota and drive new and existing opportunities with customers to close at +/- 10% of aggressive $5.73M quota.• Won “Rookie of the Year” Award for all Associate Account Managers in Honeywell Process Solutions North America in 2020.• Use critical time management skills to generate 15-20 parts/labor quotes for Account Managers weekly using Siebel CRM while managing multiple multi-million dollar projects within my own accounts.• Manage 50+ accounts in Houston Branch, the most of any Account Manager in the branch, with 5-10 key accounts that lacked coverage growing and now doing business with Honeywell where they were not previously.• Use cold calls, LinkedIn, and other creative measures to generate 5-7 new key contacts at sites lightly covered previously to expand our business into different verticals.

Conduct end-to-end recruitment process from sourcing to applicant closure using Boolean searches to identify elite talent in the technical industry and engage, screen and build rapport through excellent salesmanship in order to close applicants quickly and exceed goals.• Use Compas CRM/ATS to create and maintain a high-volume pipeline of candidates to submit to several of the largest original equipment manufacturers and value-added resellers helping fill critical IT project needs.• Responsible in 1st year for multiple major accounts working job orders at every level. Has provided candidates for lower-level support roles up to Architect and Executive level roles for contracts, contract-to-hire and direct hire opportunities. • Booked first business in 3 weeks and created revenue of over $100,000 in less than 4 months to increase bottom line.• Closed almost $350,000 gross margin in new hires in Quarter 1, 2019, as a top recruiter and part of an Entelligence recruiting team that broke a 22-year company record and exceeded $1M in gross margin for the quarter.• Exceeded quarterly target by more than 40% in Quarter 1, 2019, and is ahead of schedule to exceed yearly goal of $650,000 in gross margin for the year.• Is on track to meet or exceed OKR (Objectives & Key Results) for the quarter, which include required numbers of contacts, phone screens, and submissions of qualified candidates to the client.• Primary recruiter on a 3-person team that is generating 80% of the company’s business and responsible for increasing job orders within the company’s primary account from 11% to 25%. • Negotiate offer details and close new hires at an 85% Acceptance Rate for Full-Time hires, guiding each hire from the first call to the start date.• Completed Menemsha Group Sales/Recruiting training, including in-depth 1-on-1 weekly modules and missions in cold-calling, salary negotiation and closing candidates to enhance salesmanship.

Responsible for developing and promoting solutions in support of direct and indirect opportunity pursuits and providing positive and informative experiences for our customers in order to facilitate products and services sales opportunities. Serve as account liaison by interacting with clients to understand their needs and cross-functionally working with internal personnel to develop a compelling solution to meet the client's challenges.- Develop relationships/contacts/leads to sell technical Enterprise Software products & services- Develop and deliver sales presentations and proposals- Continuous post-sale account management- Proven track record in sales: manages $1M plus sales pipeline, identifies key opportunities, establishes lasting customer relationships with C-Level and Upper Management customers- Effectively and aggressively qualifies leads and identifies prospect needs, engaging technical resources as required- Utilizes solution selling techniques to effectively guide sales process to close- Strong ability to communicate with all levels of an organization on prospected and existing accounts- Establish and develop strategic relationships with business and technology decision makers at enterprise accounts- Strong sales and product presentation capability- Maintains knowledge of industry trends and regulatory changes- Utilizes CRM to provide timely and accurate sales activity tracking and status updates- Keep informed of product line, competition and industry trends that may impact client business

Recruit and process highly qualified officer applicants for commission in the Naval service in a territory covering over 2,500 sq. miles and 6 major Universities while leading two separate 19-member enlisted recruiting teams.• Executed Recruiting Standard Operating Procedure to prospect and process over 45 applicants in every major category: Nuclear Engineering, Civil Engineering, Health Professions, Chaplain Corps, Aviation, and Surface Warfare to meet mission on time for 4 consecutive Fiscal Years.• Led two 19-member teams over 10 recruiting stations, attaining 156% Active, 125% Reserve, 500% Special Forces and 511% ROTC goals while maintaining 0% attrition for in-month future candidates to boot camp, playing a crucial role in meeting command monthly goals over 4 Fiscal Years.• Planned, executed and managed major inspection preparation for two rigorous National Inspections, leading to a passing score of 80% or better and contributing to the command passing and certifying.

Led 16-person team in the preventative and corrective maintenance of over 300 shipboard Damage Control Systems/Equipment, totaling over $8 million. Planned and executed Damage Control training program for 180-plus member command.• Led command through first-ever Basic Phase Training Cycle, spearheading all Damage Control efforts and scoring a 90% or better in each major Engineering certification, allowing the ship to be worldwide deployable.• Planned, executed, and led over 30 major evolutions as Officer of the Deck (OOD), acting as the Commanding Officer’s primary decision maker over the entire ship and crew, guiding a $194-million-dollar vessel to safely support the mission.

Led 73-member team in 6 different primary and collateral duties in an overseas assignment supporting Southeast Asia in humanitarian assistance while conducting multi-nation exercises in support of Marine Corps littoral combat operations.