Spencer Doyle Email & Phone Number

Peoria Heights, Illinois, United States

Remote

• Learning and gaining experience in clinical workflows within leading EMR (Electronic MedicalRecord) systems such Epic, Cerner, Meditech, Allscripts, etc.• Supporting clinicians from the admit to discharge of a patient and leveraging that hands-on experienceand knowledge for career advancement beyond internship.• Working directly with physician and nurses to address troubleshoot technical problems impactingpatient care.• Receive incoming calls from client community, provide first level support, document each call verifyingcustomer information and all troubleshooting steps.• Research, resolve, and respond to clinical and technical questions received via telephone calls, emails,and other channels.• Assist in the resolution of user and support issues among company sites to ensure timely distribution ofknowledge and positive impact on user satisfaction.• Provide accurate and creative solutions to user problems of moderate nature to ensure userproductivity.

Bloomington, Illinois, United States

Picked up, sorted, and distributed mail across office locations, Prepared outgoing mail by weighing, calculating postage, and posting letters and parcels, Operated office equipment and shipping systems for researching shipping costs and ensuring proper tracking of mailings

Downers Grove, Il

• Provided prompt and excellent service to all residents and guests• Communicated with team members to be professional and well-organized• Managed Café unassisted in a timely manner while performing managerial tasks

Willowbrook, Il

• Answered questions about menu selections and made recommendations when requested• Managed closing duties, including restocking items, cleaning, and the reconciliation of the cash drawer• Prepared and trayed customers ordered including sandwiches, shakes, fries, and desserts• Promptly tended to customers grievances and addressed the customers’ needs

Bartlett, Il

• Provided prompt, efficient and friendly customer service by exhibiting concern for all customer interactions• Worked with co-workers as a team to ensure customer satisfaction and a pleasant work environment• Perceived immediate surroundings for customer needs and problems for store safety and security• Promptly tended to customers grievances and addressed the customers’ needs