De'Ja Spencer Email & Phone Number

Remote

In my current role as an Underwriting Operations Manager at Bees360, I have honed my skills in risk assessment, team leadership, and strategic planning. I manage various functions within field operations to ensure efficient and effective inspection processes. My responsibilities include addressing inquiries from insured individuals, resolving issues, and collaborating with internal teams to enhance performance. I have successfully implemented process improvements, managed airspace authorizations for drone inspections, and addressed complaints, all while maintaining a focus on compliance with insurance regulations and company policies.

Houston, Texas, United States

Diligently managed high volume inbound and outbound, calls, texts, and emails, in conjunction with stewarding up to 10 scheduling coordinators. Developed new hires and 1099 contractors.