Spencer Adams-Rand Email & Phone Number

Stanford, Ca, Us

Mountain View, California, Us

♦ Empowered leadership team with the financial models and training necessary to forecast product level revenue for the first time in company history. Predicted product level booking volumes within 15% of actual values for multiple quarters.♦ Designed and implemented a new process to synthesized 300+ disparate product feature requests into a prioritized list. Presented this list monthly to the Chief Product Officer and Sales directors to align development priorities.♦ Implemented a brand new in-app messaging system (Gainsight PX) and led 8 targeted educational and promotional messages that reached 250+ customers and doubled the usage of several new product offerings.♦ Led Diversity, Equity, and Inclusion (DEI) analytics and DEI Finance teams. Identified key gaps in employee representation, compensation, and retention and allocated DEI budget to address them.♦ Hired a direct report to be the second member of our Product Analytics team and perform analysis on usage and financial data for new features.

Mountain View, California, Us

♦ Created an instrumentation process which is being used during development of all new features♦ Forecasted product-level revenue across all regions using Salesforce CPQ♦ Collaborated with Product Managers on data-driven pricing strategy for new products♦ Designed Tableau dashboards used by all teams to track a major customer migration project♦ Re-implemented Gainsight PX from ground up and instrumented 300+ user actions♦ Leveraged Treasure Data to analyze customer usage patterns that predict upsell or churn♦ Analyzed product/customer fit and suggested targeted CSM outreach for new features ♦ Collaborated cross-functionally with product, marketing, sales, and finance on data strategy♦ Unified design language and dashboard styles across analytics teams within the company♦ Designed an AI-based internal tool to understand customer behavior. Presented findings to CEO and CTO.♦ Published a cohesive product roadmap monthly by coordinating 16 product managers across 10 product areas.♦ Led 10+ gamified trainings on analytics strategies and software tools, yielding excellent knowledge retention

Belmont, Ca, Us

♦Worked with RingCentral Ventures to identify promising early-stage startups to invest in♦Provided actionable insights into adoption, usage, and retention of freemium users♦Instrumented RingCentral Video AI features using Segment, Mixpanel, and Tableau♦Managed a direct report (Intern) for 12 weeks, designed and co-managed a data project with him♦Designed and implemented Python based automation to streamline analytics processes♦Designed ETL processes to enable usage-driven marketing spending in Firebase and AppsFlyer♦Established documentation on best practices and workflows for faster on-boarding of team members♦Interfaced with director level co-workers to unify cross-departmental key performance indicators♦Developed live Tableau dashboards to enable decision making on current and upcoming products

Belmont, Ca, Us

♦ Improved Product Analytics team efficiency through process enhancement and automation.♦ Saved 5+ hours per week by automating repetitive reporting tasks using Python and Google Sheets♦ Utilized Impala/Hue SQL to answer strategic question from product managers♦ Revamped Jira workflows and templates to promote prompt and precise insights delivery.♦ Led a 10-member intern team in an innovation challenge, presented new app features to 330+ RingCentral employees.

♦ Reported directly to CEO♦ Performed analysis on dataset of over 1 million non-profits to quantify total addressable market and GTM strategy for our software. ♦ Conducted market research on AI and IoT to find innovative applications for nonprofit fundraising. ♦ Published a comprehensive guide on the use of QR codes and NFC tags ♦ Created Jira product roadmaps and crafted Confluence documentation for remote dev teams♦ Managed development of mobile checkout experience improvements that increased donation rate by 50%.

Kirkland, Washington, Us

♦ Designed, fabricated, tested, and project managed the development of a potential new add-on product. This project encompassed 3D modeling, iterative testing, and ultimately presenting the product concept directly to a potential customer.♦ Designed, built, and validated an automated water ingress testing fixture for our production line ♦ Designed and 3D printed new assembly line fixtures and test equipment♦ Participated in field testing new features in pre-release software.

San Francisco, Ca, Us

♦Performed hardware and software development of a design validation platform for a new electric vehicle component. ♦ Worked closely with our purchasing department on quotations and purchasing decisions for test equipment.♦ Took code from idea to reality by leveraging state flow diagrams and pseudocode to create alignment with engineering leaders before writing the final production code.♦ Wrote control libraries for power supplies, thermal chambers and scientific measurement equipment.♦ Led troubleshooting efforts and proposed solutions on issues related to on-bike software. ♦ Conducted beta-testing and assisted with installation of dealer software

♦ Member of the Dartmouth Formula Hybrid Racing Team (DFR), an entirely student-run organization that designs and produces award-winning formula race cars and competes in the Formula Hybrid Competition held by the Formula Society of Automotive Engineers (FSAE) each May. ♦ Led a team of 5 engineers to develop an advanced paddle shift gearbox that seamlessly integrated the innovative electric motor with the traditional gasoline engine.♦ Worked 15 hours per week on design and fabrication of components. ♦ Created a sense of inclusion and comradery among team members of various experience levels.

Livonia, Mi, Us

♦ Designed parts and assemblies for large-scale projects related to theme park ride systems and animatronic figures for the company’s industry-leading clients. ♦ Participated in a major project updating 3-D models and technical drawings to the industry’s current CAD standard. ♦ Developed macros and scripts to automate repetitive tasks and help improve efficiency of the department.

♦Designed, developed and implemented new software to assist college students in planning their college course schedules more effectively. ♦ Performed system architecture, database design, market research, and software development.♦ Created a comprehensive marketing program including live demonstrations, posters and flyers, social media, and fun give-aways. ♦ More than 1000+ students downloaded and used the program within two weeks of launch with very positive feedback.

Master Of Business Administration - Mba

Bachelor Of Engineering (B.Eng.) And Abet Accreditation, Mechanical Engineering

Bachelor Of Arts, Physics (B.A.)