Courtney S. Email & Phone Number

Sandusky, Ohio, United States

As the first marketing professional on staff at Ability Works, I spearheaded the development and implementation of the company's first marketing strategy, as well as multiple new initiatives to promote our services and events to clients, donors, client families, staff, business partners, and community members.Key Responsibilities:-Created content and managed social media channels on Facebook, Twitter, Instagram, YouTube, and LinkedIn to increase online presence and… Show more As the first marketing professional on staff at Ability Works, I spearheaded the development and implementation of the company's first marketing strategy, as well as multiple new initiatives to promote our services and events to clients, donors, client families, staff, business partners, and community members.Key Responsibilities:-Created content and managed social media channels on Facebook, Twitter, Instagram, YouTube, and LinkedIn to increase online presence and engagement-Designed, implemented, and improved fundraising initiatives, including the Sandusky Donut Fest, We've Got Talent, AW Golf Scramble, and smaller dine-to-donate/business fundraisers-Produced employee, client, and donor newsletters by mail and email to keep them informed about company updates and events-Built and maintained relationships in the community to establish our brand and secure donations and community support-Updated and edited the company website and blog posts-Captured all marketing media, including videos and photos-Implemented regular Google Ads through our non-profit portal. Designed and ran paid ads when necessaryKey Accomplishments:-Tripled monthly website users, doubled Facebook views, and boosted engagement from a couple hundred to around 4 thousand monthly, increasing Instagram followers from 4 to 297, Twitter followers from 97 to 153, and LinkedIn followers from 63 to 149-Implemented the company's first golf scramble, which became a successful annual fundraiser-Designed the company's first marketing plan to include monthly fundraisers and regular newsletters, which resulted in increased awareness and engagement among employees, clients, and donors Show less

Johnson City, Tennessee, United States

As part of my graduate project, I lead a team of students in researching, producing content, and building a website for our agency's clients. For the majority of this, I lead my team remotely due to the COVID-19.- Conducted usability research to design a new website for the ETSU Art and Design Department.- Filmed promotional videos for the ETSU Art and Design Department.- Built the website for the Global Sports program at ETSU in the CMS OU Campus 2019.- Took notes for the… Show more As part of my graduate project, I lead a team of students in researching, producing content, and building a website for our agency's clients. For the majority of this, I lead my team remotely due to the COVID-19.- Conducted usability research to design a new website for the ETSU Art and Design Department.- Filmed promotional videos for the ETSU Art and Design Department.- Built the website for the Global Sports program at ETSU in the CMS OU Campus 2019.- Took notes for the group and kept a task/project log.- Assigned tasks for each member of the group based on what they are best at, and the urgency of the task along with each student's schedule/workload. Show less

Johnson City, Tennessee, United States

- Managed department social media pages and websites.- Designed promotional materials for department events.- Assisted in the planning, and implementation of department events.- Completed invoices, scholarship/award applicant forms, and off-campus housing listings.- Implemented/started strategies and ideas to connect with our students during COVID-19.- Assisted in the creation of the ETSU TikTok account.- Designed a campaign to educate students about the Census.-… Show more - Managed department social media pages and websites.- Designed promotional materials for department events.- Assisted in the planning, and implementation of department events.- Completed invoices, scholarship/award applicant forms, and off-campus housing listings.- Implemented/started strategies and ideas to connect with our students during COVID-19.- Assisted in the creation of the ETSU TikTok account.- Designed a campaign to educate students about the Census.- Managed the front desk, answered calls for the department, and directed them, assisted students with any concerns or questions about our department or other campus resources.- Trained fellow GAs on the basics of social media management so that they could continue to manage our accounts until the department is able to hire someone to fill my spot. I also designed social media post templates for them to use during the summer months for orientations and open houses. Show less

Johnson City

- Greeted every customer as they enter the store.- Recommended, selected, and helped locate merchandise based on customer needs.- Assisted customers with accessing their online coupons and store account on their phones.- Processed product purchases, exchanges or returns.- Issued refunds or store credit to customers who return products.- Assisted customers with their wedding registry.- Ensured store shelves are stocked and properly displayed/organized.- Kept checkout… Show more - Greeted every customer as they enter the store.- Recommended, selected, and helped locate merchandise based on customer needs.- Assisted customers with accessing their online coupons and store account on their phones.- Processed product purchases, exchanges or returns.- Issued refunds or store credit to customers who return products.- Assisted customers with their wedding registry.- Ensured store shelves are stocked and properly displayed/organized.- Kept checkout area tidy and sanitized, as well as bathrooms and storage areas.- Assisted with customer requests and inquiries. Show less

Johnson City, Tennessee, United States

This job was a live-in position on campus where I assisted the Resident Director in managing our buildings. While it was a 20 hour a week job, that was just the hours spent in meetings, programs, events, etc. I spent many more hours a week on-call/on-duty, or responding to my staff about building specific concerns that couldn't be addressed by the on-call A/RD. Below are some of the responsibilities of the job:- Supervised, trained, and mentored 8 staff members and an area-wide hall… Show more This job was a live-in position on campus where I assisted the Resident Director in managing our buildings. While it was a 20 hour a week job, that was just the hours spent in meetings, programs, events, etc. I spent many more hours a week on-call/on-duty, or responding to my staff about building specific concerns that couldn't be addressed by the on-call A/RD. Below are some of the responsibilities of the job:- Supervised, trained, and mentored 8 staff members and an area-wide hall council.- Coached RAs in developing and conducting programs to 1) get residents involved on campus and build relationships within the residence hall and 2) Educate on diversity, chemical abuse, personal development, relationships, academic performance, and more.- Created a positive and safe and community in my designated residence hall.- Counseled RAs in my area with any work or personal concerns, and provide on-call coverage to assist RAs on the entire campus. - Opened and closed buildings in my area for the school year: Room checks, building checks, maintenance requests, incoming student roster/paperwork, updating all signage, etc.- Was a resource for residents for all campus concerns and needs.- Interviewed RA and ARD/RD applicants.- Managed social media accounts for my area.Additionally, for this position, I had intensive yearly training (and re-trained my staff) in areas such as public safety, emergency preparedness (fire, bombs, active shooters, etc), suicide prevention and counseling, assisting students with disabilities, how to assist and help students in reporting sexual assault, how to help students with mental health concerns, and much more. Show less

Johnson City, Tennessee, United States

As the Central-West Assistant Camp Manager for ETSU Housing and Residence Life, I assisted the camp managers in the supervision and management of the day-to-day operations of camps/conferences and summer school housing in Luntsford, Dossett, Carter, and Clement Halls. This included checking in camps, providing on-call coverage for the campus, routinely walking all campus buildings once while on call, and more.I worked primarily as a manager in Carter for orientations. Carter hall serves… Show more As the Central-West Assistant Camp Manager for ETSU Housing and Residence Life, I assisted the camp managers in the supervision and management of the day-to-day operations of camps/conferences and summer school housing in Luntsford, Dossett, Carter, and Clement Halls. This included checking in camps, providing on-call coverage for the campus, routinely walking all campus buildings once while on call, and more.I worked primarily as a manager in Carter for orientations. Carter hall serves as guest housing for orientation guests. I provided on-call coverage when guests were present, checked-in guests, and managed the state of the hall. I also was required to take on the job of a camp assistant and be on duty in one of my halls. As a CA I check camps in and out, assisted camps when needed, routinely walked the building multiple times while on duty, and helped maintain the safety and cleanliness of the building. Show less

Johnson City, Tennessee Area

- Assisted in the planning of downtown community development.- Designed promotional materials for Downtown Johnson City.- Wrote press releases, press invitations, and other promotional materials.- Redesigned the Dash n Dine Campaign.

Johnson City, Tennessee Area

- Perform on duty functions: perform routine walks of the hall, file reports, file maintenance requests, etc.- Create a positive and safe and community in my designated residence hall.- Be a resource for residents for all campus concerns and needs.- Developed and conducted programs to 1) get residents involved on campus and build relationships within the residence hall 2) Educate on diversity, chemical abuse, personal development, relationships, academic performance, and more.-… Show more - Perform on duty functions: perform routine walks of the hall, file reports, file maintenance requests, etc.- Create a positive and safe and community in my designated residence hall.- Be a resource for residents for all campus concerns and needs.- Developed and conducted programs to 1) get residents involved on campus and build relationships within the residence hall 2) Educate on diversity, chemical abuse, personal development, relationships, academic performance, and more.- Counseled and advised students on academic and personal questions and concerns.- Interviewed and hired new Resident Advisors.Additionally, for this position, I had intensive yearly training in areas such as public safety, emergency preparedness (fire, bombs, active shooters, etc), suicide prevention and counseling, assisting students with disabilities, how to assist and help students in reporting sexual assault, how to help students with mental health concerns, and much more. Show less

Knoxville, Tennessee, United States

Assist in the preschool room during 2015 Spring Recital and help teach young dancers at summer dance camps. I also worked during the 2016 Spring recital

Master'S Degree, Brand And Media Strategy, 3.9

I graduated during the COVID-19 epidemic when my university was completely online. I finalized the majority of my graduate project.

Education record

Graduated from the 2022-2023 Leadership Erie County Class. Worked to build leadership skills through coursework and community projects..

Bachelor’S Degree, Mass Communications (Advertising And Public Relations) And Minors In Dance And Journalism, 3.7

Activities and Societies: Wesley Foundation(2014-2016). Lunstford Hall council(2014-2015), Davis Hall Council(2015-2016), ETSU Department.

3.6

Activities and Societies: National Honor Society, Angela Floyde Dance Team (captain), and Concert Choir.