• Hire, Develop, and Manage highly skilled domestic and international analytics and insights individuals • Develop the team through training, knowledge share, and extensive client-specific documentation• Provide thought leadership and take ownership of largescale analytic engagements and drive impactful decisions with a strong understanding of the clients’ true business challenges• Build trusting relationships with our clients through a history of presenting impactful insights and actionable recommendations that led to improvements in measurable business outcomes for our industry-leading, Fortune 100 client• Conduct in-depth customer analyses using many different tools and analytical methods - including customer cohorting, product segmentation, churn, items, RFM, discounting, forecasting, and many more that directly drove client strategy• Develop and deliver advanced analytics and insights to clients applying a thorough understanding of basic statistical concepts and their proper application, using tools like SQL, Tableau, Alteryx, Power BI, Databricks, Adobe Analytics, Python, GA, and more• Transitioned the team through a prolonged acquisition during the Covid-19 pandemic

• Ensure all work is accessible, usable, and understandable as deliveries are made to Global MCD stakeholders • Responsible for communicating with all global stakeholders across the board, including product owners, business managers, and the development team to help define the roadmap that bridges business goals and the technical vision • Work collaboratively with business partners to review requirements and translate business needs into appropriate technical solutions with an iterative approach.• Provide leadership during data and analytics assessment processes to validate new architectures and solutions for implementation• Assist stakeholders with backlog management and prioritization of all analytic engagements for the Global Insights and BI teams

• Lead a team of 4 insights analysts through month long sprint sessions responsible for the timeliness and analytic integrity of all US product and marketing insight deliveries to the Customer Data Enablement team from Brillio • Take ownership of largescale analytic engagements and demonstrate a thorough understanding of advanced analytics, it’s mathematical underpinning, and basic statistical concepts and their proper applications• Introduced machine learning techniques such as clustering, regression, classification, and time series analysis into a US digital penetration analysis leveraging primarily the following programming languages, SQL, R, and some Python 3• Perform advanced exploratory analysis on the McCafé Rewards Program to understand user experience, gain a better understanding of demographics, and size opportunities that will inform the business roadmap and better understand their data needs and facilitate reporting or analysis for the Loyalty launch• Work closely with different Business Units, Engineers, Product, and Business Managers to ensure proper instrumentation of the Suggestive Sell GMA assets including capture of new data, and transfer into Adobe’s data warehouse and cloud platforms• Build and automate self-service systems to enable others in the organization to perform analysis and leverage data to make business decisions with an ability to thoughtfully story tell using advanced data visualizations techniques

Global Mobil Application, Web, and Kiosk• Demonstrate a thorough understanding of advanced analytics, modern machine learning and it’s mathematical underpinning, with an ability to thoughtfully story tell using advanced data visualizations techniques• Perform advanced exploratory analysis to understand user experience, gain a better understanding of demographics, and size opportunities that will inform the business roadmap and better understand their data needs and facilitate reporting or analysis• Work closely with Engineers, Product, and Business Managers to ensure proper instrumentation of new digital assets including capture of new data, and transfer into data warehouse• Support Executives to define reporting and dashboard KPI requirements for use in managing day to day operations more efficiently by become an internal expert on the proprietary data capture and warehouse ecosystem• Work with different business units to define metrics and monitor performance through dashboards and ad hoc analysis• Build and automate self-service systems to enable others in the organization to perform analysis and leverage data to make business decisions• Working comfort levels in SQL, R, and Python programming languages

• Hire, Develop, and Manage highly skilled domestic and international analytics and insights individuals • Develop the team through training, knowledge share, and extensive client-specific documentation• Provide thought leadership and take ownership of largescale analytic engagements and drive impactful decisions with a strong understanding of the clients’ true business challenges• Build trusting relationships with our clients through a history of presenting impactful insights and actionable recommendations that led to improvements in measurable business outcomes for our industry-leading, Fortune 100 client• Conduct in-depth customer analyses using many different tools and analytical methods - including customer cohorting, product segmentation, churn, items, RFM, discounting, forecasting, and many more that directly drove client strategy• Develop and deliver advanced analytics and insights to clients applying a thorough understanding of basic statistical concepts and their proper application, using tools like SQL, Tableau, Alteryx, Power BI, Databricks, Adobe Analytics, Python, GA, and more• Transitioned the team through a prolonged acquisition during the Covid-19 pandemic

• Ensure all work is accessible, usable, and understandable as deliveries are made to Global MCD stakeholders • Responsible for communicating with all global stakeholders across the board, including product owners, business managers, and the development team to help define the roadmap that bridges business goals and the technical vision • Work collaboratively with business partners to review requirements and translate business needs into appropriate technical solutions with an iterative approach.• Provide leadership during data and analytics assessment processes to validate new architectures and solutions for implementation• Assist stakeholders with backlog management and prioritization of all analytic engagements for the Global Insights and BI teams

• Take ownership of largescale analytic engagements and demonstrate a thorough understanding of advanced analytics, it’s mathematical underpinning, and basic statistical concepts and their proper applications• Lead a team of 4 insights analysts through month long sprint sessions responsible for the timeliness and analytic integrity of all US product and marketing insight deliveries to the Customer Data Enablement team from Brillio • Introduced machine learning techniques such as clustering, regression, classification, and time series analysis into a US digital penetration analysis leveraging primarily the following programming languages, SQL, R, and some Python 3• Work closely with different Business Units, Engineers, Product, and Business Managers to ensure proper instrumentation of the Suggestive Sell GMA assets including capture of new data, and transfer into Adobe’s data warehouse and cloud platforms• Build and automate self-service systems to enable others in the organization to perform analysis and leverage data to make business decisions with an ability to thoughtfully story tell using advanced data visualizations techniques

• Sr. Data Analyst hired as an analytics consultant for the McDonald's US Analytics Insights team.• Worked with junior analysts to refine skills and grow an understand of the mathematical underpinning of the tests we were running, when to run them, and why.• Introduced and leveraged a statistical modeling approach to analyses and problem solving within the Cognetik insights team. • Preformed countless ad hoc and scheduled analyses for the marketing and technology teams for the McDonald's phone application, in store ordering kiosks, and website platforms.

• Development, and successful execution of paid media advertising accounts across various products, services, markets, and advertising platforms, such as Google Ads, Microsoft Bing Ads, Yahoo Gemini, and Facebook Ads.• Lead the research, development, and introduction of a new paid marketing verticals and initiatives within the Paid Media Department, strengthening existing relationships and creating new business.• SQL statement validation, merged data sets from multiple sources, and scrubbed data being used for modeling by the data science team. • Leveraged client CRMs to improve data quality and personalize predictive models for specific use cases.• Performed exploratory analysis and communicated results to stakeholders via Microsoft Power BI Dashboards• Trained new employees on advertising best practices, ad platforms, and internal processes.• Reported metrics to and built relationships with clients during regular meetings.

• Partner with the Financial Institutions Market in Corporate and Commercial Lending Operations by managing collateral accounts that back loans ranging in size from 10 to 300 million dollars in usage, ensuring accurate collateral pricing, advance rates, and account settlement• Led the implementation and training of DTCC Settlement Services, a collateral management application used in Technology and Operations to manage over $4 billion in commercial lending collateral • Coach customers, relationship managers, and deal specialists through routine and frequently non-routine loan collateral transactions• Recommend and implement process improvements in the collateral exchange and management processes• Approve loan transactions for junior staff and assist in more complex account reconciliation • Train junior staff on technology and process application

• Partner with the Financial Institutions Market to coordinate closings, fundings, and collateral account set up for new commercial loan customers• Process loan transactions ranging from outbound wires to inbound principal, interest, and fee payments • Maintain and reconcile accounting ledgers for commercial loan activity for direct loan customers and participating banks in syndication

• Partnered directly with the regional Business Banking Officer to deliver products and service to new and existing business customers held by the Lincoln Square Branch • Proactively leveraged customer relationships to build business by engaging the community, and developing the trust and respect of potential, new, and existing bank relationships• Managed relationships between the banks business customers and the various vendor representatives of our business banking products