Solutions Engineer at a HubSpot Elite Partner agency. Solutions Engineers work with clients on integration and CRM implementation projects. Reviewing and consulting on tech stacks, architecting system integrations, and bringing this vision to life with iterative software deliverables developed in the agile scrum model.- Manage 4-12 concurrent projects for enterprise clients with an ACV of $500k+ - Develop custom integration and software tools, connecting with a variety of popular, niche and proprietary CRM/ERP's (HubSpot, SFDC, Sharepoint, Dynamics, Netsuite, NAV, Snowflake, Opentable, Sparkfly, OLO, Cronofy, Eventive, SQL)- Review platform and API documentation to develop project scope, budget and timeline. Propose project budget+timeline to clients to close deals.- Craft project artifacts (integration/process diagrams, epics/user stories, wireframes) and collaborate cross-functionally with design and engineering to define and execute on the project roadmap.- Lead agile teams as Product Owner through the software development process including creating and maintaining the product backlog, creating user stories, sprint planning, managing the work in the sprints and defining acceptance criteria.- Demonstrate understanding of product development techniques and methods of modern product discovery and product delivery used to find solutions to hard problems with many constraints.- Gather requirements from stakeholders and clearly articulate the vision for each phased release. Perform product briefings and demos for clients.- Collaborated across roles in the development of a scrum model that functions efficiently and effectively within Lynton's agency model. Created training materials for each role on the team and performed role-specific training sessions in order to implement this new method of developing projects.- Review peer projects and collaborate with them on defining a solution.

Performed the role of Agile Product Manager and Scrum Master across all phases of the software development lifecycle for custom enterprise software project with a budget in excess of $1M.• Direct communication of remote-based development team, including staff based in South America and Europe with team size ranging from 2-8 members.• Managed initiative to integrate offline business processes into cloud-based platform, increasing transparency of information between departments. • Directed the migration of historical company data to new platform. Migrating 15+ years of data, including the rental history of 25,000 inventory items, 100,000 customers, 600,000 reservations, and 1,000,000 payment records with 100% accuracy.• Support release and implementation of new platform. Training and onboarding all user roles.• Lead scheduling and planning of team resources for project sprints to achieve project milestones.• Coordinate with stakeholders on product backlog grooming, feature prioritization, and scope management. Define timelines, budgets, deliverables, and milestones.• Conduct scrum ceremonies: Daily standup, sprint kickoff meetings, reviews and retrospectives. • Present product demos to relevant stakeholders and end users throughout development lifecycle.• Development and quality assurance support to ensure product functionality and stability when integrating new deliverables.

Modernized company’s marketing plan emphasizing SEO best practices, marketing automation, partner training, and social media strategy.• Directed national multi-location SEO strategy. Grew traffic metrics for users, page views, new users, and avg. site time. • Integrated marketing with HubSpot, utilizing their SEO tools, traffic analytics, CMS, email automation, web forms, and CRM.• Authored 150+ internal blog posts. Topics included technical troubleshooting, digital advertising training guides, and company news.• Managed graphic design and print production team, establishing and upholding quality standards for digital and physical marketing collateral.• Integrated over 300 Facebook pages utilizing the Locations feature. Developed social media training and brand standards for franchisees.