• Successfully compiled, verified, and cross-referenced over 30 data sources, in English and Korean, to build a database of over 1,000 North Korean provocations since 1958.• Defined and applied 35 standardized categories for North Korean provocations and analyzed the data using Microsoft Excel to determine trends.

• Identified and summarized political, trade, and macroeconomic risks present in Singapore, Taiwan, Japan, and Korea for corporate clients visiting the region.• Authored analyses of the potential effect of China’s Central Bank Digital Currency pilot on the position of the US Dollar, and the increase in public debt in the US due to COVID-19.

• Researched and drafted International Trade Administrations first briefing document on cryptocurrencies, used by over 250 U.S. Commercial Service officers to understand the impact of cryptocurrencies in their markets.• Analyzed and wrote summaries of multiple Overseas Private Investment Corporation Projects for the Secretary of Commerce in his role as a board member, including the African III fund, culminating in a capitalization agreement.

• Read and summarized Department of State, UK Foreign Office, and International Olympic Committee files pertaining to the Korean democratization movement of 1987.• Created comprehensive timeline of events pertaining to Korean democratization.• Organized these documents for their use in interviewing Korean and Western officials.

•Conducted detailed analysis of company’s historic contract and financial data to correctinconsistencies and facilitate the company’s acquisition.•Oversaw the strategic implementation of company’s Customer Success strategy, renewalmanagement software deployment, and led the team of seven Customer Success Managersneeded to support company’s 20% year over year growth.•Advised Customer Support team in revamping customer service protocols to increasecompany’s Net Promoter Score from 6.4 to 8.6 over six months.•Led and hired a team of seven Customer Success Managers and trained them in the negotiating and sales strategies needed to support company’s 20% year over year growth.

• Taught English conversation classes to middle school students in rural South Korea• Prepared both textbook and non-textbook based English conversation lessons and exams• Developed course curriculum for 10 students after school English program.