Spencer Knapp Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• Working with Software & Platform (big tech) clients to advance product/portfolio strategy and offer data-driven recommendations for As-a-Service growth opportunities. Project work includes:
• Game Console Company: Conducted competitive analysis of 9 systems to drive 8 actionable recommendations for development/safety teams.
• Hardware/Software PC Company: Partnered with new CTO to conduct SDLC/PM current-state audit, and developed "As-a-Service" strategy to overhaul legacy organizational workflows/team structures (i.e. introduced Agile.
• Social Media Ecosystem Company: Analyzed and ranked 10 potential technologies to be implemented for internal data capture of workplace utilization, crafted implementation plan for 3 technologies favored by client.
• [Internal Role] Software & Platform Strategy Operations Team: Manage North America practice Town Halls, practice communications, and serve as point of contact for interested individuals.

Priest Lake, Idaho, United States

• Developed leadership and interpersonal communication in high-stress environments.
• Participated in various training drills to improve proactive fire response.
• Coordinated efforts with State and Federal fire departments.
• Fostered community relations by participating in educational events.

Seattle, Washington, United States

• Assisted in lesson planning for introductory course on informatics.
• Hosted seminars on entrepreneurship and data science.

Seattle, Washington, United States

• Developed predictive and retroactive data analytics reports for 5G Wireless client spend of $1.1BN.
• Built cycle time forecasting tool to inform client decisions on 35 vendor contract renewals valued over $300M.
• Constructed data flow from 5 disparate data sources and trained client in optimizing SQL queries and live extracts.
• Established weighted candidate ranking system for 1500+ applicants to 55 client positions in new 5G organization.

Greater Seattle Area

• Managed agile team in building prediction model to improve quality assurance in part manufacturing.
• Developed backend private database (SQL Server) and structured data flow strategy.
• Facilitated communication between data engineers and material scientists as Scrum Master.
• Advised program leads in establishing consulting partnership with UW Information School.

Greater Seattle Area

• Synthesized business demands into KPIs, translated into actionable development.
• Developed interactive dashboards for Product Development and Digital Sales departments.
• Executed Agile project management methodologies to meet stakeholder requirements.
• Collaborated with Business Intelligence and Software Development teams to facilitate access to data.
• Established best practices for data visualizations, implemented across departments and presented to department leads.

Greater Seattle Area

• Managed objectives between Business and Data teams by facilitating communication to technical/nontechnical partners.
• Identified pain points of current customers, used research to drive UI/UX improvements on the iDX Marketplace.
• Refined pitches to investors by creating high-level content to explain value of products built by Data/Development Teams.
• Conducted target user testing and translated feedback into actionable items for Development Team.
• Visualized asset pricing data (R Shiny, Tableau) and tailored dashboard to management’s business needs.
• Explored Power and Aviation markets through qualitative and quantitative research, presented findings to management.

Greater Seattle Area

• Developed Amazon Marketing Services monitoring system for 14 clients and presented to client stakeholders biweekly.
• Managed Amazon Marketing Services (AMS) budget of $90,000+ for 14 clients and structured quarterly AMS campaigns.
• Increased client eCommerce revenues 15-40% through AMS campaigns with Average Cost of Sale at or below 20%.
• Monitored company website analytics and crafted weekly site performance reports for management.
• Conducted SEO analysis of company website and developed an improvement plan for Content Specialist.

• Improved intranet usability and physician profiles (HTML) based on management feedback.
• Developed internal content for DaVita National intranet through qualitative/quantitative interviews.
• Organized grand opening of the Shoreline Clinic with community partners.

Everett, WA

• Analyzed data from 2011-2015 donors and visualized to display donor-impact.
• Organized multiple back to school supply drives by reaching out to community businesses, organizations, and schools.

Greater Seattle Area

• Participated in leadership and financial literacy workshops in Washington DC led by Bank of America and Close Up.
• Networked with nonprofit leaders and learned how to drive change through the relationship between government, nonprofits, individuals, and businesses.
• Met and spoke with congressional representatives on Capital Hill and observed meetings and floor debates to better understand policy making.

Everett WA

• Founded and operated a profitable ice-cream truck serving northern Snohomish County.
• Raised capital for the initial startup by offering community members preferred stock.
• Expanded business through social media promotions and real-time location updates.
• Liquidated business assets and returned shareholder’s investments with interest.

Timaru, New Zealand

• Developed cross-cultural interpersonal skills, adaptability in unfamiliar environments.
• Communicated among diverse groups with a willingness to pursue challenges outside of my comfort zone.

Bachelor'S Of Science (Bs) With Honors, Product Management, 3.73

Activities and Societies: UW Blockchain Society, Husky TechMajor: Data Science

Bachelor Of Business Administration (Ba) With Honors, Management Information Systems, 3.73

Activities and Societies: Lavin Entrepreneurial ProgramMajor: Information Systems and Managment

Associate Of Arts And Sciences (Aas), Business Administration And Management, General, 4.00

Activities and Societies: Fellowship Officer of Phi Theta Kappa Honor Society (Kappa Kappa Chapter, 2016), Club Council member, SEA.

High School Diploma, 4.00

Activities and Societies: Valedictorian, Boy's Varsity Tennis Captain (2015) Advanced Leadership (2013-2015), Stevens Pass Free Skiing.