Spencer Nielson

Spencer Nielson Email and Phone Number

Business Owner @ Mountain Media
Spencer Nielson's Location
Provo, Utah, United States, United States
Spencer Nielson's Contact Details
About Spencer Nielson

Spencer Nielson is a Business Owner at Mountain Media. He possess expertise in team leadership, customer service, management, customer satisfaction, microsoft office and 39 more skills.

Spencer Nielson's Current Company Details
Mountain Media

Mountain Media

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Business Owner
Spencer Nielson Work Experience Details
  • Mountain Media
    Founder & Ceo
    Mountain Media 2015 - Present
    United States
    - Web Design, Digital Marketing. Videographer, Photographer- Build and maintain websites for clients. - Help design and customize websites for my clients.- Design banners, logos, as needed for clients.
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  • Utah Valley University
    Adjunct Professor - Digital Media
    Utah Valley University 2015 - 2019
    Orem, Utah Area
    - Currently teach Media Traffic & Analytics a Digital Marketing course. - Provides students access to all the leading and most effective traffic techniques, ranging from organic search traffic and all aspects of SEO, through paid traffic of all kinds, and on to free, direct traffic methods. Includes Web and Mobile traffic techniques and analytical tools. Covers all the concepts involved in these areas of traffic and analytics.- Students will have experience actually generating traffic to a real web page (and may even make money), and using analytical tools to evaluate their results- Conduct research, accumulate resources, ensuring material and structure is informative, relevant and to stay current with latest trends.- Topics included Websites, Emails, Search (Paid & SEO), Social Media, Analytics (including Google Analytics and Marketing Automation), Online Ads, Mobile Marketing, and Content Marketing.
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  • Dealersocket
    Director, Technical Support
    Dealersocket 2016 - 2018
    Provo, Utah Area
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  • Dealersocket
    Manager, Data Services
    Dealersocket 2015 - 2016
    Provo, Utah Area
    - Manage a team of Data Analyst I, Data Analyst II, and Senior Analysts- Create new and manage existing processes to make the department more efficient- Run SQL updates to fix data issues, Debug SQL Stored Procedures- Maintain integrations with various third party data vendors- Manage the support ticket queue and ensure that the team adheres to the agreed SLA- Responsible for training the team on new functionality, integrations or any other changes affecting their job duties
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  • Vivint
    Wireless Customer Care Manager
    Vivint 2013 - 2015
    Provo, Utah Area
    • Helped start the Wireless Call Floor, hired, trained, created policies and procedures,mapped out troubleshooting guides, implemented tools for the department.• Worked directly with stakeholders to implement system roll-outs and projects• Created dashboards, and custom reports for Vivint Wireless & Executives using SQLqueries including: customer experience, attrition, onboarding, CSAT, etc...
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  • Vivint
    Supervisor, Customer Care
    Vivint 2012 - 2013
    Provo, Utah Area
    • Managed a team of front line agents, responsible for responding to customers inquires• Responsible for developing and training agents, helping them reach their goals
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  • Nielson Woodworking Inc.
    Shop Foreman
    Nielson Woodworking Inc. 2009 - 2012
  • Nielson Woodworking Inc.
    Shop Foreman
    Nielson Woodworking Inc. 2002 - 2007
    Payson, Ut Area

Spencer Nielson Skills

Team Leadership Customer Service Management Customer Satisfaction Microsoft Office Project Management Digital Media Digital Marketing Troubleshooting Web Analytics Social Media Team Building Web Design Web Traffic User Experience Graphic Design Multimedia Seo Microsoft Excel Leadership Development Training Adobe Creative Suite Organic Search Paid Search Campaigns Html Sem Customer Experience Leadership Microsoft Sql Server Reporting And Analysis Analytics Teamwork Technical Support Business Intelligence Business Process Improvement Wordpress Design Employee Training Coaching Operations Management Business Analysis Wordpress Salesforce.com Saas Google Analytics

Spencer Nielson Education Details

Frequently Asked Questions about Spencer Nielson

What company does Spencer Nielson work for?

Spencer Nielson works for Mountain Media

What is Spencer Nielson's role at the current company?

Spencer Nielson's current role is Business Owner.

What is Spencer Nielson's email address?

Spencer Nielson's email address is sn****@****ket.com

What is Spencer Nielson's direct phone number?

Spencer Nielson's direct phone number is +180136*****

What schools did Spencer Nielson attend?

Spencer Nielson attended Utah Valley University.

What skills is Spencer Nielson known for?

Spencer Nielson has skills like Team Leadership, Customer Service, Management, Customer Satisfaction, Microsoft Office, Project Management, Digital Media, Digital Marketing, Troubleshooting, Web Analytics, Social Media, Team Building.

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