Spencer K. Email and Phone Number

- Developed specific details for each client’s websites/social media platforms.- Point person to assist all client’s business and personal acting as liaison regarding day-to-day matters.- Reconcile all client’s business and personal finances pertaining income, payroll, taxes, 401k, retirement, and in/outgoing invoices.- Created new checks and balances for underperforming previous accounting. T&D new routines to execute organization and longtermgrowth.- Developed while managing private accounts for VIP ex; – jewelry sales, bridal, repair, appraisals, and custom design.

- Created all legal documents pertaining to LLC, federal and state to ensure compliance.- Established QuickBooks to provide Balance Sheets, A/P, A/R, P&L to ensure double digit growth in profits.- Created marketing strategies for new and existing tenants with incentives to maximize capacity.- Outsourced bids from several general contractors as project manager to be in line with budget for each property.- Efficiently scheduled each contractor per their specialty to meet all deadlines to gain maximum profit in each division.- Enhance performance incentives due to projects completion early, created structure while delegating realistic timelines.- Remodeling tasks including carpentry, painting, plumbing, electrical and landscaping.

- Oversaw all operations of the retail business.- Grew net profit by 22% in 2016 from PY.- Implemented new policies and procedures including, time record software, employee incentives and semi-annual reviews.- In depth reviews of expenses, discovered commercial insurance was double insured for over 15 years.- Found alternative vendors to cut costs while keeping my high expectations of quality products and services ex; found a secondaryinsurance for postage only which cut costs on main insurance policy while receiving additional postage savings upwards of 39%.- Outsourced services that were becoming obsolete and retiring others that were negatively affecting net profit.- Ended all marketing campaigns to evaluate true impact and rebranded the business.- Converted from paper record keeping to POS which resulted in 40+ additional hours per week.- Found a business grant to cover the education of a new goldsmith and created an in-house repair shop that increased revenue andclient experience.- Transitioned all in-house financing to a private label credit card program to eliminate the collection risks and additional time andcost for collecting bad debts. I decreased A/R from $30k to $6k within 6 months.- Executed or coordinated all interior design and maintenance projects from product displays to remodeling.