Spencer Merlo Email & Phone Number

Palo Alto, California, United States

Palo Alto, California, United States

Mountain View, California, United States

Chicago, Il

Project manager that leads large client data model projects against multimillion-dollar contracts. I work in collaboration with on-shore and off-shore product engineering teams, business operations teams, and external clients to assess timelines, execute project steps, and deliver projects on time.• Provide guidance to on-shore and off-shore colleagues on tasks relating to client deliverables, as well as serving as a Subject Matter Expert in multiple areas• Create role-specific and informational Standard Operation Procedure guides that are shared and utilized among the company increasing adoption of new systems• Key player in facilitating the renewal of a $8 million client contract by leading client meetings and providing IRI best-in-class recommendations on how IRI’s services will deliver growth• Lead large-scale trainings throughout the year that involve over 100 people across multiple teams• Created multiple VBA Excel macros used by over 50 people to increase efficiency across the department• Received multiple “Make It Happen” awards for leading large-scale projects with a proven track record to deliver on time

Chicago, Illinois

Assisted in go-to-market strategies for potential new products, managed online marketing solutions including social media accounts and Amazon seller profile, and worked directly with the VP of Sales to create presentations and planograms. I also prepared for and attended trade shows such as CES.• Integrated consumer research into the product go-to market strategy such as trends reports and Google Surveys• Headed a full website redesign using Joomla to improve website UX and SEO that improved traffic to site by 300%

Santa Barbara, California Area

Worked closely with engineering teams to produce project bid proposals. Performed website, intranet, and social media updates to showcase new RFP wins and completion of projects.• Collected and analyzed city budget data to direct the company on target markets that would provide the biggest ROI• Composed and submitted technical RFP bids to win multimillion-dollar contracts in collaboration with the engineering teams

Santa Maria, Ca

• Added hundreds of products to external websites which provided the company anincrease in sales• Created and oversaw Google AdWords campaigns to increase brand recognition and drive product conversions

Santa Maria, Ca

• Redesigned website to be more user friendly in order to improve visitor conversionrates• Oversaw Google AdWords account and performed SEO optimization• Managed all day-to-day operations: manufacturer client relations, order processing, andcustomer service