Spencer Nauta Email & Phone Number

Plano, Texas, United States

- Managing day to day operations at a run specialty retail store exceeding $1M in revenue- Full cycle recruiting using iCIMS to maintain appropriate staffing levels- Strategizing with vendors and marketing team to organize and promote weekly social runs to drive customer traffic and increase brand awareness- Training staff on procedures to standardize and.

Richardson, Texas, United States

- Supervised and trained staff to create a standardized customer experience - Lead the store’s marketing efforts by attending races, expos, and weekly social runs - Contributed to the store’s social media page to promote new products and events- Developed relationships with vendors and brand tech representatives at marketing events- Assisted Human.

Richardson, Texas, United States

Richardson, Texas, United States

Trained clients 1-on-1 and in small group classes. Responsible for meeting monthly sales and retention goals.

Richardson, Texas, United States

Managed a team of 3 Personal Trainers, worked with the GM to meet assigned KPIs, and held monthly team trainings and individual performance meetings.

Garland, Texas, United States

Restarted the gym's personal training department after the COVID-19 closures. Responsible for bringing back former members, onboarding new clients, and recruiting new trainers.

Dallas-Fort Worth Metroplex

Along with training clients in person, I piloted a nationwide virtual training program to allow clients to work with their trainer 1-on-1 remotely.

Dallas/Fort Worth Area

- Handled high volume correspondence with members from corporate owned gyms- Developed, piloted, and launched 2 call center programs nationwide- Collaborated with team to create Standard Operating Procedures for new programs and hire employees to support call volume