Spencer Richards Email and Phone Number
Spencer Richards work email
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Spencer Richards personal email
My name is Spencer Richards and I help healthcare providers implement innovative changes to their practices. I’d like to share a bit about my passion for healthcare administration:Providing service to others in their times of need is the primary reason that I chose to pursue a career in healthcare. Having worked in the operating room for several years, I’ve seen (and experienced) firsthand some of the hardships that both patients and healthcare providers deal with. Solving the complex problems and variability that makes healthcare administration exciting is what gets me out of bed in the morning. My career ambition is to help deliver the best possible care at the lowest appropriate cost. To accomplish this goal, I have built expertise in Lean Six Sigma, operations management, financial management/budgeting, and data analysis. Among other topics, I find the application of artificial intelligence and machine learning to be especially interesting for healthcare. I currently work as a business consultant at Mayo Clinic, a position that I find exciting due to the opportunity to solve some of healthcare’s most challenging issues, while working with world-class care teams. Cross-functional team leadership is a role that I find fulfilling.Please feel free to send me a message at spencer.richards.mha@gmail.com, or send a message via LinkedIn. I am especially interested in assisting nonprofit organizations. If you’d like to connect, I always appreciate a brief message about yourself so we can get to know one another!
Mayo Clinic
View- Website:
- mayoclinic.org
- Employees:
- 10
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Senior Management ConsultantMayo Clinic Nov 2021 - PresentRochester, Minnesota, Us+ Created Mergers and Acquisitions (M&A) framework, incorporating end-to-end management techniques+ Developing futuristic inpatient care models through digital transformation -
Management ConsultantMayo Clinic Jun 2019 - Nov 2021Rochester, Minnesota, UsLed strategic consulting and process improvement efforts in a wide variety of areas and departments. Highlights include:+Completed 5 year strategic plan for Mayo Clinic Primary Care Service Line Facilities+Partnered with physicians and administrators to guide Mayo Clinic Health System Oncology strategy and process improvements; optimized disease group pathways for Breast, Lung, and Colorectal cancers among others+Decreased patient wait times by 20% across multiple ambulatory clinics by streamlining provider/nurse workflows+Executed gap analysis of Mayo Clinic's Quality Department Administration; providing strategic guidance for future improvement; created templates for optimal program management+Implemented successful pilots to improve nurse-provider communication, eliminating unnecessary messages and duplicate work+Partnered in new business development to expand existing service lines and provided consulting services to Radiology Artificial Intelligence Team -
Administrative FellowMayo Clinic Jun 2018 - Jun 2019Rochester, Minnesota, UsUses Lean Six Sigma, systems engineering, advanced analytics, and simulation modeling techniques to study and solve complex problems using a systematic approach.+Developed and implemented care model and workflows for new Same Day Clinic+Decreased Clostridium difficile (C Diff) Standardized Infection Ratios (SIR) by 51% across 8 hospitals+Oversaw capital purchase and implementation of UV light robotic cleaning regimen +Completed analysis of hospital ambulance transfers to identify best staffing to workload practices and optimize emergency department patient flow+Reduced newborn screen specimen collection errors by 90%+Created transition plans and new workflows/policies for sleep medicine department relocation -
Internal AuditorIntermountain Healthcare Jun 2017 - Apr 2018Murray , Ut, Us+Completed Intermountain Healthcare’s Continuous Improvement Leader Certification +Served on region continuous improvement team to share continuous improvement ideas among department liaisons+Incorporated Intermountain’s continuous improvement methodology to Internal Audit department+Interviewed executives and upper management to identify key risk areas as part of the audit planning process.+Planned and executed risk-based audits in Revenue Cycle, Finance, Accounting, Information Systems, and Operations. +Performed annual testing of Financial Reporting Controls (FRC). -
Continuous Improvement ConsultantIntermountain Healthcare Jun 2016 - Jun 2017Murray , Ut, Us+Served as Interim Medical Staff Office Credentialing Coordinator, overseeing the provider credentialing for over 50 physicians and mid-level providers.+Developed a robust compa ratio analysis for Human Resources department+Participated in logistical planning and project management as part of an electronic health record implementation.+Guided Department Managers and Directors through Intermountain’s Continuous Improvement process: first phase included implementing daily huddles and communication boards. +Alongside clinical and ancillary leadership, identified and tracked leading indicators of quality care.Under direction of Park City Hospital Administration, participated in several operational process improvement projects and worked with administration to ensure a successful rollout of iCentra, Intermountain’s Electronic Medical Record. -
Operating Room Unit AssistantIntermountain Healthcare May 2013 - Jun 2016Murray , Ut, Us+Practiced surgical and sterile techniques when assisting in several surgical specialties including Orthopedic Surgery, General Surgery, Urology, Plastic Surgery, Otolaryngology (ENT), and Obstetrics and Gynecology (OB GYN).+Assisted in preparing operating suites+Assisted in process improvement initiatives across surgical services. -
Healthcare Systems ConsultantUniversity Of Utah Health Apr 2013 - Sep 2014Salt Lake City, Utah, Us+Used on-site shadowing, literature review, data mining and patient satisfaction surveys to identify areas of improvement and ways to increase efficiency in several departments at the Huntsman Cancer Institute.+Developed several models/workflow improvements to increase patient satisfaction scores and streamline care delivery+Streamlined communication hand off process for physicians and nursesSpark Health Innovation Lab is part of a broad initiative to bring a human centered design approach to complex problems we face in our community. The focus of this lab is on the people who experience and deliver health care. The lab utilizes the talents and passions of professionals and students to design new solutions that make patient experience better.The unique blend of the Spark Lab enables us to provide valuable experience and expertise to students and health care professionals respectively. The leadership of the Lab empowers students to think big using our tested process. Students learn to apply our innovative methodology which focuses on striking a balance between cost, desirability and lasting solutions. The result is students who think differently and solutions that make patient experience better.
Spencer Richards Skills
Spencer Richards Education Details
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University Of Utah - David Eccles School Of BusinessMaster Of Business Administration (M.B.A.) -
University Of Utah - David Eccles School Of BusinessHealthcare Administration (Mha) -
University Of UtahAsian Studies/Korean Language And Culture
Frequently Asked Questions about Spencer Richards
What company does Spencer Richards work for?
Spencer Richards works for Mayo Clinic
What is Spencer Richards's role at the current company?
Spencer Richards's current role is Innovative Mayo Clinic Senior Management Consultant ★ Lean Six Sigma Black Belt ★ Strategy to Execution ★ Digital Transformation ★ Certified Healthcare Financial Professional.
What is Spencer Richards's email address?
Spencer Richards's email address is cl****@****ayo.edu
What schools did Spencer Richards attend?
Spencer Richards attended University Of Utah - David Eccles School Of Business, University Of Utah - David Eccles School Of Business, University Of Utah.
What skills is Spencer Richards known for?
Spencer Richards has skills like Leadership, Six Sigma, Team Building, Policies And Procedures, Public Speaking, Surgery, U.s. Health Insurance Portability And Accountability Act, Microsoft Powerpoint, Electronic Medical Record, Data Analysis, Customer Satisfaction, Data Analytics.
Who are Spencer Richards's colleagues?
Spencer Richards's colleagues are Jessica Oliver, Mark Korinek, Kaymi Lang, Bill Beaulieu, Tiffany Lotridge, Mba, Tracey Riess, Kari Fields.
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