Svetlana Peterson Email & Phone Number

- Review Provider request for relevant and complete supporting documentation (request additional per HP policies),- Utilizing clinical guideline to authorize services or procedures (oncology and cardiology),- Work close with Medical Reviewers/Clincal Specialist to facilitate positive outcomes for requests of services and procedures,- Support clinical.

Raleigh, North Carolina, United States

• Resource nurse on Surgical Short Stay Unit and Oncology Unit.
• Displayed effective communication skills in initiating and maintaining therapeutic relationships with patients/family.
• Worked collaboratively with an interdisciplinary team to provided patient-centered care for successful transition of care hospital to home.
• Assisted in wellness coaching of preventative health options to patients and families.
• Liaised between patients and physicians and other interdisciplinary teams to ensure patient comprehension of treatment plans.
• Supported patients emotionally through communication and care by being a trustworthy advocate.

• Conducted clinical chart reviews utilizing multiple EMR systems per client request.
• Worked with various insurance types Medicare, Medicaid and commercial plan patients.
• Performed Clinical Chart Abstractions, over reading, IRRs per client request.
• Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps. Works with clients to close care gaps.
• Maintain confidentiality of business and protected health information. Maintain confidentiality and adhere to HIPAA requirements.

United States

• Conducted clinical chart reviews utilizing multiple EMR systems per client request.
• Worked with various insurance types Medicare, Medicaid and commercial plan patients.
• Performed Clinical Chart Abstractions, over reading, IRRs per client request.
• Locate medical screening results/documentation to ensure quality measures are followed in the closure of gaps. Works with clients to close care gaps.
• Maintain confidentiality of business and protected health information. Maintain confidentiality and adhere to HIPAA requirements.

Cary, North Carolina Area

• Created and implemented a Success Vocabulary for all nursing staff to increase patient and family engagement and satisfaction. Promoted cultural sensitivity for our community diverse population for family and friends..
• EPIC superuser, Soft ID super user, PD resource, blood transfusion resource.
• Liaised between patients and physicians and other interdisciplinary teams to ensure patient comprehension of treatment plans.
• High level of personal accountability. Closely monitored acute conditions.
• Educated patients and family members on proper individualized care plan and discharge care.
• Promoted patient independence by implementing patient care goals in collaboration with patient and family.

Raleigh-Durham, North Carolina Area

• Successfully completed Medicine Unit New Grad Program.
• Promoted pharmacological and non-pharmacological management and treatment of various disorders and diseases.
• Assisted patients/family with active and potent counseling in health maintenance and disease management.
• Liaised between patients and physicians and other interdisciplinary teams to ensure patient comprehension of treatment plans.
• Educated patient/family on proper discharge care and highlighted the individualized care plan.
• Participated in a Work Life Committee for the Unit.

Bachelor Of Science In Nursing, Registered Nursing/Registered Nurse

Resuscitation Science

Cardiac Arrest, Hypothermia, and Resuscitation Science. Received a Statement of Accomplishment of an online course. This course is about.