Steve Evans's Location
Boston, Massachusetts, United States, United States
Steve Evans's Contact Details
Steve Evans work email
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Steve Evans phone numbers
About Steve Evans
As a seasoned technology leader with a focus on innovation and growth, I’m interested in blending business strategy with technology. With over two decades in Strategy, Operations, and Product Development, I have a proven track record of building customer-oriented teams and solutions for Fortune 200 companies.In my current role as Chief Technology Officer at Energy North, I drive digital transformation to ensure growth, stability, and security across all business units. Key achievements include developing Energy North's first multi-year technology roadmap, implementing advanced cybersecurity measures, and enhancing customer-facing technologies.Previously, as Vice President of Business Systems at Global Partners, I led the creation of application-focused teams, managed ERP system upgrades, and completed large-scale CRM implementations. A strategic mindset and intensive planning have consistently delivered value and innovation to my customers.With experience here and abroad, I bring a global perspective to my work which has spanned Sales, Marketing, Financial, IT, and Customer Service enablement, developing effective solutions and solving complex and ambiguous problems.
Steve Evans Work Experience Details
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Chief Technology OfficerHaffner'S EnergyBoston, Ma, Us -
Chief Technology OfficerEnergy North Group Sep 2021 - PresentLawrence, Massachusetts, UsAccountable for technology strategy, security, operations and projects across all Energy North business units, including Retail, Food Service, Car Wash, Heating, Wholesale Fuel, and Transportation.• Enhanced back-office capabilities over the past three years by implementing new applications for retail ERP, fuel pricing, truck dispatch, and office collaboration. Developed multi-year technology roadmaps, stabilized project portfolios and investments, and revitalized IT capabilities.• Prioritized cyber security by strengthening daily operations to ensure the corporation is protected and prepared for security events.• Focused on customer-facing technologies for Marketing, Loyalty, Food Service, and Car Wash to enhance customer engagement and satisfactionEnergy North Group is one of the largest wholesale distributors of fuel in the New England and Upstate New York areas. We operate 70+ gas stations, convenience stores, car washes and foodservice locations. Through our Hafner's brand we supply heating oil and propane to nearly 50,000 customers in Massachusetts, New Hampshire and Southern Maine. -
Vice President Business ApplicationsGlobal Partners Lp Sep 2020 - Sep 2021Waltham, Massachusetts, Us• Built a new B2B Application Organization and assumed end to end ownership of Retail, Retail Fuel and Wholesale Fuel ERP processes.• Completed simultaneous ERP System Upgrades – RightAngle & PDI Enterprise• Solutions of focus are PDI Enterprise, ION RightAngle, Kalibrate Fuel Pricing, B2B Customer and ecommerce portal, custom built Fuel Logistic & Optimization solutions -
Senior Director - Sales, Trading And Enterprise ApplicationsGlobal Partners Lp Jun 2014 - Sep 2020Waltham, Massachusetts, Us• Solutions of focus are PDI Enterprise, ION RightAngle, Kalibrate Fuel Pricing, B2B Customer and eComm portal, custom built Fuel Logistic & Optimization solutions• SugarCRM, BOX, Smartsheet, Cherwell ITSM, Oracle eBS, SAP BPC, Workday, Global Partners LP is a Fortune 200 midstream logistics and marketing company, a leader in transporting crude oil and related energy products via rail, to refiners and other customers on the East and West coasts. Global has access to one of the largest terminal networks in the Northeast and with a portfolio of approximately 1,000 retail locations in nine states, the Partnership is one of the largest independent owners, suppliers and operators of gasoline stations and convenience stores in the Northeast.
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Sr. It Manager – Strategic Vendor Management & ProcurementHuntsman Oct 2013 - Jun 2014The Woodlands, Tx, Us• A trusted strategic adviser designing, implementing and operating Huntsman’s Strategic Vendor Management Office. Accountable for HW, SW and Services Sourcing strategy, relationships, contract negotiation, administration and IT procurement services, including benchmarking, market research and IT trend consultation.• Lead a global team of located in the US, Netherlands, China and England -
Product & Delivery Manager – Corporate ApplicationsMarathon Oil Corporation Mar 2012 - Jul 2013Houston, Texas, Us• The “Face of IT” for services delivered to the Finance and Accounting community, focusing on client experience, application roadmaps, project identification and continuous improvement.• Provided “What’s Next” leadership through business understanding, client relationships and application knowledge resulting in client supported application and service roadmaps, including disaster recovery and business continuity planning. • Primary SOW and contract negotiator for Application outsourcing initiative• Delivered a portfolio of application development and maintenance projects triggered by a focus on business process improvement, knowledge of shifting client and regulatory requirements and application lifecycle status. • Challenged a global team of BA’s and Developers to deliver a top-tier user experience through refined service delivery and application development practices. Creating a culture of creativity and accountability -
Manager Of It Infrastructure Operations And Service ManagementMarathon Oil Corporation Jan 2009 - Mar 2012Houston, Texas, Us• Directed run the business operations and improvements across 3 global delivery centers for Infrastructure and Customer Support Services. Focused on tower specific effectiveness and cross-functional support.• Provided design expertise and delivery leadership to cross-functional Incident, Problem, Change Performance, Project Management programs; focused on end-to-end customer support, service restoration, root cause analysis, change impact analysis, system & service performance monitoring.• Provided program management and delivery leadership to System Monitoring and Automation tool programs. Focused on process automation and self-help.• Designed service and technology roadmaps for Monitoring and ITIL based Service Management services; inclusive of related ITSM, monitoring and automation tools.• SME and senior sponsor for multiple outsourcing initiatives. Including Infrastructure support and Data Center Services programs• Led operational Vendor Management program, including service scope, price, SLA development and negotiation.
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Service Delivery ManagerMarathon Petroleum Corporation Aug 2006 - Jan 2009Findlay, Ohio, Us• Front Line Leader accountable for operational excellence of Marathon’s Global Service Desk supporting 30,000 end-users.• Focused on service remediation for end-user support including Service Desk, desktop & network service• Designed, implemented & operated MRO’s ITIL based Change, Incident, Problem, Capacity and Performance Management Programs.• Responsible for lifecycle management of in-scope applications; Remedy, MRO Service Catalog and related integrations. • Business process design & automation utilizing Six Sigma methodology streamlined Marathon’s hire to retire processes. Including touch points with payroll, treasury and IT. Automated the process utilizing Marathon’s Service Catalog -
It Delivery ManagerSiemens It Solutions And Services Apr 2005 - Aug 2006Munich, De• Oversee all customer facing operations of the FMC Managed Service agreement. • Accountable for a portfolio of projects including VoIP implementation, BES deployment, Exchange and various Data Center related projects.• Expanded Siemens business with FMC, developed proposals and pricing for new projects and new services. Successfully delivery provided additional revenue opportunities.• Materially improved incident closure rates, audit success rates, efficiency of support processes through performance reviews, SOP creation and knowledge capture and transfer. -
Data Center ManagerThe Shaw Group (Acquired By Cb&I) Aug 1999 - Apr 2005Data Center Architect•Led the opening of data center in Mumbai, India and the design and implementation of the technical and business process supporting a follow-the-sun engineering program. The project was completed 4 weeks ahead of schedule allowing for an early start to Shaw’s first offshoring engineering program.•Led a datacenter upgrade in Houston. At completion, the project reduced the server footprint by 75%, thus reducing support, floor space and energy consumption costs. Led thru the requirements gathering, solution design, procurement and implementation phases of the project.IT Manager•Operationally and Financially responsible for the Gulf Coast Region and Shaw’s Consulting division. During this time I relocated to several east coast offices and worked in several field sites.•Integrated and streamlined three-business line IT departments into a single, proactive, business aligned regional support team. During this period my region experienced a 275% growth in our client population.•Recaptured 15% of annual budget though the remediation several contract and audit of IT expenses.•Technical & Project Manager for several business line and corporate IT projects all resulting in reduction of support costs, standardization of the technical environment and/or improved client experience. Systems Administrator•Level 3 server, storage, backup and desktop support for Shaw’s Boston, New York, New Jersey and Washington DC offices. Including all field operations for these business units.•Provided Level 3 support and administration for corporate Lotus Notes, MS Exchange and Active Directory services•Project Manager – Implementation of Enterprise Virus Scan solution; Software Delivery solution; Windows 2k & XP migrations; Office 2003 deployment.•Technical Project Manager –In-scope office relocations. Responsible for technical setup, logistics and post relocation support for multiple office moves.
Steve Evans Skills
It Service Management
Vendor Management
Itil
It Management
Service Delivery
Business Process
Outsourcing
Infrastructure
It Strategy
Data Center
Business Analysis
It Operations
Process Improvement
Enterprise Architecture
Business Process Improvement
Pmo
Change Management
Performance Management
Negotiation
Management
Integration
Enterprise Software
Strategic Planning
Leadership
Project Management
Customer Relationship Management
Strategy
Solution Architecture
Key Performance Indicators
Agile Project Management
Solution Selling
Internal Controls
Writing
Program Management
Contract Negotiation
Personnel Management
Product Development
Product Management
Written Communication
Planning Budgeting And Forecasting
Operating Budgets
Creative Problem Solving
Digital Strategy
Steve Evans Education Details
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Berklee College Of MusicMusic Business Management
Frequently Asked Questions about Steve Evans
What company does Steve Evans work for?
Steve Evans works for Haffner's Energy
What is Steve Evans's role at the current company?
Steve Evans's current role is Chief Technology Officer.
What is Steve Evans's email address?
Steve Evans's email address is sp****@****oil.com
What is Steve Evans's direct phone number?
Steve Evans's direct phone number is +178139*****
What schools did Steve Evans attend?
Steve Evans attended Berklee College Of Music.
What skills is Steve Evans known for?
Steve Evans has skills like It Service Management, Vendor Management, Itil, It Management, Service Delivery, Business Process, Outsourcing, Infrastructure, It Strategy, Data Center, Business Analysis, It Operations.
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