1. Solution Design: Lead the design and architecture of Intelligent Capture (IC) solutions tailored to client needs2. Client Consultation: Serve as a trusted advisor to clients, understanding their business objectives and challenges, and recommending IC strategies to optimize document processing and information management.3. Requirements Gathering: Collaborate with clients and stakeholders to gather and analyze business requirements for IC solutions, translating them into technical specifications and solution designs.4. Technical Implementation: Oversee the planning, implementation, configuration, development and support of the IC software, including OCR/ICR technologies, RestAPI, VB scritping, integrate with existing systems such as ECM platforms.5. Quality Assurance: Conduct thorough testing and validation of IC solutions to ensure accuracy, reliability, and compliance with industry standards and regulatory requirements.6. Project Management: Manage the full lifecycle of IC projects, including planning, scheduling, resource allocation, risk management, and client communication to ensure successful delivery within scope, time, and budget.7. Training and Knowledge Transfer: Provide training and knowledge transfer sessions to clients and end-users, empowering them to effectively use and maintain IC solutions.8. Continuous Improvement: Stay abreast of emerging technologies and best practices in IC and document management, proactively identifying opportunities for process optimization and innovation.9. Team Leadership and Mentoring: Mentor junior consultants and team members, sharing expertise, providing guidance, and fostering professional development to build a high-performing IC practice.10. Client Relationship Management: Cultivate strong relationships with clients, understanding their evolving needs, and identifying opportunities for upselling or expanding IC services to drive business growth and customer satisfaction.

1. Team Leadership: Lead and manage a team of software developers, providing guidance, and support to ensure high performance and productivity.2. Project Management: Oversee the planning, execution, and delivery of ECM development projects, ensuring they are completed on time, within budget, and according to specifications.3. Software Development: Collaborate with the team to design, develop, and maintain ECM software solutions, including document management systems, content repositories, workflow automation, and records management systems.4. Quality Assurance: Establish and enforce coding standards, quality assurance processes, and testing procedures to ensure the reliability, security, and performance of ECM software solutions.5. Cross-functional Collaboration: Work closely with other departments, such as IT, business operations, and compliance, to understand their requirements and integrate ECM solutions into their workflows effectively.6. Stakeholder Communication: Communicate regularly with stakeholders, including senior management, project sponsors, and end-users, to provide updates on project progress, address concerns, and solicit feedback.7. Risk Management: Identify potential risks and issues related to ECM software development projects and implement strategies to mitigate them effectively.8. Training and Development: Provide training and professional development opportunities for team members to enhance their skills and knowledge in ECM technologies and software development methodologies.9. Performance Evaluation: Conduct performance evaluations, goal setting, and career development discussions with team members to foster their growth and ensure alignment with organizational objectives.10. Budgeting and Resource Allocation: Work with senior management to develop budgets, allocate resources, and prioritize initiatives within the ECM team to maximize efficiency and achieve strategic goals.

~ Developing systems and applications as business requires~ Learn new programming languages~ Documentation (flow charts, manuals) of existing and new systems~ Infrastructure support for users, setting up new PC for users, upgrading OS, installing necessary software, troubleshooting user issues~ Proving training for existing and new systems

~ Completed End User Testing on a new system being implemented where the 'Test to break' approach was used and succeeded at providing detailed report of bugs to be fixed.~ Provided documentation (full and short manuals, flow charts)~ Provided training to lower, middle and senior management on new system. I was responcible for training administration (training register, addressing 'parked' questions on intranet, reporting training stats to steer comm members)~ Provided end user support for the system.