Spike Mclaughlin
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Spike Mclaughlin Email & Phone Number

2nd Line Technician and Exec Support at Genus PLC
Location: Southampton, England, United Kingdom 4 work roles 2 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Genus PLC
Role
2nd Line Technician and Exec Support
Location
Southampton, England, United Kingdom
Company size
1433 employees

Who is Spike Mclaughlin? Overview

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Quick answer

Spike Mclaughlin is listed as 2nd Line Technician and Exec Support at Genus PLC, a company with 1433 employees, based in Southampton, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Spike Mclaughlin.

Spike Mclaughlin previously worked as 2nd Line Technician / Exec Support at Genus Plc and Service Desk Technician at Southern Health Nhs Foundation Trust. Spike Mclaughlin holds A Level, Photography from Peter Symmonds College.

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Email format at Genus PLC

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Genus PLC

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Profile bio

About Spike Mclaughlin

Customer-Centric IT Professional with 5+ years of experience delivering high-quality solutions to end users & clients. Proven ability understanding clients needs and meeting tight deadlines. Strong work ethic and a passion for continuous learning & improvement.Adept at building and maintaining strong relationships with clients and colleagues at all levels, supporting C-suite executives and delivering exceptional customer service.Results-driven with a passion for solving customer problems with a hands on approach and exceeding expectations.

Current workplace

Spike Mclaughlin's current company

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Genus PLC
Genus Plc
2nd Line Technician and Exec Support
Southampton, GB
Website
genusplc.com
Employees
1433
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4 roles

Spike Mclaughlin work experience

A career timeline built from the work history available for this profile.

2Nd Line Technician And Exec Support

Genus Plc

Southampton, GB

2Nd Line Technician / Exec Support

Current
Genus Plc

Basingstoke, England, United Kingdom

  • Supporting over 3500 global employees & 5000 managed devices across various regions & sites. Resolving escalated end-user issues, finding and researching solutions to assist different business functions & implementing.
  • Application deployment, configuration & device profile design for Windows, Android & IOS via Microsoft Intune & Azure.
  • Configure, enrol & manage various devices using MDM solutions
  • Documenting installation & fixes in a straightforward, easy-to-follow manner.
  • Automating Processes via Powershell, Intune & Power Automate
  • Providing on-site & remote support including international travel across EMEA.
Dec 2021 - Present

Service Desk Technician

Southern Health Nhs Foundation Trust

Hedge End, England, United Kingdom

  • Delivering 1st & 2nd line support to circa 6500 staff in a clinical environment ensuring strict protocol and procedures were followed.
  • Providing effective advice, assurance, training, and support to users in standard desktop software and clinical systems.
  • Informing users of policies and procedures in use at both local and national levels, supporting all new initiatives and projects, and providing information and assurance to end users.
  • Providing and receiving technical information where communication barriers exist and conveying complex information in plain English.
Jun 2020 - Dec 2021

Service Desk Technician

Htec Ltd.

Eastleigh, England, United Kingdom

  • Htec served as an introduction to the field of IT, providing B2B solutions to fuel forecourt & convenience retailers. Responsibilities included;
  • 1st POC for forecourt owners & staff, providing technical & informational support on petrol station infrastructure
  • Identifying and remediating issues with equipment such as Pumps, ANPR, POS + Back-End, OTC payment & pin pads
  • Managing & resolving site-down scenarios where businesses were unable to trade due to technical issues. Scheduling & assisting internal or 3rd party engineer visits providing remote technical support when required.
  • Logging, managing & escalating tickets adhering to SLA’s.
Jun 2019 - Dec 2019
Team & coworkers

Colleagues at Genus PLC

Other employees you can reach at genusplc.com. View company contacts for 1433 employees →

BK Bhoj Kumar Bhoj Kumar Colleague at Genus PlcRaipur, Chhattisgarh, India, India View → CT Caden Tormey Caden Tormey Colleague at Genus PlcCambridge, Wisconsin, United States, United States View → JB Jenna Baker, Mba, Phr Jenna Baker, Mba, Phr Colleague at Genus PlcMiddleton Town, Wisconsin, United States, United States View → AB Alison Braid Alison Braid Colleague at Genus PlcGlasgow, Scotland, United Kingdom, United Kingdom View → CJ Chris Jarman Chris Jarman Colleague at Genus PlcGreater Cardiff Area, United Kingdom View → NW Neil Wharton Neil Wharton Colleague at Genus PlcLondon, England, United Kingdom, United Kingdom View → RR Richard Raine Richard Raine Colleague at Genus PlcStafford, England, United Kingdom, United Kingdom View → JA Jordi Atserias Hernaiz Jordi Atserias Hernaiz Colleague at Genus PlcGreater Barcelona Metropolitan Area, Spain View → SW Summer Wu Summer Wu Colleague at Genus PlcHongkou District, Shanghai, China, China View → HS Hollie Smith Hollie Smith Colleague at Genus PlcBarnoldswick, England, United Kingdom, United Kingdom View →
2 education records

Spike Mclaughlin education

A Level, Photography

Peter Symmonds College

Education record

Kings School Winchester
FAQ

Frequently asked questions about Spike Mclaughlin

Quick answers generated from the profile data available on this page.

What company does Spike Mclaughlin work for?

Spike Mclaughlin works for Genus PLC.

What is Spike Mclaughlin's role at Genus PLC?

Spike Mclaughlin is listed as 2nd Line Technician and Exec Support at Genus PLC.

Where is Spike Mclaughlin based?

Spike Mclaughlin is based in Southampton, England, United Kingdom while working with Genus PLC.

What companies has Spike Mclaughlin worked for?

Spike Mclaughlin has worked for Genus Plc, Southern Health Nhs Foundation Trust, and Htec Ltd..

Who are Spike Mclaughlin's colleagues at Genus PLC?

Spike Mclaughlin's colleagues at Genus PLC include Bhoj Kumar, Caden Tormey, Jenna Baker, Mba, Phr, Alison Braid, and Chris Jarman.

How can I contact Spike Mclaughlin?

You can use AeroLeads to view verified contact signals for Spike Mclaughlin at Genus PLC, including work email, phone, and LinkedIn data when available.

What schools did Spike Mclaughlin attend?

Spike Mclaughlin holds A Level, Photography from Peter Symmonds College.

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