Jack Spirakes, Mpa Email & Phone Number

Silver Spring, Md, Us

Washington, District Of Columbia, United States

Develop and execute strategic communication plans, projects, and initiatives that support the OCIO’s information management and technology goals. Advise leadership on communication strategies, ensuring consistent and effective messaging across internal and external audiences.Key Responsibilities:• Create and implement comprehensive communication plans to align with OCIO priorities.• Advise OCIO leadership on most effective communication approaches for internal and external audiences.• Maintain quality assurance for all communications, ensuring consistency and strategic alignment.• Manage and update internal- and external-facing websites, ensuring content is current, relevant, and Section 508-compliant.• Design and produce communication materials, including newsletters, reports, and digital content.• Apply graphic design and desktop publishing skills to enhance communication efforts and reach diverse audiences.Skills and Expertise:• Mastery of diverse writing styles.• Proficiency with graphic design software.• Ability to convey technical information clearly to various audiences.• Knowledge of communications-related government policies, procedures, and regulations.

Washington, Dc

Served as a senior-level community outreach and media relations specialist for the Washington Metropolitan Area District Office (WMADO) of the U.S. Small Business Administration (SBA). Produced materials to communicate technical information to diverse audiences, frequently negotiating edits with stakeholders. Launched and developed content for the SBA-Washington Metropolitan Area District Office Twitter (now X) account: @SBA_DCMetro. Wrote and designed compelling subject matter for GovDelivery listserv distribution service, publicizing SBA trainings, business development programs, and entrepreneurial excellence across the National Capital Region. Increased GovDelivery audience by 15,000+ subscribers. Served as office liaison to Bowie State University and SBA-funded entities, including DC SCORE Chapter and three Women’s Business Centers (WBCs). Conducted site visits, financial and programmatic reviews, and activities coordination as District Office Technical Representative (DOTR) to DC WBC, Maryland WBC, and WBC of Northern Virginia. Cultivated and managed strong working relationships with additional community-based organizations, including municipal economic development agencies and Veterans Business Outreach Centers to support veteran-owned small business trainings. Created PowerPoint slide decks to provide timely information to new hires and external audiences on SBA financial assistance programs, business counseling resources, commercial lending options, and federal certification programs to support minority-, veteran-, and women-owned companies in pursuing government contracting opportunities. Organized and produced high-profile virtual, in-person and hybrid special events, including National Small Business Week awards ceremonies and Small Business Saturday site visits. Annually identified, interviewed, and wrote local SBA success stories for agency-wide use. Produced and updated office materials, including boilerplates, fact sheets, and contact lists.

Washington, Dc

Supported compliance and administrative functions for the 8(a) Business Development Program, assessing program eligibility through business plan reviews and financial analyses.Achieved FAC-C Level I certification, completing 10 core courses and gaining relevant work experience.Collaborated as part of a 12-person team to provide comprehensive support to socially and economically disadvantaged entrepreneurs, helping them maximize their competitiveness in winning federal contracts.

Washington, Dc

Contributed to the development and implementation of agency-wide policies and programs for proper handling, storage, and disposition of federal records, including personally identifiable information (PII) and public forms.Assisted in achieving agency compliance with information and records management laws, such as the Federal Records Act, Freedom of Information Act (FOIA), Privacy Act, and Section 508 of the Rehabilitation Act.Conducted training activities to ensure compliant and comprehensive records, information, and forms management program.Interviewed staff and reviewed workflows to help draft and finalize records schedules for OPM's Office of the Director and Office of Communications.Co-created series of PowerPoint slide decks for new team member orientation.

Washington, Dc

Provided administrative support to the Branch Chief and delivered excellent customer service to walk-in clients of the Retirement Information Office.Efficiently assigned Congressional inquiries to staff for appropriate follow-ups and timely closures.

Washington, Dc

Examined medical and administrative evidence to process and adjudicate applications for federal disability retirement benefits, applying CSRS/FERS rules and regulations.Demonstrated comprehensive understanding of federal laws and program criteria, ensuring the integrity of eligibility decisions and related determinations.Analyzed complex situations and conflicting sets of facts to establish relevant findings.Effectively communicated with multiple stakeholders, including applicants, legal representatives, healthcare workers, and various OPM units and federal agencies, including supervisors and human resources staff.Improved accuracy and consistency of adjudications by revising paper-based listings of medical conditions/codes.Created a job aid in the form of a searchable PDF, reducing paper-based medical code search time for fellow examiners.Redesigned templates and forms to align with current procedures, resulting in paper-saving and improved processing efficiencies.

Omaha, Ne

Managed over 200 personal assistance providers contracted with the State of Nebraska to provide non-emergency, at-home care for Medicaid recipients.Conducted audits of individual pay rates and successfully corrected errors among 19% of assigned caseload.Performed criminal background checks and employed other screening methods to determine eligibility of potential and current providers.Renewed and terminated agreements, as appropriate and necessary.Conducted training sessions for new providers on program rules, regulations, and proper billing procedures.Identified evidence of potential Medicaid fraud, initiating subsequent investigations.

Master Of Public Administration (Mpa), Organizational Management, Data Analysis And Government Ethics

Graduation speaker and faculty award presenter.

Master Of Arts, Public Administration (Organizational Management, Data Analysis And Government Ethics)

Bachelor Of Arts, Comparative Religion

Activities and Societies: Student Senate and theater arts program.

Domestic Exchange Student: Coursework Included Mandarin Chinese, Philosophy And Theater

Activities and Societies: Cross-country team and theater arts program.