Spiro Theodoropoulos Email & Phone Number

Lombard, Illinois, United States

Glenview, Illinois

 Manages FOH and BOH, ensuring that all procedures and followed and enforced. Responsible in coaching team to meet and exceed projected sales as expected by shareholders• Achieved a team member retention rate higher than the company average for designated departments by continuously providing team members with verbal recognition, direction and support• Recruits new team members from within the community to staff the restaurant • Balances staffing levels and labor costs to achieve cost-effective plan• Screens, tests, and interviews applicants using selection tools to assess candidates’ qualification• Monitors jobs openings resulting from promotions, terminations, and reorganizations to prepare for internal or external search for replacements • Created efficient storage/ordering procedures for inventories, reducing labor by 15 hours weekly• Improved guest satisfaction in store level listening to comments, criticisms and feedback from guests, team members, and other managers to gain an understanding of areas of strength and opportunity to improve personal and restaurant performance • Monitors and coaches team members on performance compliance with procedures and workload• Trains and empowers team members to exercise good judgement to make good decisions regarding service, food quality and guest satisfaction• Creates and modifies the weekly work schedule to accommodate team members, volume or other emerging trends• Teaches, coaches, and documents team members who fail to meet standards to maintain a high quality workforce.

Deerfield, Il

Developed a systems-oriented office, allowing for ease of transition between high volume sales, work orders and completed work. • Generating policies, rules and regulations, ensuring they are followed• Managing clerical staff and delegating their work load• Developing office budgets and optimizing expenses wherever essential• Performs book keeping processes and creating a consistent filing system• Prepares detailed monthly reports • Helps increase yearly sales averages by 3.8%• Contributes to 30% of yearly sales of $1.89 million• Prepares detailed monthly reports • Has helped increase sales yearly an average of 3.8% • Reduced capital expenses by 8.9% over last 18 months through proactive hiring and training • Has contributed to 30% of yearly sales of $1.89 million in revenues

Chicago/Rosemont/

• Multi-unit manager of various concepts through two states.• Created period and quarterly projections• Oversaw all promotional and banquet events• Created marketing strategies for both store and mall locations for designated stores• Worked closely with vendors to maximize profitability through buying and marketing• Worked in conjunction with management staff overseeing multi-million a year in sales• Stayed at or below overall labor budget of 12% in all regions• Consistently maintained controllable income at 44% on a budget of 39%

Deerfield, Il

• Majority individual stockholder with 35% share stake• Managed and maintained leasing properties• Maintained 100% occupancy of all multi-tenant properties• Responsible for maintenance of property and support to tenants • Under supervision, valuation increased from $654k in 2011 to $1.25 mil in 2016• Directed the sale of the management company in 2016 for $1.6 million, $350k above appraised valuation

• Managed and maintain budgets, financial plans and financial records• Achieved cost reductions in food (15%), labor and inventory (12%)• Developed inventory control, and training programs and created startup procedures• Accountable for hiring, scheduling and training of new employees• Created new business through community and active public relations programs• Maintained relationships with vendors to increase revenues for both parties• Was responsible for all AR/AP with both vendors and guests• Recruited musical acts to enhance atmosphere, which increased traffic and revenue• Worked closely with the Illinois Gaming Board to implement a video gaming program, which increased monthly revenues by 60%

Bachelor'S Degree, Multi/Interdisciplinary Studies, 3.35

Associate Of Arts And Sciences (Aas), Criminal Justice And Corrections, 3.778

Activities and Societies: N/A N/A

Associate'S Degree, Human Resources Management And Services, 4.0