John R. Spitzer, Pmp Email & Phone Number

San Jose, Ca, Us

Stanford, Ca, Us

Santa Clara, California, Us

• Managed the implementation of an enterprise-wide ERP system integrating finance, sales and global operations. • Researched a broad range of ERP providers, identified core and future business capabilities, worked with stakeholders to narrow and select software, gained executive approval, and negotiated contract.• Improved operational efficiencies, scalability, and accuracy by aligning business procedures, reducing redundant processes, and streamlining methodologies.

Fremont, Ca, Us

• Executed an $18M program to improve availability and resiliency of 5 business services: Ordering, Software Download, Service Request, Service Ordering, and MyCisco........ Improved availability across all 5 business services to meet 99.9% availability objective........ Implemented a manageability tool to proactively monitor and address service performance........ Ensured program goals and status are communicated and aligned through roadmap management, weekly program status meetings, and coordination of Operating and Steering Committee meetings.

Houston, Texas, Us

Retained on Symantec account after Symantec outsourced to EDS/HP.• Managed a year plus, multi-track, $4.5M Business Intelligence program to eliminate systemic reporting bottlenecks and system outages. Transformed data infrastructures and software to support projected growth, emerging business initiatives, and mobile device (iPhone/iPad) rollout........ Reduced downtime and on-going operating costs and improved scalability by implementing a $1.1M open systems hardware upgrade........ Implemented software components adding new features to address new business initiatives and scalability projections. Improved data conversion and replication latency........ Evaluated and recommended path forward for mobile reporting applications........ Evaluated and purchased big data appliance, Teradata, to support data analytic requirements.• Enabled new enterprise in-product electronic licensing program by implementing a $2.2M hardware and software technology refresh to support projected order growth.• Improved employee expense reporting speed and accuracy....... Implemented Concur, a SaaS application, in 14 incremental countries........ Implemented global AMEX card services and ensured ACH & PCI compliance. • As part of eCommerce and Portal team, implemented quarterly enhancements to address on-going modifications for license management, eCommerce, and the My Symantec customer portal.

San Jose, California, Us

• Secured funding and performed on-going vendor management for a new eCommerce program....... Led a cross-functional team to define go-to-market strategy, business requirements, vendor selection, and budget estimates. Contributed to and participated in executive presentations. ....... Negotiated contracts of $8M for software and services. Provided budget oversight. • Improved reseller/customer experience and application supportability by implementing enterprise license platform enhancements and defect repair. • Implemented Sales and Service Compensation plans in Oracle Incentive Compensation (OIC).

San Jose, Ca, Us

• Streamlined operations by creating for the practice business governance, processes and tools to support full client deal lifecycle.• Developed and reviewed client bids, RFP responses and contracts, management of sales funnel. • Operational oversight of projects, including financial budgets and reporting, cost model and variance analysis, and presenting to senior management and owners.• Improved revenue projections, bid and staffing requirements on Oracle partnered projects by: ....... Managing the sales portfolio in collaboration with Oracle....... Providing pre-sales and post-sales support with clients....... Managing Oracle on Demand SaaS development projects.

Houston, Texas, Us

• Developed HP’s first strategic eCommerce capabilities that allowed HP to sell directly to its largest enterprise customers and become certified by B2B/Marketplaces........ Increased world-wide customer sales and reduced order fulfillment costs........ Improved the customer experience by streamlining the order process.• Increased SMB sales and partner engagement by developing HP’s first co-branded channel partner eCommerce storefront in the HP Business Store........ Increased incremental sales month over month generating $4M by the 4th month........ Defined program objectives, measures, requirements, and supporting processes with cross-functional organizations and channel partners.• Implemented a new electromagnetic and telecommunication certification process system. ....... Improved time-to-market and reduced supply chain costs by $8.9M annually ....... Accountable for a $3M vendor development budget. • Implemented global system to maintain chemical formulations and toxicology tests to automate creation of Material Safety Data Sheets........ Allowed for quicker product introductions and the reduction of regulatory fees• Remotely managed the architecting and installation of the computer and telecom infrastructure for a new HP R&D office, opened in conjunction with Flextronics, in Tebrau Malaysia.• Improved oversight of the transition to RoHS compliant parts by developing a system to allow for visibility into the bill of material to determine the impact on products and warranty due to failures.

Houston, Texas, Us

• Identified, procured, and provided consulting to field consultants on latest tools and methods for open client/server architectures and emerging technologies.• Streamlined delivery by co-developing the HP Consulting Rapid Application Development (RAD) lifecycle and training approximately 150 managers and consultants in 6 countries.• Participated in all phases of the SDLC for enterprise class financial and manufacturing products sold in 33 countries. Lead engineer, working with customers to define and prioritize requirements and led the development team for customer-funded specials.

Houston, Texas, Us

• Product management for financial product. Responsible for defining and prioritizing new features, competitive analysis/positioning, pricing and supporting sales activities.

· Principle analyst/developer of a turnkey medical system.· Supervised/trained 6 programmer/analysts in development of financial and medical turnkey systems. · As Staff Accountant for CPA firm, responsibilities included client accounting, financial audits, and taxes.