Stephen K. Email and Phone Number
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Results-driven Operations Executive with a passion for transforming businesses through lean principles, strategic program oversight, and crisis management. With a proven track record of orchestrating comprehensive operational transformations, I specialize in optimizing processes, reducing costs, and enhancing revenue streams. My expertise spans global operations, supply chain management, and service operations, driving efficiency and resilience in diverse industries.As a strategic leader, I've successfully navigated crises, implemented transformative changes, and negotiated impactful contracts. My commitment to operational excellence is reflected in a career marked by achievements such as an 80% reduction in recurring costs, capturing over $80 million in savings for key programs, and steering operations through challenging scenarios.CAREER HIGHLIGHTS:✓ Cost Efficiency: Reduced recurring costs by 80%, sustaining a 99.97% SLA through AI model improvements and BPO optimization - enabling a better customer experience with one-third of the workforce and improving gross margin by 20%.✓ Holistic Operational Transformation: Spearheaded a comprehensive transformation at United Technologies, capturing $2.3 million in annual savings. Applied lean manufacturing, Six Sigma, and strategic inventory management to optimize operations.✓ Global Impact and Cost Optimization: Led sourcing strategies for key programs, securing over $80 million in savings for the Comac 919 program in China. Successfully optimized costs for the A330neo program, resulting in $42 million in gross profit.✓ Crisis Management and Revenue Enhancement: Navigated a lockout scenario at Honeywell, ensuring 10 months of continuous operations, maintaining customer deliveries, and reducing past-due processing areas. Achieved a 53% backlog reduction, capturing an additional $22 million in revenue.EXECUTIVE STRENGTHS:Lean Manufacturing & Six Sigma Methodologies — Go-To-Market Strategy — Crisis Management — Operational Excellence — Negotiation — Global Program Oversight — Cultural Intelligence — Cross-functional Collaboration — Supply Chain Management — Services Operations — P&L — Budgeting — Financial Operations — Strategic Sourcing — Forecasting — Sales & Operations Planning — People Operations — Mentoring & Coaching
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Chief Operating Officer+Advitam 2024 - PresentNew York, Ny, Us -
Vice President Of OperationsSafelyyou 2022 - 2024San Francisco, Ca, UsOversaw and directed the strategic roadmap, operations, and sales inventory operations planning for SafelyYou, a market leader in AI fall detection for dementia and Alzheimer’s patients. Managed end-to-end supply chain operations, sales inventory planning, and financial processes, ensuring operational excellence and hardware fleet integrity. Led PMO, field operations, and vendor management for streamlined logistics, procurement, and warehousing. Spearheaded Salesforce development, customization, and field service. Managed all facets of business operations, from strategy to external vendor management and contract negotiations.Selected Achievements:✓ Transformed support operations by implementing Salesforce case management, migrating from Zendesk, and establishing a 24/7 offshore Technical Support team. Achieved a remarkable improvement in SLA from 65% to 99.8%, reduced costs by 24%, and slashed case resolution time by over 50%.✓ Established and implemented Sales, Inventory and Operations Planning (SIOP) processes, aligning executives and functional key accounts. Significantly reduced ARR forecast variances from over 50% to around 5%, leading to a 43% reduction in inventory and realization of $1.1 million in free cash flow through just-in-time inventory management.✓ Successfully negotiated contracts for state-of-the-art AI camera technology, paving the way for a 50% reduction in non-recurring costs upon production initiation. Achieved scalability by doubling vendor capacity and skillfully negotiating scaled rates, resulting in a 20% cost savings for the current business landscape. -
Vice President Of OperationsCare/Of 2019 - 2022Brooklyn, New York, UsOversaw end-to-end operations and strategy for Care/of's Direct-to-Consumer (DTC) business. Managed manufacturing, fulfillment, engineering, supply chain, quality, HR and operational excellence, leading a diverse team in optimizing the customer experience. Spearheaded transformative initiatives, including doubling revenue growth during COVID, executing an $8 million capital project, and pioneering innovative automated equipment design. Directed change management for improved operational efficiency, sustainability, and organizational resilience.Selected Achievements:✓ Spearheaded a transformative response during the COVID pandemic, resulting in doubled revenue growth, a 51% increase in Net Promoter Score (NPS), and a 50% boost in contribution margin. This initiative tripled capacity, improved quality yields by 37%, and enhanced on-time delivery by 27%.✓ Successfully directed an $8 million capital project, strategically steering brownfield and greenfield site expansions. The decision to retain over 90% of the workforce showcased financial acumen, emphasizing a strategic shift from site relocation to a $10 million investment in marketing over three years to fuel sustained growth.✓ Pioneered the design-to-full-rate production of innovative automated equipment, enhancing efficiency in fulfilling mixed SKU orders with personalized customization in a Good Manufacturing Practice (GMP) environment.✓ Led diverse change management initiatives, including computer vision/machine learning process monitoring, electronic batch records, sustainability and cost reduction, COVID and compensation policies, project governance, and capital management. These efforts collectively improved operational efficiency, sustainability practices, and organizational resilience. -
Senior Program Manager, Product OperationsApple 2017 - 2019Cupertino, California, UsPioneered the mass production launch of Apple's battery module machine learning image detection tool, mitigating concerns from the Samsung battery incidents. Led the rollout of the manufacturing execution system (MES), integrated iPhone fraud detection, and swiftly resolved NPI technical challenges in six months. Oversaw Industrial IoT implementation for predictive maintenance in iPhone housing machining and managed iPhone supply chain security, including vendor oversight and leading a data analytics team.Selected Highlights: ✓ Accelerated the integration of the MES technical stack in under six months, ensuring a seamless rollout and efficient introduction across over 140 vendor manufacturing sites.✓ Established a robust supply chain security framework, automating investigations and implementing vendor oversight processes to prevent fraud incidents and ensure product security. -
New Product Development, Senior Program ManagerHoneywell 2016 - 2017Charlotte, North Carolina, UsLed a three-person team in new product development and integration, contributing to a 13% improvement in platform cost on the Comac C919 program. Successfully drove sourcing and manufacturing strategies, capturing over $42 million in gross profit for the A330neo program. -
Plant ManagerHoneywell 2014 - 2016Charlotte, North Carolina, UsManaged a $250 million, three-shift operation with 200 employees, achieving a 53% reduction in past-due instances and capturing $22 million in revenue. Developed models for baselining production capacity, identifying outsourcing opportunities, and maturing site SIOP processes. -
Operations Leadership Program AssociateUnited Technologies 2012 - 2014Farmington, Ct, UsCompleted an accelerated program with three eight-month rotations, including roles as an Aircraft Manager for S-76D Completions and an Operations Transformation Lead for Air Management Systems Operations. Achieved notable success in reducing cycle time by 50% and implementing lean transformations, capturing $2.3 million in annual labor savings.The accelerated program is designed to develop a depth of knowledge and management experience across UTC’s worldwide businesses and functional disciplines through three eight-month rotations (two years) in various strategic operational roles.Sikorsky Global Helicopters, Coatesville, PAAircraft Manager (Rotation Three) – S-76D, CompletionsCreated and owned execution of project work plans and KPIs for engineering, operations and support groups to meet customer and internal delivery of search and rescue aircraft, utility aircraft, and entry into service (EIS) modifications.UTC Aerospace Systems, Windsor Locks, CTOperations Transformation Lead (Rotation Two) – Air Management Systems (AMS) OperationsLed lean transformation and continuous improvement initiatives, with primary responsibilities focusing on facilitating kaizen events, including 3P, value stream mapping, cell design, setup reduction, total productive maintenance, benchmarking, and 5S. Pratt & Whitney, East Hartford, CTBusiness Unit Manager (Rotation One), Surface Treat – Combustor, Augmentor, and Nozzle Module CenterManaged a four cell, three shift operation while maintaining production capability during capital restructuring – consolidation, transitioning out operations – and force reductions. -
Business Development Consultant, Mba InternChan Chao International Co., Ltd. May 2011 - Aug 2011Trade Show Exhibition Organizer, $100 million in annual revenue -
Tech Transfer And Commercialization ConsultantDingman Center For Entrepreneurship 2009 - 2010College Park, Maryland, UsCompetitive One-year MBA FellowshipDirected a six-person project team overseeing due diligence for market entry, financial projections, and technology exploration.• Captured seed fund investment from two investors for commercialization of a novel energy generator -
Warehouse OperationsMcmaster-Carr Supply Company 2008 - 2009Elmhurst, Illinois, UsManagement Development Program: Led a 45 member team for bin structure operations executing $400 million in annual sales. -
Peace Corps VolunteerPeace Corps 2005 - 2008Washington, District Of Columbia, UsTaught and managed classes of English as a Secondary Language and medical English to over 500 nurses and middle and high school students. Conducted training for provincial and medical college staff. Led community development projects in the areas of fundraising, infrastructure, and programs. -
Brake And Wheel Engineer, Co-OpMeggitt Plc 2002 - 2004Coventry, England, GbFull time engineer rotating among functional disciplines, including: Dynamics and Thermal Engineering, Antiskid Design; Product/Technical Support; Structures - Material Engineering; and Product Design.
Stephen K. Skills
Stephen K. Education Details
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University Of MarylandInternational Security And Economic Policy -
University Of Maryland - Robert H. Smith School Of BusinessManagement And Operations -
The University Of AkronMechanical Engineering
Frequently Asked Questions about Stephen K.
What company does Stephen K. work for?
Stephen K. works for +advitam
What is Stephen K.'s role at the current company?
Stephen K.'s current role is Chief Operating Officer | Driving Operational Excellence for Global Impact.
What is Stephen K.'s email address?
Stephen K.'s email address is ji****@****ail.com
What is Stephen K.'s direct phone number?
Stephen K.'s direct phone number is +130179*****
What schools did Stephen K. attend?
Stephen K. attended University Of Maryland, University Of Maryland - Robert H. Smith School Of Business, The University Of Akron.
What are some of Stephen K.'s interests?
Stephen K. has interest in Ethnic Food, Project Sustainability, Organizational Savvy, Classic Novels, Ken Blanchard Company Seminars, Interests, Conflict Resolution, Training, The Leadershape Institute, Photography.
What skills is Stephen K. known for?
Stephen K. has skills like Program Management, Leadership, Project Management, Management, Business Process Improvement, Data Analysis, Analysis, Process Improvement, Continuous Improvement, Cross Functional Team Leadership, Manufacturing, Training.
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