Susan Macintosh Email & Phone Number

Washington, Dc, Us

Cincinnati, Oh

Successfully delivered projects focused on business process transformation, source-to-pay optimization, transportation savings, and change management. As leader of SynFiny's Procure-to-Pay practice, I help clients to improve procurement strategies, risk management, operations assessment/design, and use of technology.

United States

Providing consulting services in procurement and supply chain improvement, based on 40 years of experience with global business services, beauty care, and health care/pharmaceutical businesses. Focused on helping clients develop practical solutions that improve organizations, work processes and business results.

Hunt Valley, Maryland

Designed and implemented procurement service for P&G's global equipment maintenance. Scope included equipment spares supply to P&G's 140 manufacturing sites across the globe. Responsible for aligning procurement targets and results with clients and stakeholders, globally standardizing best practice work processes, developing automation plans to improve speed and reduce costs without sacrificing quality and service levels, and improving the reliability and user experience of portal-based solutions.

Hunt Valley, Maryland

Led North American-based procurement personnel in Plant Expense Purchases and re-engineering the work for large, remotely staffed organization. Responsible for the procurement results for 35 P&G manufacturing plants across the US, Canada, and Puerto Rico.

Hunt Valley, Maryland

Developed North America sourcing strategy for Maintenance, Repair, and Operations (MRO) spend pool; consolidated staff and created regional sourcing roles by commodity.

Hunt Valley, Maryland

Executed two phases of project to transform North American procurement for plant purchases: 1) Led consolidation of plant purchases from 10 northeast US locations to a newly created Sourcing Center in Hunt Valley, Maryland; 2) Led project to relocate and transition Plant Purchases SAP transactional work from all five North American sourcing centers to P&G's service center in Costa Rica. Both phases of this challenging transformation were completed on time, within budget, and met all start-up criteria.

Hunt Valley, Maryland

Delivered savings and ensured compliance with financial controls for capital, plant, and administrative expense purchases for P&G's Cosmetics division; led start-up of SAP implementation (Purchases row).

Greenville, South Carolina

Led Quality Assurance for pharmaceutical manufacturing plant, including chemistry and microbiology labs, package and label control lab, batch release and documentation. Managed all site-related FDA interface, contributed to two New Drug Applications.

Greenville, South Carolina

Led processing operations for five drug products. Improved process reliabiliy and efficiency, led production start-up of new processes, ensured supply requirements were met across seven packaging operations at three plants with > 99% reliability.

Phoenix, Arizona

Held various roles in Plant Engineering and Packaging Operations. Led projects to increase packaging line capacity and reliability, managed production teams and organizational change from traditional to high-performing work system, improved plant process safety and environmental systems.

Master Of Science - Ms, Industrial And Management Systems Engineering

Bachelor Of Business Administration - Bba, Operations Management

Bachelor Of Science - Bs, Industrial Engineering