Email & Crm Project Manager
In my lead role, I naturally took on key project management responsibilities. I led the scoping, goal-setting, and briefing processes, ensuring each project had a clear direction and well-defined roles. I maintained close team alignment by delegating tasks effectively, breaking projects into manageable steps, and setting achievable milestones. I kept projects on track through mapping critical paths and constant communication, which included coordinating with clients to ensure deliverables met their expectations. Additionally, I managed both time and budget, identifying dependencies to streamline workflow.