S Prakrita R. Email & Phone Number

Norwich, Gb

London Area, United Kingdom

As a Sales Assistant at Flying Tiger Copenhagen, I provide exceptional customer service by engaging with customers and sharing product knowledge to enhance their shopping experience. I support the store’s sales goals through proactive selling and maintaining an inviting, well-stocked, and visually appealing store environment. My responsibilities include processing deliveries, pricing, and merchandising products, ensuring the store is always tidy and organised. I thrive in a fast-paced, team-oriented environment, where I contribute to achieving store objectives. I am flexible and adaptable, working various shifts, including weekends, to meet the dynamic needs of the business.

Norwich, England, United Kingdom

As a team leader and cashier at the SU Shop, I have gained valuable skills and knowledge. Building on my previous retail experience I have been able to:- Demonstrate my people skills as I had to communicate with a diverse set of customers and colleagues. I was able to ensure the customers leave with a satisfied experience to gain their loyalty towards the shop.- Improve my time management skills as I had to complete a checklist, by the end of my shifts, of daily tasks made by superiors for shop maintenance. These included stock and date checks, replenishing the supply of stocks and sorting warehouse deliveries. - Develop teamwork and leadership skills by working along other team leaders, effectively prioritising each task and delegating tasks to shop floor assistants to ensure all staff work effectively. - Prove my commitments and reliability by having 100% attendance and by taking on extra last-minute shifts during busy times.

Norwich, England, United Kingdom

• Represent a student body of over 2000 students. Build rapport with students whilst maintaining confidentiality. Organise by-monthly student staff liaison committee (SSLC) meetings. Overlook representatives of different PG and UG courses throughout the business school. Documenting crucial feedback from students and delivering it to board members. Attend confidential board meetings and raise important issues as a member of the Education Committee in the Student Union. Communicate with lecturers, module organisers and education director regarding timetable issues, events and overall student experience. Motivating and encouraging students to engage in university activities.

Norwich, England, United Kingdom

- Proficiently oversaw customer claims through various channels, including email, telephone, and web portals, with a primary focus on prioritising customer satisfaction and optimising business outcomes.-Collaborated with external partners such as Admiral, Allianz, Somerset Bridge, Lancaster Gate and other insurance service providers during non-standard business hours.-Demonstrated exceptional customer service by engaging with a diverse clientele and adeptly managing high-pressure situations, including interactions with distressed clients.-Efficiently coordinated vehicle dispatch to suitable body shops while ensuring timely communication of essential information to clients.-Methodically recorded incident particulars and coordinated the scheduling of recovery and repair services as needed. Additionally, provided concise summaries of each call log to promptly inform the insurer about the initiated claims.

United Kingdom

-Providing excellent customer service in a busy environment.-Assisting in the shop floor maintenance.-Working with the team, unloading and unpacking the deliveries.

London, United Kingdom

I have had 1-week work experience at the Lloyds Banking Group, London where I shadowed the professionals in the engineering department. I have experience working at departments such as the project management department, communications department, the branding, and marketing department, and the product design department. During my experience, I have talked to many of the team members and learned about the different roles in the banking industry and also experience workshops and strategies they have for team building and better communication within the employers.

Master Of Science - Ms, Psychology

Ba Business Management, Business, Management, Marketing, And Related Support Services, 2:1

Activities and Societies: Course Representative of the year 2021-22 Archery Club, Bengali Society, Business Society and Islamic Society

Summer Program, International Business And Marketing

A Levels, Economics, Business, Sociology, Aac

Igcse, Maths Economics Commerce Bengali English, Aaabc

Activities and Societies: Photography Club, Basketball Club, Art Club, Poetry Club