Simona Spreafico personal email
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I am an accomplished customer account manager with a positive track record of profitability. My professional career has matured within sales-driven environments where commercial tasks and PA activities have helped to improve my skills. Good language competence and updated knowledge of IT instruments fulfil my personal profile. KEY SKILLS AND COMPETENCIES• Time management • account management • communicating with high-end decision-makers. • Ability to follow up with clients in a timely professional manner. • interpersonal relationships.• Global market experience.• Good writing and speaking skills in both native and target languages ( English and German) KEY DUTIES• Working closely with the Sales Director to prospect, pitch & close new business. • Strong knowledge and understanding of a clients’ brand and products.• Dealing with correspondence and phone calls.• Involved in day to day client management.• Address client concerns and ensure the resolution of issues in a timely manner.• Managing diaries and organising meetings and appointments.
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Customer Support ExecutiveCardtronics UkHatfield, Gb -
Customer Support ExecutiveCardtronics Uk Nov 2019 - PresentHatfield, England, United KingdomGerman Helpdesk – Handling inbound customer queries via phone• Take ownership of requests following them to resolution while being proactive when dealing with customer issues• Address client concerns and ensure full resolution in a timely manner, escalating issues if needed• Teaming up with German and UK colleagues• Supplier / third-party management -
¬ Back Office AssistantBlend It Srl Jan 2017 - Jun 2018Milanoϖ Assisting and coordinating with sales team and marketing teamϖ Generating tailored offers for customers ϖ Keeping track of outstanding software licences managing renewals when needed -
¬ Freelance InterpreterFiera Milano Spa Sep 2014 - Apr 2016Mianoϖ Reception and assistance to local and foreign customers of different exhibitors, delivering language support in English and German -
Legal Back And Front Office OperatorStudio Legale Oct 2012 - Mar 2014Milanoϖ Front desk, switchboard, diary management.ϖ Responsible to manage the distribution and filing of correspondence – Accessing and archiving legal documents – Typing letters and legal acts – Delivery and collection of relevant papers at tribunal chancery – Keeping tracks of acts timetableϖ Debts collection
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Customer Care ManagerBrilliant Ag Apr 2012 - Sep 2012Milano, Italiaϖ Direct relationship with customers ϖ Directly linked to German main hub and to the Italian sales network ϖ Full orders management, from shipment to claims settlementϖ Debt collection Database updating. -
Assistant To The Commercial Manager - Key Account ManagerThyssenkrupp Jan 1989 - Nov 2011Milan , Italyϖ In charge for orders negotiations: sales and procurement ϖ Daily contact with Düsseldorf HQ and worldwide branches dealing with business opportunities and sharing insights into markets ϖ Orders management and claim settlementϖ Follow-up of dispatch and payments ϖ Support for budget planning ϖ Translation support to the Commercial Manager during business tripsϖ Agenda management (meetings, trips, reservations) -
Assistant To The Commercial ManagerCarint Srl Feb 1985 - Jan 1989Milan Area, Italyϖ Translation of operating instructions (Technical Manuals) ϖ Drawing up of technical documentationϖ Direct contact with international customers and sales agentsϖ After-Sales Serviceϖ General back-office activity including claims handling supported by the spare parts dept.ϖ Attending trade-fairs as commercial supportϖ Database updating ϖ Reporting
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Pa To The Technical ManagerMannesmann Italiana Spa Apr 1981 - Jan 1985ϖ All-day PA activityϖ Co-ordination of the technicians activity for Italian thermo power plants maintenance
Frequently Asked Questions about Simona Spreafico
What company does Simona Spreafico work for?
Simona Spreafico works for Cardtronics Uk
What is Simona Spreafico's role at the current company?
Simona Spreafico's current role is Customer Support Executive.
What is Simona Spreafico's email address?
Simona Spreafico's email address is sp****@****ail.com
Not the Simona Spreafico you were looking for?
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Simona Spreafico
Diploma Istituto Tecnico E Professionale Presso Kandinsky MilanoGreater Milan Metropolitan Area -
Simona Spreafico
Galbiate -
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