Simona Spreafico

Simona Spreafico Email and Phone Number

Customer Support Executive @ Cardtronics UK
Hatfield, GB
Simona Spreafico's Location
Hatfield, England, United Kingdom, United Kingdom
Simona Spreafico's Contact Details

Simona Spreafico personal email

About Simona Spreafico

I am an accomplished customer account manager with a positive track record of profitability. My professional career has matured within sales-driven environments where commercial tasks and PA activities have helped to improve my skills. Good language competence and updated knowledge of IT instruments fulfil my personal profile. KEY SKILLS AND COMPETENCIES• Time management • account management • communicating with high-end decision-makers. • Ability to follow up with clients in a timely professional manner. • interpersonal relationships.• Global market experience.• Good writing and speaking skills in both native and target languages ( English and German) KEY DUTIES• Working closely with the Sales Director to prospect, pitch & close new business. • Strong knowledge and understanding of a clients’ brand and products.• Dealing with correspondence and phone calls.• Involved in day to day client management.• Address client concerns and ensure the resolution of issues in a timely manner.• Managing diaries and organising meetings and appointments.

Simona Spreafico's Current Company Details
Cardtronics UK

Cardtronics Uk

View
Customer Support Executive
Hatfield, GB
Website:
cashzone.co.uk
Employees:
62
Simona Spreafico Work Experience Details
  • Cardtronics Uk
    Customer Support Executive
    Cardtronics Uk
    Hatfield, Gb
  • Cardtronics Uk
    Customer Support Executive
    Cardtronics Uk Nov 2019 - Present
    Hatfield, England, United Kingdom
    German Helpdesk – Handling inbound customer queries via phone• Take ownership of requests following them to resolution while being proactive when dealing with customer issues• Address client concerns and ensure full resolution in a timely manner, escalating issues if needed• Teaming up with German and UK colleagues• Supplier / third-party management
  • Blend It Srl
    ¬ Back Office Assistant
    Blend It Srl Jan 2017 - Jun 2018
    Milano
    ϖ Assisting and coordinating with sales team and marketing teamϖ Generating tailored offers for customers ϖ Keeping track of outstanding software licences managing renewals when needed
  • Fiera Milano Spa
    ¬ Freelance Interpreter
    Fiera Milano Spa Sep 2014 - Apr 2016
    Miano
    ϖ Reception and assistance to local and foreign customers of different exhibitors, delivering language support in English and German
  • Studio Legale
    Legal Back And Front Office Operator
    Studio Legale Oct 2012 - Mar 2014
    Milano
    ϖ Front desk, switchboard, diary management.ϖ Responsible to manage the distribution and filing of correspondence – Accessing and archiving legal documents – Typing letters and legal acts – Delivery and collection of relevant papers at tribunal chancery – Keeping tracks of acts timetableϖ Debts collection
  • Brilliant Ag
    Customer Care Manager
    Brilliant Ag Apr 2012 - Sep 2012
    Milano, Italia
    ϖ Direct relationship with customers ϖ Directly linked to German main hub and to the Italian sales network ϖ Full orders management, from shipment to claims settlementϖ Debt collection Database updating.
  • Thyssenkrupp
    Assistant To The Commercial Manager - Key Account Manager
    Thyssenkrupp Jan 1989 - Nov 2011
    Milan , Italy
    ϖ In charge for orders negotiations: sales and procurement ϖ Daily contact with Düsseldorf HQ and worldwide branches dealing with business opportunities and sharing insights into markets ϖ Orders management and claim settlementϖ Follow-up of dispatch and payments ϖ Support for budget planning ϖ Translation support to the Commercial Manager during business tripsϖ Agenda management (meetings, trips, reservations)
  • Carint Srl
    Assistant To The Commercial Manager
    Carint Srl Feb 1985 - Jan 1989
    Milan Area, Italy
    ϖ Translation of operating instructions (Technical Manuals) ϖ Drawing up of technical documentationϖ Direct contact with international customers and sales agentsϖ After-Sales Serviceϖ General back-office activity including claims handling supported by the spare parts dept.ϖ Attending trade-fairs as commercial supportϖ Database updating ϖ Reporting
  • Mannesmann Italiana Spa
    Pa To The Technical Manager
    Mannesmann Italiana Spa Apr 1981 - Jan 1985
    ϖ All-day PA activityϖ Co-ordination of the technicians activity for Italian thermo power plants maintenance

Frequently Asked Questions about Simona Spreafico

What company does Simona Spreafico work for?

Simona Spreafico works for Cardtronics Uk

What is Simona Spreafico's role at the current company?

Simona Spreafico's current role is Customer Support Executive.

What is Simona Spreafico's email address?

Simona Spreafico's email address is sp****@****ail.com

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