Simona Spreafico Email & Phone Number
Who is Simona Spreafico? Overview
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Simona Spreafico is listed as Customer Support Executive at Cardtronics UK, a with 62 employees, based in Hatfield, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Simona Spreafico.
Simona Spreafico previously worked as ¬ Back Office Assistant at Blend It Srl and ¬ Freelance interpreter at Fiera Milano Spa.
Email format at Cardtronics UK
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About Simona Spreafico
I am an accomplished customer account manager with a positive track record of profitability. My professional career has matured within sales-driven environments where commercial tasks and PA activities have helped to improve my skills. Good language competence and updated knowledge of IT instruments fulfil my personal profile. KEY SKILLS AND COMPETENCIES• Time management • account management • communicating with high-end decision-makers. • Ability to follow up with clients in a timely professional manner. • interpersonal relationships.• Global market experience.• Good writing and speaking skills in both native and target languages ( English and German) KEY DUTIES• Working closely with the Sales Director to prospect, pitch & close new business. • Strong knowledge and understanding of a clients’ brand and products.• Dealing with correspondence and phone calls.• Involved in day to day client management.• Address client concerns and ensure the resolution of issues in a timely manner.• Managing diaries and organising meetings and appointments.
Simona Spreafico's current company
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Simona Spreafico work experience
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Customer Support Executive
CurrentGerman Helpdesk – Handling inbound customer queries via phone• Take ownership of requests following them to resolution while being proactive when dealing with customer issues• Address client concerns and ensure full resolution in a timely manner, escalating issues if needed• Teaming up with German and UK colleagues• Supplier / third-party management
¬ Back Office Assistant
ϖ Assisting and coordinating with sales team and marketing teamϖ Generating tailored offers for customers ϖ Keeping track of outstanding software licences managing renewals when needed
¬ Freelance Interpreter
ϖ Reception and assistance to local and foreign customers of different exhibitors, delivering language support in English and German
Legal Back And Front Office Operator
ϖ Front desk, switchboard, diary management.ϖ Responsible to manage the distribution and filing of correspondence – Accessing and archiving legal documents – Typing letters and legal acts – Delivery and collection of relevant papers at tribunal chancery – Keeping tracks of acts timetableϖ Debts collection
Customer Care Manager
ϖ Direct relationship with customers ϖ Directly linked to German main hub and to the Italian sales network ϖ Full orders management, from shipment to claims settlementϖ Debt collection Database updating.
Assistant To The Commercial Manager - Key Account Manager
ϖ In charge for orders negotiations: sales and procurement ϖ Daily contact with Düsseldorf HQ and worldwide branches dealing with business opportunities and sharing insights into markets ϖ Orders management and claim settlementϖ Follow-up of dispatch and payments ϖ Support for budget planning ϖ Translation support to the Commercial Manager during business tripsϖ Agenda management (meetings, trips, reservations)
Assistant To The Commercial Manager
ϖ Translation of operating instructions (Technical Manuals) ϖ Drawing up of technical documentationϖ Direct contact with international customers and sales agentsϖ After-Sales Serviceϖ General back-office activity including claims handling supported by the spare parts dept.ϖ Attending trade-fairs as commercial supportϖ Database updating ϖ Reporting
Pa To The Technical Manager
ϖ All-day PA activityϖ Co-ordination of the technicians activity for Italian thermo power plants maintenance
Frequently asked questions about Simona Spreafico
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What company does Simona Spreafico work for?
Simona Spreafico works for Cardtronics UK.
What is Simona Spreafico's role at Cardtronics UK?
Simona Spreafico is listed as Customer Support Executive at Cardtronics UK.
Where is Simona Spreafico based?
Simona Spreafico is based in Hatfield, England, United Kingdom while working with Cardtronics UK.
What companies has Simona Spreafico worked for?
Simona Spreafico has worked for Cardtronics Uk, Blend It Srl, Fiera Milano Spa, Studio Legale, and Brilliant Ag.
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