Olivia Duncton Email and Phone Number
I believe that you can have it all… But only with a little help. That’s where I come in! With a natural aptitude for operational and administrative tasks that allow me to calmly and efficiently tackle your to do list, I can save you time, increase your productivity and enhance your work/life balance. I have exceptional organisational skills that enable me to capably attend to your calendar, your inbox, your clients or your travel arrangements. In fact, you can safely delegate to me any number of the tasks you face on a daily, weekly or monthly basis in both your personal and professional life. I relish the feeling of satisfaction that comes from getting things done. I have over 20 years of experience in business management roles, including; Executive PA in the City of London, HR recruiting Oxbridge for Management Consultant positions, and most recently Head of Operations for Sofas and Stuff. Past roles have furnished me with the ability to develop operational systems that increase efficiency, and ultimately profits, and this experience is now used for the benefit of my clients and their businesses.Strengths and Traits that help me do my job and help you with yours: Organising (you probably worked that out already), business management, systems development, diplomacy, tact, confidentiality and loyalty.Because I work virtually I can help you wherever you are in the world! So, if you are looking for more time to do the things you love, or somebody to help you run your business, or your life, more efficiently, do get in touch.Mobile: +44 (0)7713 148924Email: Livvy@springva.co.ukFor general tips and advice to help you save time and get the work/life balance you deserve visit my blog springva.co.uk/blog or find me on Facebook @springva.co.uk
Spring Assistant Services Ltd
View- Website:
- springva.co.uk
- Employees:
- 2
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Virtual AssistantSpring Assistant Services Ltd Nov 2016 - PresentBury, West SussexNot enough hours in the day? Overwhelming to do list? Admin tasks building up? We can help.Spring Assistant Services can assist all sizes of business with general admin, managing projects, lifestyle management tasks and more. Whether you need a small task such as an inbox clear out, regular help with meeting minutes and diary management, or a larger project such as report writing, project management and Powerpoint presentations, you can delegate to us.
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Head Of Operations And Office ManagerSofas And Stuff Oct 2009 - PresentFittleworth, West SussexFounder member of a Furniture Company called Sofas & Stuff, which launched in October 2009. On joining as a Sales Consultant it was clear to me that the business needed a solid administrative setup. As well as sales I took on the challenge of building the administrative side of the business and as this was a completely new industry for me it was a big challenge. There were no systems in place to manage orders or to monitor the backend of the business; everything was very manual. So I set off to design a system alongside the Directors of the company. This system evolved over time to manage 12 showrooms across the country and around 100-200 orders per day. With my passion pointing heavily towards operations and administration, I moved away from sales to purely focus on the operational side of the business, expansion was key and a fully functioning back office was required. I put a recruitment and operational plan in action, which was a great success. I ended up with a great team of people running a smooth operation. This enabled me to focus on managing and keeping the cogs of the business turning. -
Marketing & PrBellmans Auctioneers Dec 2018 - Mar 2020West Sussex, United Kingdom, United Kingdom -
Administrative AssistantBellmans Auctioneers Jul 2007 - Oct 2009West Sussex, United KingdomWith a passion for organisation and administration this role was very appealing. Key to the job was speed, accuracy and focus especially during a sale when dealing with up to 200 customers per day.Roles consisted of:• Organising appointments for probate valuations• Dealing with customers on a daily basis on the phone or at reception• Working closely with valuers, the Managing Director and all our customers. • Cataloguing/ illustrating items in the sales of which there were approx 1800/2000 lots per month.• Planning and designing a system for unsold lots from another auction house.• Liaising with clients from all different backgrounds, including international clients• Pulling together complicated paperwork, • Adding all clients’ details on the system• Keeping up with deadlinesAchievement - I was involved in pulling the Christies system together and can gladly say it was a huge success
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PartnerKids Therapy, Ltd. Oct 2006 - Jul 2007Petworth, West SussexI had a passion to own my own business and loved retail. I decided to open a Children’s clothes shop where there were a variety of gorgeous clothes at the fingertips of all parents! My inspiration was my baby boy; I wanted to dress him beautifully and it came to light that many others loved to dress their children in sumptuous clothing too! -
Career BreakMum Apr 2004 - Oct 2006Petworth, West SussexTime to raise a little boy!!!
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Pa/Office ManagerMackenzie Chartered Accountants Apr 2003 - Apr 2004Godalming, Surrey
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Executive Assistant To Head Of E-Commerce And Project Manger Of E-Commerce IntegrationsRoyal Bank Of Scotland Oct 2000 - Feb 2003London, United KingdomFollowing my previous experience in administration, I was enticed by this high-pressured job as Executive Assistant to the Head of E-Commerce. My role consisted of:• I was solely responsible for the management of over 100 emails per day• Responsible for dealing with all actions wherever possible, liaising with direct reports for answers. • Daily management of the diary and also the diary for the team • First point of contact for all meetings and telephone enquiries from all internal and external customers• Minute taking for all meetings • Looking after all management information across the board• Working closely with a team of 10 and keeping on top of all issues• High-level project planning, communicating all deadlines and making sure milestones did not slip.I was showing interest in the programming side of the company so I was given the opportunity to move to that department and I became a Programme Office Consultant . My roles consisted of:• Liaising with Project Managers and Team Leaders to write up all weekly and monthly project Reports. • Controlling all the resource counts. • Pulling together Higher Level plans for the 200l Budgeting
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Recruitment Consultant/Marketing Co-OrdinatorJoyce Guiness Jul 2000 - May 2001London, United KingdomMy role was split which made the job very interesting and it was a great learning experience.• 70% recruitment• 30% marketing• I was responsible for meeting, interviewing, and assessing candidates• Liaising and communicating with clients on a daily basis (using my people skills to differentiate between one person to another)• Writing up interview notes• Responsible for updating the database and registering every candidate• Cold calling old and new clients• Gaining client loyalty• Responsible for coming up with marketing and advertising ideas• Liaising with Universities for promotional ideas and designing flyers for ski seasons -
Co-FounderMaxgratis.Com Aug 1999 - Jul 2000London, United KingdomCo-Founder of an online Direct Marketing company. Responsibilities involved:• Designing the User Interface and Liaising with agencies to produce our back end system. • I had extensive experience of organising focus groups, which involved conducting usability testing as well as analysing the data. These allowed us to re-design certain areas of the site, which led us to a method of pitching to potential clients• Attended a considerable amount of conferences in order to discuss the concept and find possible potential future clients.Once all the groundwork was in place we went on to sell the business
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Junior Secretary To Human Resources AssistantThe Kalchas Group Mar 1996 - Aug 1999London, United KingdomI had a huge passion for starting work having finished college. I was very lucky to have been offered the role of Junior Secretary on the spot when I approached this company.I was promoted after a year from Junior Secretary to Graduate and MBA Recruitment. I was in direct control for the Recruitment of up to twenty staff each year with the Human Resources manager:• Involving arranging open and closed presentation dates• Associated advertising and travel arrangements for both the recruiting team and candidates• Responsible for running the interview and ‘sell’ days• Liaising with candidates, assigning mentors and ensuring consultants meet their commitments to interviews and presentations at all times• Ensuring the smooth co-ordination of all 6 monthly in-house training and induction programmes across two international offices• Co-ordination with the consultants for writing training material and teaching, as well as organising conference venues• Solely, responsible for administrating all biannual review programmes for all staff• Collating and distributing confidential review packs to the relevant consensus reviewers• Co-ordinated the final Consensus Review meetings for, Principals and Vice Presidents in London and New York• Sole organiser of summer and Christmas parties for current staff and alumni• Responsible for the filing of confidential personnel information.
Olivia Duncton Skills
Olivia Duncton Education Details
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Guildford Secretarial SchoolPitmans -
Eastbourne College Of Food And FashionNvq
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North Foreland LodgeGcse
Frequently Asked Questions about Olivia Duncton
What company does Olivia Duncton work for?
Olivia Duncton works for Spring Assistant Services Ltd
What is Olivia Duncton's role at the current company?
Olivia Duncton's current role is Virtual Assistant. Efficiently proficient at helping busy professionals save time, increase productivity & enjoy life..
What schools did Olivia Duncton attend?
Olivia Duncton attended Guildford Secretarial School, Eastbourne College Of Food And Fashion, North Foreland Lodge.
What skills is Olivia Duncton known for?
Olivia Duncton has skills like Customer Service, Team Management, Virtual Assistant, Operational Planning, Office Administration, Project Management, Team Leadership, Executive Administrative Assistance, Business Analysis, Reporting And Analysis, Retail Sales, Executive Office Administration.
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