Spring Briggs Email & Phone Number

Rock Island, Illinois

Regulatory exams completed:Series 6Series 26Series 63Weighing complex financial information while maintaining regulatory compliance and factoring in the human component is a daily activity.Inbound call center, processing unit, and principaling department all wrapped up into one.

Rock Island, Illinois

Inbound call center position in which a large variety of product knowledge must be utilized.Underwriting Help DeskMember Web Help DeskTax Help Desk

Davenport, Iowa

• Providing excellent customer service is a top priority at Lowes. • Utilizing power equipment to retrieve customer merchandise and stock items.• Working as a part of a team to ensure that our customers have the best shopping experience possible.• Coordinating with our team to ensure that our shelves are well stocked and presentable.• Responsible for maintaining the cleanliness of the department.• Reorganization and resetting of departmental merchandise.• Assembly and display of products.• Maintaining safety standards.• To keep updated on product knowledge within my department and continue efforts to update my product familiarity and locations throughout the store.

Intouch Adult Day Services, Moline, Il

Non-profitPrimary Duties: • Identify needs of individual participants and develop new programs that meet those needs.• Monitor success of programs through ongoing evaluation.• Orientation of new clients to the center and facilitate assimilation into programs and activities. • Monitor those with mental health needs to assure their needs are being met at the center.• Maintain good communication and coordination with other site staff.• Maintain good working relationship with Community Care Provider and other community agencies.• Activities planning and execution.• Front desk and reception duties as needed.• Vehicle mileage and maintenance files.• Asset disposition.• Charting and personal needs care for the participants.Additional Functions:• Assist with program planning and implementation.• Commit to and actively participate in continuous quality improvement processes.• Responsible for dispensing and compiling outcome measurement data.• Perform other related tasks as necessary or as assigned.I essentially get to have fun with a lot of very special people all day long! Yay!

Camanche, Iowa

Creation and editing of the company promotional brochure for distribution on Microsoft Office Publisher.Facilitated the distribution of the company promotional brochure to area residences and businesses.Prioritized the distribution areas.Organized the distributions routes.Supervised one additional employee.

Coordination of incoming calls on the university's multi-line switchboard.Distributed incoming mail and parcels for more than 1,600 faculty, staff, and students.Processed outgoing mail and parcels for the campus mailroom.Addressed customer questions and concerns about postage, mailroom functions, and building events.Instructed new students on mailroom procedure.

Provided one-on-one tutoring for both native English and English as a Second Language students.Educated and provided assistance to students in the areas of essay formulation, evaluation, editing, and revisions.Explained correct grammar usage and articulated correct pronunciation when necessary.Assisted 10-30 students per week.

Bettendorf, Ia

• Provided first point of contact to current and former students who were in need of on or off campus job placement services.• Organized and posted current job openings at various on campus locations.• Participated in special projects as assigned, such as job fairs.• Prioritized general clerical duties as necessary. These included, but were not limited to: scheduling, filing, posting job openings.

Masters Of Organizational Leadership, Organizational Leadership

Bachelor Of Arts, Sociology Major, Psychology Minor

Activities and Societies: Total Cumulative GPA: 3.840/4.000 scale Honors: Magna Cum Laude 2012 Sociology Student of the Year Award Dean's.

Associate Of Arts, General Studies

Activities and Societies: Institutional GPA: 3.947/4.000 scale Honors: Phi Theta Kappa member – Beta Zeta Epsilon chapter President's List.

Ged, Ged In 1998 From The Eicc Career Assistance Center