Spring Loken Email & Phone Number

United States

North Carolina, United States

Willmar, Minnesota, United States

Responsible for all account receivable/payable; usage of time keeping program, advertising software, housing requirements for Title 42; Yardi, CRM, Elevate, etc; team of 5, 1 Asst Manager, 1 Leasing Agent, 2 Maintenance staff.

Plymouth, Minnesota, United States

Matthew'S,

Nc

Team Lead - Senior Lead Merchandiser

Beulaville, Nc

Supervisor: Steve Rhodes  Provides a seamless interface into client’s real estate operations through responsiveness to service requests, renovations, contracted labor, grounds maintenance, and all other issues that arise on a daily basis. Ensures site is operated and maintained in compliance with state and local requirements. Maintains open lines of communication, promptly reports any client impacting issues and serves as liason between tenant and owner. Supports and maintains account and functional goals by being vigilant to the needs and requests of the tenants against the requirements set by owner. Provides vender support to assist with work order management and invoicing issues to assure timely payment of invoices, access and quality of performance.  Performs additional job duties as required to support management, i.e. payments, collections, notices, evictions, civil judgements and background checks; as well as Leases and Pre-acceptance Applications.

El Paso Area, Texas

Supervisor: Juan Salas Ensure high level customer service on an individual basis as well as on a peer level basis by regular and effective communication on performance, goals and customer by creating an environment which enables and empowers all team members to solve customer problems and to deliver on the brand promise.  Provides regular supervision and mentorship in fast-paced, structured call center-like atmosphere.  Observes performance and facilitates daily coaching through one on one sessions as well as through email communication via intranet.  Observes, analyzes and articulates specific performance standards (i.e. AHT, Quality, Resource usage, System assistance). Diffuses escalated customer interactions with support as well as taking ownership of the interaction via a supervisory position or a call center agent. Work at home for Alorica Call Center, in conjunction with AT&T International Services; International Calling/Data/Text Plans/Features information; adjustments to Client accounts by adding/removing discounted country coverage usage with Plans/Features; educating international services, coverage areas, fees, charges while out of Country; Policy Procedure/Discretionary Account Adjustments up to $500.00 per day credit limit; international rate/usage solutions per international charges/access; international travel and countries included in certain service coverage areas as well as discount country usage in coverage areas; international resets on devices for troubleshooting international services, coverage, towers, and signals for Client devices and services.

Cherry Point Mcas, Havelock, Nc

Dept of Navy - Federal Employee; GS-0950-07 - FRC-EAST Legal Counsels Group 11.0 Assisted in the performance of essential office functions such as faxing, multi-lined phones, Federal Express, also including all in/out going inner office, inner department mail. Performed various legal specialist duties in connection with functions such as hearings, appeals, litigation or advisory services. Performed research and writings, as well as oral presentations of analysis concerning the legal impact of legislative developments, administrative and judicial decisions, opinions, determinations andrulings. I was also tasked with initial conduction of research for the preparation of legal issues, hypothesis as to avenues of legitimacy, the expression of unofficial and always supervised legal thought pattern, as well as self initiated personal research for the performance and application of substantive legal analysis and other similar legal support functions. Assigned to the Office of Government Ethics and performed Confidential Standard OGE Form 450's for potential ethical purchase/ownership of stocks, etc., compared to position held within the Federal Government. Also performed minimal Freedom of Information Act (FOIA) paperwork such as tracking arrival, pertinent information, and departure of work product to out-take the task. Initially interviewed and aided in statement formation of witnesses and involved individuals in any and all legally binding suspected infractions of the Navy Air Speed Regulations, the Executive Officers Orders, the United States Code, etc.

Prepared adjustment summaries and provided audit trails to support action. Resolved discrepancies through analysis of transaction ledgers, systems, supply, transportation, and shipping/receiving documents undergoing various stages of processing with an applicable/practical knowledge of warehouse layouts, conditions, and procedures.

United States

Logistics

Associate Of Arts And Sciences - Aas, Legal Assistant/Paralegal, 3.8

Activities and Societies: NDBA Member

Associate Of Arts And Sciences (Aas), Political Science And Government, 3.8

University of North Dakota, Lake Region, Devils Lake, North Dakota; Associate in ParaLegal Studies/Certification of Legal Assistant, 2.

Associate Of Arts (Aa), Political Science And Government, 3.8

University of North Dakota, Lake Region, Devils Lake, North Dakota; Associate in Liberal Arts; 3.8 out of 4 Point GPA; 64 Semester Hours

High School Diploma, General Studies