Provide research and process adjustments.Research account processing related issues, find resolution, and process adjustments both non-financial and financial.Process adjustments such as ACH loan repayment rejects, QDROs, rehires, tax withholding corrections, etc. Provide correspondence to employers and participants as needed.

 Process, update, and post payroll files using PAS Application Process necessary adjustments to payroll files using PAS and OmniPlus Applications Produce quarterly bills and process billing corrections Post roster terminations using OMNIPlus and PAS applications, and AG software Process and post rehires using OMNIPlus and PAS applications and AG software Post loan payments and payoffs using OMNIPlus and PAS applications Correspond both verbally and in writing with plan administrators regarding payroll, billing, rehire, and roster termination discrepancies Assist with and complete job related projects and testing as assigned

 Download, process, and file payroll files Process Power Image documents Other job related duties as assigned

 Post year end Discretionary Match and Profit Sharing contributions using OMNIPlus Post participant Rollovers using OMNIPlus  Process and post Commonly Controlled Transfers and Plan To Plan Transfers Post Qualified Domestic Relations Order Splits using OMNIPlus Assist with document gathering for audits Document management and control  Process Plan Terminations  All other tasks listed in previous position

 Customer service, handle customer payment inquiries Work with merchants to verify payment information Payment research for customers who pay through online bill-pay services and reissue payments

 Customer service, taking care of customers’ banking needs  Helping other employees when necessary Answering phones  Balance multiple cash drawers (bank vault and ATM) as well as balancing the branch Fixing any branch balancing problems Ordering cash shipment and supplies

 Assisting customers in finding merchandise  Helping in the fitting room when needed  Cleaning the floors and organizing floor displays

 Customer service, take care of customers’ banking needs including by phone Balance multiple cash drawers (bank vault and ATM) as well as balancing the branch Process loan payments and file loan information

 Customer service  Cash check and process Western Union transactions Prepare company bank deposits

 Customer service, take care of customers’ banking needs including by phone Open and close accounts Process Western Union transactions and utility payments