Eric Springer Email & Phone Number

Melbourne, Fl, Us

Orlando, Florida Area

Oversees $5M market. Responsible for strategic planning, operations, process improvement, performance optimization, organizational development, change management and talent development. Manages 15 FTEs.✪ Spearheaded organizational change initiative and realigned workforce; grew YoY net profit by $1.2M. ✪ Championed operational excellence; elevated annual service ratings by 77%, increased revenue by $1M. ✪ Collaborated with development team to refine company software; expedited project turnaround by 75%. ✪ Enabled automation of routine manual operations; reduced operating expenses by 45% within 24 months. ✪ Designed innovative KPI dashboard suite; enabled estimated project manager productivity growth of 12%.✪ Instituted process improvement and training across 5 core teams; boosted cumulative output by 30%.✪ Deployed risk prevention program; reduced financial errors from $875K to $25K within 6 months.

Orlando, Florida Area

Oversaw $100M+ in client account distributions. Responsible for quality assurance, cross-functional leadership, risk mitigation, software development, customer life-cycle management and team building. Managed 10 FTEs.✪ Pioneered quality assurance department; avoided $12M in preventable errors over a 3-year period. ✪ Planned and deployed talent development program; cut employee attrition by 60% within 8 months. ✪ Revitalized client service program; raised YoY customer retention rate by 80%; boosted sales by $4.1M. ✪ Deployed procedure adherence program; cut errors by 35%, averted $75K+ in redundant work annually. ✪ Formalized and implemented task management software; increased SLAs by 85% over a 6-month period.✪ Documented and overhauled outdated training procedures; decreased annual turnover costs by $55K.✪ Recruited, trained and developed 10 project management staff; facilitated 6 promotions in 2 years.

Orlando, Florida Area

Oversaw $2.5M portfolio. Responsible for startup development, project management, budgeting, data analysis, client management, business development, SOP documentation and staff development. Managed 5 employees.✪ Cultivated 40 key strategic client relationships; facilitated $2M in estimated project revenue growth. ✪ Orchestrated east coast expansion; launched new regional office, netted $680K in annual cost savings. ✪ Implemented best practices and authored SOPs for 6+ departments; onboarded 30 new staff members. ✪ Formulated new project management strategy; accelerated contract lead-time by 75%, saved $230K YoY. ✪ Planned and launched recruitment and onboarding program; expanded staff by 50% over a 3-year period.✪ Launched associate project manager department; yielded estimated payroll savings of $3M over 10 years. ✪ Developed trusted brand reputation; generated 35% of business growth via customer referral program.✪ Nominated as key relationship management point of contact; facilitated 15 promotions within 3 years.✪ Championed cultural and workplace excellence; earned Inc. 500/5000 3 consecutive years running.

Longwood, Florida, United States

Melbourne And Miami, Florida Area

Tallahassee And Merritt Island, Fl