• Acquiring new clients, sustaining, and cultivating ongoing business relationships with existing clients.• Strategically planning client engagement on a geographical basis.• Focusing on corporate clientele to enhance outreach and performance.• Post-sale support and nurturing client relationships. Vigilant monitoring of emerging markets.• Formulating plans and strategies for new client acquisitions.• Facilitating the training and professional development of team members.

• Established an edible oil packaging facility specializing in the packaging of premium-quality edible oils, with responsibilities encompassing operational oversight and packaging management.• Successfully conceived and developed our proprietary brands for Mustard and Extra Light Olive Oil, offering packaging options in 1-liter, 5-liter, and 15-kilogram formats.• Successfully introduced our products to diverse markets and different provinces.• Engaged in business-to-business (B2B) sales operations, catering to both bulk and regular sales clientele.• Commenced direct-to-customer distribution channels to expand market reach and optimize profit margins.

• Responsible for Profit and Loss (P&L) management, entailing the formulation of new business development strategies and their meticulous execution.• Explored opportunities for collaboration with educational institutions and corporate entities, overseeing the negotiation and finalization process while ensuring the fulfillment of agreed-upon terms.• Implemented branch-specific targets for student admissions and revenue allocation.• Strategically planned for the acquisition of data through ANTHE and ACST initiatives from high-potential schools and private tuition educators.• Established admission channels by partnering with bookstores, stationery outlets, school uniform suppliers, and educators.• Executed Above-The-Line (ATL) and Below-The-Line (BTL) promotional activities tailored to our target demographic and course commencement schedules.

• Overseeing Direct, Corporate, SME, and Retail verticals as the department head.• Spearheaded the redesign and successful implementation of a new channel structure aimed at augmenting customer acquisition.• Achieved notable improvements in revenue, profitability, and market share for the Postpaid business segment.• Placing a strong emphasis on the acquisition of 4G customers and the upgrading of existing customers to enhance Average Revenue Per User (ARPU).• Ensuring the acquisition of high-quality customers through the establishment of robust infrastructure within the Direct, Retail, and Enterprise verticals.• Formulated and executed strategies for customer retention and revenue enhancement.• Evolve product & marketing strategy for tactical & long-term growth.

Heading Tanzania Sales operations for Voice, data, devices and Recharge (Retail & Corporate).• Responsible for overseeing the Retail, Distribution, Field Operations, Mobile Finance, and Corporate verticals for the entire country (Tanzania).• Implemented a comprehensive distribution system overhaul in Tanzania, introduced a hub-and-spoke distribution model that resulted in a remarkable 40%+ increase in high-quality gross additions within a six-month timeframe.• Developed a National Distribution Plan as an integral part of our business strategy and annual budgeting process, utilizing forecasting, analysis, and the management of SOGA, SONA, and CMS.• Collaborated closely with the Marketing department to influence product pricing and development, manage brand strategies, and oversee voice, CDMA, and 3G data services.• Initiated and successfully launched handset bundles to attract high-value customers within the smartphone category.• Optimized Freelancer operations by assigning specific geographical areas to enhance availability and market penetration. Additionally, introduced Freelancer incentives based on Quality Gross Additions and customer subscriptions to high-value data packs.• Conceived the "Freelancer Engagement Program," leading to a 30% increase in activated freelancers.• Assumed additional responsibility for Ezy Pesa (Mobile Money) to enhance customer retention among the increased Gross Additions and existing customer base.• Expanded the Scope of Work (SOW) for Company-Owned, Company-Operated (COCO) stores by introducing handset sales and broadening the channel's geographical coverage.• Conducted rigorous evaluations of distributor performance within their designated territories, resulting in improved profitability and operational effectiveness.

• I lead the Operations Team in Haryana, overseeing responsibilities encompassing Retail, Distribution, and corporate sectors.• Strategically devised and executed the appointment of distributors renowned for their robust financial backgrounds, fostering extensive market penetration and reach.• Orchestrated the comprehensive network rollout plan, aligning retail expansion efforts with network expansion initiatives.• Devised and executed innovative sales promotion strategies and novel concepts to stimulate heightened sales activity.• Provided guidance and support to the team during the initial rollout phase, effectively managing their expectations and ensuring a smooth transition.

• Ensured the maximization of Idea's market share within the organized mobile retail sector, establishing a dominant presence.• Managed an impressive annual revenue stream exceeding 550 Crores by consistently generating high-quality gross additions.• Demonstrated exceptional cost control skills, contributing significantly to operational expenditure (OPEX) savings.• Drove a notable 50% increase in the utilization of Low Revenue Low Utilization (LRLU) sites through targeted activities by increasing share of gross adds and expanding the reach of recharge outlets.• Pioneered the successful handset bundling program in collaboration with Nokia and Spice Mobiles.• Dramatically improved the Second recharge Coupon (SRC) incidence rate from 35% to an impressive 70% and beyond, utilizing a combination of retail incentives and tele-calling initiatives.• Conceived and executed a visionary retail expansion model, aiming for one outlet per 1000 in urban areas and one per 2000 in rural areas, resulting in a robust and well-distributed retail network.• Maintained vital relationships with prominent figures in both corporate circles and local administration, strategically leveraging these connections during times of emergency. Additionally, ensured strict adherence to established processes to prevent any revenue leakage.

• Oversaw sales operations encompassing postpaid, prepaid, and recharge coupon sales.• Successfully managed collection targets and exercised credit control measures for the Patiala and Jalandhar region.• Strategically managed the distribution network, channels, and franchisee partnerships, while also overseeing the development and launch of new products and services.• Improved the Franchisee Recovery from 70% to 100% by introducing pre-payment of franchisee to company• Introduced minimum no. of outlets billed/day as a KPI for DSE resulting in higher sales, faster TAT for stock replenishment and better-quality outlets

• Looked after postpaid, prepaid and recharge coupon sales• Managed collection targets and undertaken credit control for the Patiala region• Managed distribution, channel and the franchisee network .Managed development and launch of new products and services

• Looked after training and recruitment of the dealer sales executive and also provided inputs, product information to educate them and keep abreast of the developments.• Managed sales promotion activities like POP, merchandising and road shows• Devised strategies for market segmentation better market penetration and reach• Handled various sales activities through the dealer and franchise channel