Sam S. is a Senior Business Analyst at Virgin Australia. They is proficient in English. Colleagues describe them as "Sam is a friendly and collaborative individual who excels at solving problems creatively. His intelligence, technology experience, and inquisitive nature sets him up to succeed as a great business analyst. Over the past two years Sam has proven himself to be a trusted and valuable team member. He has been a key player in contributing to the successful delivery of several key commercial initiatives. As well as the complete overhaul of all the major touchpoints in the Virgin Australia app. Both engineers and stakeholders enjoy working with Sam. His good communication skills and attention to detail bring a lot of clarity and confidence to delivery. I would recommend working with Sam on your next project. "
Virgin Australia
View- Website:
- virginaustralia.com
- Employees:
- 5751
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Senior Business AnalystVirgin AustraliaBrisbane, Qld, Au -
Systems Engineering PractitionerAvanade Sep 2024 - PresentBrisbane, Queensland, AustraliaWorking in a System Analyst capacity with a government client delivering API and web application software improvements. The primary focus area is the delivery of modern digital identity and authorisation solutions. -
Digital Business AnalystVirgin Australia Apr 2023 - Sep 2024Brisbane, Queensland, AustraliaCollaborating with cross-functional teams, including software engineers, testers and designers, to address business challenges, conduct technical analyses and drive iterative enhancements to the Virgin Australia mobile application. -
Digital System AnalystVirgin Australia Mar 2022 - Apr 2023Brisbane, Queensland, AustraliaOptimised the reliability and performance of digital applications. Proactively contributed subject matter expertise, implemented automated solutions for issue identification, and created performance dashboards, fostering enhanced technical analysis capabilities across the digital product landscape -
Software EngineerFlight Centre Travel Group Aug 2021 - Mar 2022Brisbane, Queensland, AustraliaEngaged in the analysis and development of software solutions for users of both new and legacy travel booking applications. Focused on automation, process improvement, and technical debt management. -
Technical Support AnalystFlight Centre Travel Group Mar 2021 - Aug 2021Brisbane, Queensland, AustraliaAnalysed and implemented system requirements based on business requirements. Collaborated with various stakeholders such as developers, vendors and senior leadership to deliver on system updates and changes. -
Corporate Travel Account ManagerFlight Centre Travel Group Apr 2019 - Mar 2021Brisbane, AustraliaSpecialised in managing Canadian and Australian corporate travel accounts. Highly developed customer service skills and proficiency with popular travel software. -
Travel ConsultantFlight Centre Travel Group Feb 2017 - Mar 2019Brisbane, AustraliaWorked as a consultant for Flight Centre Travel Group. Built communication and negotiation skills in a sales environment and gained technical experience with popular travel and call centre software. Gained experience with managing customer lifecycle from point of enquiry through to completion of trip and feedback of experience. -
Research AssistantCharles Sturt University Nov 2021 - Feb 2022Worked as a research assistant with Charles Sturt University, primarily investigating common cybersecurity vulnerabilities and opportunities for further research funding within microservice cloud-based infrastructures.
Sam S. Education Details
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Information Technology
Frequently Asked Questions about Sam S.
What company does Sam S. work for?
Sam S. works for Virgin Australia
What is Sam S.'s role at the current company?
Sam S.'s current role is Senior Business Analyst.
What schools did Sam S. attend?
Sam S. attended Queensland University Of Technology.
Who are Sam S.'s colleagues?
Sam S.'s colleagues are Georgia Donovan, Kerry Battersby, Vicky A, Rita Foresta, Marc Jones, Jason Binns, Lillian Worthington.
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