Stephen Ptucha Email & Phone Number

New York, NY, US

• Leading multiple scrum teams of iOS, Android, and backend engineers for Venmo’s new, in-app Crypto platform allowing users to buy, sell, hold, and transfer multiple cryptocurrencies.
• Collaborate with cross-functional product leadership across all major functional areas to drive requirements and strategy of Crypto experience.
• Projects completed: Address book, ENS integration, external transfers, internal transfers, interoperability to PayPal, showing gains/losses, price alerts, biometric onboarding, 2FA integration, tax documentation.

Greer, South Carolina, US

• Transitioned personal loan closing platform to digital end-to-end solution leveraging existing infrastructure and credit decisioning platform, bringing the experience online and enabling business to grow outside.
• Designed, prioritized features, and iterated upon the online loan closing platform, working closely with external vendors in an agile environment.

Stamford, Connecticut, US

• Led multiple cross functional data engineering agile teams tasked with creating new and improving existing customer experiences influenced by data through the company’s growing Enterprise Data Lake (EDL).
• Managed team of data engineers, API developers, and data scientists ingesting batch and real-time account alerts into EDL and delivering Tableau reporting dashboards to measure customer behavior backed by data.
• Owned vision and implementation of proprietary 360-degree customer view (SYF ID) to reduce client touchpoint friction.
• Partnered with stakeholders leveraging SYF ID capabilities to reduce operational expense by $1.1M.

Stamford, Connecticut, US

• Drove digital technology projects to meet client growth, productivity, and compliance financing products’ objectives.
• Identified technical requirements of projects and effectively assign and manage resources, vendors, and clients' expectations while delivering within budget and timelines.
• Led 18-month project enabling tender prioritization, allowing Sam’s Club cardholders seamless integration of their credit on all digital, cross-platform products. Organically increased digital sales on credit by 20%.
• Innovated new, unsecured installment product from concept to production for both in-club and online providing customers with alternative financing options.

Stamford, Connecticut, US

The Synchrony Financial IT Business Leadership Program is a two year, three-rotation leadership development program aimed at building domain, company, and industry expertise. Each rotation consists of 7 months of immersive projects followed by a one-month cross functional experience in Sales, Enterprise Operations, and volunteer activities - as well as.

• Co-founded venture to better understand local secondary market for textbooks and generated profits yearly using social media and guerilla marketing.
• Analyzed competitive prices and created pricing program that saved students 45% of bookstore prices and earned company profit margins of 97%.

Rochester, New York, US

• Practiced Agile software development strategies on the quality assurance team to rapidly and continuously improve software.
• Developed methods for tracking bugs in the Kodak Picture Kiosk software. Established road maps with software engineers to resolve problems within the software.