- Led the design and implementation of scalable and resilient IT architectures, encompassing servers, networks, storage, and virtualization technologies, to support business objectives and ensure high availability.- Collaborated with stakeholders to gather requirements, assess technology options, and develop comprehensive solutions aligned with organizational goals and industry best practices.- Conducted performance analysis and tuning of IT systems to maximize resource utilization, improve response times, and enhance overall efficiency.- Proactively performed capacity planning exercises to forecast future demand and scale infrastructure resources accordingly, ensuring optimal performance and cost-effectiveness.- Implemented robust security controls and compliance measures, including access controls, encryption, and intrusion detection systems, to protect sensitive data and mitigate cyber threats.- Established and nurtured relationships with technology vendors and service providers to evaluate products, negotiate contracts, and ensure timely delivery of solutions and support services.- Collaborated with strategic partners to leverage emerging technologies and drive innovation, enhancing the organization's competitive advantage and operational efficiency.- Provided leadership and guidance to junior team members, fostering a collaborative and supportive work environment conducive to professional growth and development.- Mentored team members on technical skills, best practices, and industry trends, empowering them to excel in their roles and contribute effectively to team objectives.

- Manage user accounts and permissions in Active Directory, ensuring security and access control.- Managed day-to-day operation and maintenance of company IT systems, including servers, networks, and software applications.- Install, configure, and maintain hardware and software systems, including servers, desktops, and networking equipment.- Conducted regular system updates, patches, and backups to enhance security and performance.- Resolved technical issues promptly, minimizing downtime and ensuring continuous productivity for end-users.- Respond to help desk tickets and provide timely technical support to end-users, resolving issues efficiently to minimize disruption.- Assisted in the configuration and management of network devices, such as routers, switches, and firewalls, to optimize network performance and security.- Collaborate with senior IT staff to implement system upgrades and enhancements, following change management protocols.- Implemented robust security measures, including antivirus software, firewalls, and access controls, to safeguard company data and infrastructure from cyber threats.- Collaborated with cross-functional teams to plan and execute IT projects, such as system upgrades, migrations, and deployments, within scope, budget, and timeline constraints.- Document system configurations, procedures, and troubleshooting steps to facilitate knowledge sharing and continuity.- Stayed abreast of emerging technologies and industry trends through self-study, training courses, and participation in IT communities and forums.