• Supported operations and maintenance of private and public clouds, leveraging extensive experience with VMware Infrastructure and vSphere client.• Configured and managed VMware DRS and VMware HA to enhance infrastructure efficiency.• Deployed and decommissioned VMs in VMware vSphere and Azure per client requests, including creating and managing VM templates and clones, resizing VMs, and managing VM snapshots.• Maintained VMware VROps to monitor the health and performance of cloud environments and hosted VMs.• Performed basic troubleshooting on NSX-T issues and creating Distributed Firewall (DFW) and Gatewayfirewall rules in NSX-T.• Monitored and analyzed logs using VMware vRealize Log Insight (VRLi)• Created Azure Network Security Groups (NSG) upon customer request.• Troubleshooted and resolved issues remotely with adept handling.

• Operated on public and private cloud platforms including Azure, AWS, AVS, and VxRail, managing VMware vCenters, Azure Virtual Machines, and AWS EC2 instances.• Monitored and resolved alerts related to cloud platforms and servers, handled service restarts, reboots, and OS-level troubleshooting for Windows servers, and tracked Azure resource health using monitoring tools.• Monitored performance and activities of AWS resources using CloudWatch and CloudTrail, troubleshooted VM-level issues, and participated in Windows OS installation and upgrade tasks.• Performed firmware upgrades for physical servers, conducted health checks, and utilized VROps, SCOM, Sensu, Grafana, and MyWizard for server monitoring.• Coordinated with vendors to resolve problems efficiently, demonstrating knowledge of incident management, change management, and CMDB.