Sraboni Bhattacharjee Email & Phone Number

Saskatoon, Saskatchewan, Canada

- Perform keyword research and competitive analysis with SEO tools i.e. Screaming Frog, Majestic, SEM Rush, & Ahrefs. - Develop ongoing outreach, link building strategies, and implement said strategies.- Develop strategies to increase the number of likes, followers, and friends on different Social Media Platforms.

778, D.T. Road, Ashkarabad, Doublemooring, Chattogram 4000, Bangladesh

- Assisted with vendor selection and bid evaluations.- Process all purchase orders for all Departments, averaging total annual procurement expenses.- Updated the procurement database for supplier base, developed strategic suppliers, and negotiated contract agreements to reduce the number of vendors resulting in quantity price breaks. - Worked with Accounting personnel in resolving invoice discrepancies.- Reduced the cost of machinery spare parts by repairing old ones.

Chittagong

-Establish and maintain relationships with individual and business customers and provide assistance with problems they encounter.-Promptly respond to general enquiries from members, staff, and clients via telephone, mail, and e-mail.-Resolve customer service complaints, manage database records, drafted status reports on customer service issues.

2Nd Flr.Sakina Mahaboob Mansion, 304/A Askarabad,Deyanhat, Chittagong

- Conduct market research on keywords, consumer trends, and competing brands.- Analyzing and interpreting research and analytic data to inform the marketing strategy.- Designing and developing online marketing campaigns to maximize search engine returns and website traffic.- Monitoring SEM analytics such as redirects, click rates, and customer acquisition rates- Research and analyze competitor advertising links, Prepare and present reports regularly and Maintain communication via call, email.

Hosna Kalam Complex, Plot 3439, Cda Avenue, Md. Zaman Chowdhury Rd, Chattogram 4000, Bangladesh

- Welcoming clients in the company’s premises , answer questions about account types and banking products.- Promote Bank products and services and Cross selling all the bank’s products.- Process banking transactions, cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances, process transactions.- Assist customers with replacing lost or stolen credit or debit cards, address changes, bank transfers, and paying their bills.- Answer telephone and assist customers in a professional, prompt, and courteous manner, Solve client’s problems within his/ her responsibility and review customer feedback.- Post all transactions using software.

Bachelor Of Business Administration - Bba, Marketing

Master Of Business Administration - Mba, Marketing