Shannon R. White Email & Phone Number

Portland, Or

Reception, customer service, staff support, front desk coordination, communications, contract review and tracking, data entry, editing, handling time-sensitive and confidential documents, file management, special projects and various administrative duties as needed

Gresham Or

Front desk coordination at WorkSource Portland Metro East, reception and customer service to high volume of clients in busy office, support to staff, scheduling appointments and workshops; data entry, completion of work while dealing with frequent interruptions, handling multi-line phones, file management, organization and compilation of registration forms; providing information, answering customer’s questions, training of interns, scanning and photocopying documents, mail processing and distribution

Portland, Oregon Area

Performing highly detailed data entry into the File On-Q Database System at the Property and Evidence Division of the Police Bureau, handling time sensitive and confidential documents; support to staff; electronic file management, organization and accuracy of work; reception of clients, escort vendors to and from secure areas

Gresham, Or

Administrative support to coordinator, and staff, assistance to students, handling of confidential documents, editing, preparation of charts, labels, and spreadsheets, file management of hard copy and electronic information, formatting and compilation of meeting minutes, distribution of mail, data entry, survey creation, input, and formatting, internet research, database management, use of Dropbox, Salesforce, Microsoft Excel, Outlook, Power Point, Publisher, Windows, and Word

Portland, Oregon Area

Reception, meeting room set-up, organization and maintenance of file room, consolidation of files from many sites into one large unit, labeling of charts, computer tracking of equipment, packaging and distribution of products and supplies, clerical assistance to office manager and CPA staff

Clackamas, Or

Administrative support and assistance to Accounts Payable staff, alpha and numeric filing, scanning, data entry into Excel spreadsheet, electronic file management, document creation and editing, formatting of fillable forms, use of Dropbox for file management, handling of large volumes of documents, date-stamping and sorting of invoices, labeling, file purge and storage, taking care of special projects as needed

Portland, Oregon Area

Office Assistant at Oregon Reproductive Medicine providing support to reception and nursing staff, filing, handling of medical records and related documents, special projects and assignments as needed

Portland, Oregon Area

Office Specialist internship at WorkSource Portland Metro East, customer service and computer assistance to public in busy employment office, handling and resolution of customer concerns, data entry, use of multi-line phone, Excel database, and office equipment, meeting room set-up, assistance to instructor during workshops / classes, orientation of new interns

Administrative support to Study Coordinator in research department, performance of daily operations to handle laboratory procedures—including multiple requests, in busy clinics and hospitals, administration of telephone and in person interviews of volunteers for Cognitive Function Study, adherence to confidentiality, use of discretion when handling sensitive issues, attention to safety, FDA, OSHA, CDC, HIPAA, laboratory and other guidelines, advocacy and implementation of schedule to meet hospital needs for 24 hour staffing, acquisition of staffing for ill calls, orientation of employees, preparation of charts and rooms for patient ophthalmic screenings, data entry, preparation of lab orders, insurance verification, including checking ICD-9 codes for Medicare approval, explaining of ABN forms to patients, ordering and maintaining supplies, collection, packing, storage, and shipment of samples, reception of patients and volunteers, scheduling, maintenance of calendar for physicians

Certificate, Office Specialist Program

Completed office specialist training program, which included courses in Microsoft Office Suite 2007, proofreading, business writing.

Administrative Office Professional Degree Program, Gpa - 4.0

I am continuing my education in pursuit of the AAS Degree as an Administrative Office Professional