Billing Analyst I
CurrentData Management:Ensured accurate project documentation for Telstra Wholesale projects.Customer Onboarding Efficiency:Reduced processing time by 15% through streamlined application review and service allocation.System Integration and Satisfaction:Aligned systems for prompt customer service and improved satisfaction.Billing Accuracy:Improved billing accuracy by 10% through meticulous wholesale billing tasks.Compliance and Error-Free Processes:Achieved error-free monthly invoice sign-offs and ensured compliance with pricing adjustments.Billing Issue Resolution:Reduced billing discrepancies by 20% through proactive contract audits and issue resolution.Revenue Growth:Contributed to a 10% revenue increase through strategic revenue analysis and audits.Process Automation:Implemented automation ideas, boosting operational efficiency by 25%.Accounts Payable Management:Identified and resolved payment discrepancies, ensuring adherence to policies.