Arvinderpal Singh Email & Phone Number

Cornwall, Ontario, Canada

• Oversee Sanitization and maintenance staff to ensure high standards of cleanliness and professionalism.• Assign tasks and schedules, manage supply needs, and address staff contingencies effectively.• Maintain thorough documentation, including task checklists and MSDS forms.• Promptly communicate with Operations Manager and Head Office on critical issues or concerns.• Conduct regular quality control inspections and equipment maintenance reviews.• Collaborate with staff to address inspection results and implement corrective actions as needed.• Investigate complaints, determine root causes, and develop solutions with staff.• Ensure complaint resolution and provide re-training where necessary to maintain standards.• Deliver comprehensive site-specific, cleaning, and health and safety training to new employees.• Facilitate ongoing training for all staff and maintain training records for compliance purposes.• Manage payroll duties accurately and submit on time to Head Office Payroll.• Update Head Office on key staff changes and maintain payroll-related documentation.• Ensure adherence to safety protocols and proper use of equipment among staff.• Identify and report equipment repair needs promptly to ensure operational efficiency.

Cornwall, Ontario, Canada

• Supervise staff, providing guidance and ensuring task efficiency.• Train and develop employees, enhancing their skills and performance.• Manage shifts, ensuring adequate coverage and effective breaks.• Handle customer inquiries and complaints, maintaining positive interactions.• Oversee inventory, placing orders and preventing shortages or wastage.• Maintain quality standards for food and beverages.• Handle cash transactions and reconcile cash drawers.• Ensure operational tasks, like opening/closing procedures, are completed.• Foster teamwork and a positive work environment.• Evaluate employee performance and provide feedback.

Noida, Uttar Pradesh, India

Team Strength of 35 (1 Client). Team is responsible for focus on core aspects of the business and for service Satisfaction within SLA.Was responsible for reporting, Client interaction, People management and performance management.• On-Site Training and support for calls (Team members) and escalations and service level handling for Supervisor.• Establish explicit team objectives and KPIs for the team lead and executives.• Prioritize tickets and tasks and distribute them to team members based on their importance and timeliness.• Holding pre-shift briefings and sessions with the assistance of the QA and Training Team.• Real-time data monitoring with reference to everyday call-taking by executives.• Help with the resolution of escalating problems, outages, or compromises. Consumers should receive quick status updates on service interruptions and problems.• Work in concert with other departments and interested parties to achieve effective and seamless operations.• Upholding the SLA for the Team and establishing project deadlines.• Monitoring the flow of calls.• A review of customer service quality Policies.• Create and coordinate team building exercises.

Chandigarh, India

• Design and create the layout for installing electronic equipment in accordance with the available options and needs.• Check the operation of installed equipment on a regular basis to guarantee peak effectiveness.• Coordinate and manage subordinate workers in the installation, upkeep, and repair of electronic equipment in collaboration with other departments.• Make requests for the required supplies and estimate the entire cost of equipment installation and maintenance.• Develop measures to prevent future equipment failures by looking into and diagnosing the reasons of current ones.• Create electronic circuits and projects using software to meet certain requirements.• Create and carry out electronic equipment design plans in accordance with the needs and potential of the project.• Check installed equipment for issues and malfunctions and make any necessary corrections.• By supervising subordinates and collaborating with other departments and stakeholders, maintain efficient operations.• Calculate project costs and order the materials you'll need to maintain and install your equipment effectively.• To avoid issues in the future, analyse equipment failures and create remedies.• To ensure that subordinate employees have the skills and knowledge needed to maintain and repair electronic equipment, develop, and implement training programmes.• Maintain a current understanding of the newest technological developments and trends in the installation and upkeep of electronic equipment.• Create and keep up documentation of the installation, maintenance, and repair processes for electronic equipment.

Postgraduate Diploma, Logistics, Materials, And Supply Chain Management, A

Activities and Societies: During Supply chain management, I got a handful experience on Rose Rocket. Assuming a Transportation business.

Postgraduate Degree, Project Management

Activities and Societies: "Mental Health: A myth to be broken" I just finished a Project Management Programme at St. Lawrence College.

Electronics & Communication Engineering, Electrical, Electronics And Communications Engineering, C+

Higher Secondary, Non Medical

Primary Education